Reviews
Great Experience!
I have dealt with Royal Oak Ford for several years and have always had a good experience with their personnel. They are friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business. We appreciate your feedback and look forward to a continuing relationship. We are committed to providing a positive car buying experience to all of our valued customers. Safe and happy driving!
No Pressure Deal
I contacted several dealers over a 24 hour period, Devin at Royal Oak Ford was the quickest to respond and the most accomodating. He was extremely professional, but also has a laid back side that makes you feel at ease. There was literally not one pressure tactic used throughout my entire experience here, not Devin, not the "numbers" guy, no one. I have bought and sold several new and used vehicles over the past several years, not once has any of those experiences even come close to how awesome my experience was at Royal Oak Ford with Devin. My entire deal was done over text and email. By the time I went to the dealership, for the first time, the truck was sitting at the front waiting for me. Couple signatures, and i was out the door. I want to thank the entire staff at Royal Oak Ford for making me comfortable and confident in my decision. I will not go anywhere else, but you have to promise to keep Devin on board.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your recent experience with Devin and with Royal Oak Ford. Devin has been an asset to our organization. We can always depend on him to extend the highest level of customer service. We understand that time is precious and we appreciate that took the time to give us your feedback. Thank you for choosing Royal Oak Ford and we look forward to serving you in the future.
Devin cares
Devin is a solid guy. No b.s. He was very patient with us as we transitioned from another lease. He must have ran a dozen sets of numbers until we found the right deal on the right vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. Buying or leasing a vehicle is a major purchase and we appreciate that you chose Royal Oak Ford. We encourage our staff to extend the best possible service to our valued customers. Devin can always be depended on to do just that. We look forward to serving you in the future.
Greatest Experience
If you’re interested in buying/leasing a Ford I highly recommend going to Royal Oak Ford and ask for Devin. He made my experience of leasing my first car a breeze. Devin went above and beyond to find what I wanted and in the price range I was willing to spend. I will never go to anyone different when buying/leasing a car 10/10 experience keep it up!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your recent car leasing experience with Devin and with Royal Oak Ford. We appreciate your feedback and your business. We look forward to serving your automotive needs in the future.
Awesome Customer Service
I worked with Devon Carrier and he did an awesome job showing me my options and was very up front with me on pricing. He was very personable and you could tell he was really passionate about his work. I had a great experience and always felt he had my best interest in mind. Thanks again for my new Focus ST
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! Devin does a great job for us and for his customers. We appreciate your business and look forward to serving you in the future. Enjoy your new vehicle and drive happy!
Very Comfortable and Easy Salesmen and Dealership
We had Devin as our Salesmen. He made the Lease Purchase very Comfortable. He worked with us for 1 month before we settled on the perfect vehicle. And the people that work at Royal Oak Ford we friendly. We love our vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We are happy to hear that you had a positive car buying experience with Royal Oak Ford and with Devin. We appreciate your business and look forward to serving you in the future. Safe and happy driving!
Best dealship experience I’ve had
I went into royal oak ford to find a new truck and was amazed on how well I was treated and and how hard Devin worked to find the truck that best fits me. Not only did he find my truck but he went above and beyond to get them the best price possible and make sure I was satisfied. Will recommend the dealer and Devin to who ever is looking at buying a new ford. Also his manager Jermey was very helpful and does a great job as a manager best dealer experience ive had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know about your experience at Royal Oak Ford and with Devin and Jeremy. We encourage our entire staff to strive for excellence when it comes to our valued customers. We appreciate your business and look forward to serving you in the future. Enjoy your new truck!
1st Time experience
First time going to Royal Oak Ford, Devin was very friendly and helpful throughout the whole process, and his manager even came by to make sure I was comfortable with getting the best deal on my vehicle. Devin followed up the next day to make sure I was absolutely happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive remarks. It is the policy of Royal Oak Ford to make certain that our guests and customers feel welcomed and comfortable. We are happy to know that Devin did just that. Buying a vehicle is a major purchase and we appreciate that you chose Royal Oak Ford. We look forward to serving you in the future. In the meantime enjoy your new vehicle!
Excellent
Devin is great and takes care of all the complicated stuff to get you in and out fast and I highly recommend him and royal oak ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Royal Oak Ford. We are happy to hear that your car buying experience with us and with Devin was positive. We look forward to serving your automotive needs in the future.
Used C Max
Loving my C Max !! Also have an incredible salesman in Mike Long. He always is there for us and we always leave satisfied. Than you Royal Oak Ford !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! Mike has been a valuable asset to the Royal Oak Ford organization and displays the professionalism that we encourage in all of our staff. Thank you for your business and we look forward to serving you in the future.