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Reviews

Average Ratings

4.3
12 lifetime reviews.
  • GREAT BUYING EXPERIENCE!

    After searching the internet for a new 2016 Chevrolet Corvette ZO6 for approximately two years I stumbled upon the exact car that I wanted at Deco...

    Dealer Response

    What a great review! Thanks so much for your business! We are so glad you found just what you were looking for and that you had such a positive ex...


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    After searching the internet for a new 2016 Chevrolet Corvette ZO6 for approximately two years I stumbled upon the exact car that I wanted at Decorah Chevrolet in Decorah, Iowa. The listed price was much lower than any other similarly equipped ZO6 that I had located. Because I live in Ohio, approximately six-hundred miles away from this dealership all of our communication was either by telephone or internet. I initially spoke to Salesman, Dean Davis then Sales Manager, Shane Panos to finalize the sales transaction. All of the financial arrangements were handled through Finance Manager, Travis Jensen. Everyone at the dealership was extremely polite, courteous and professional to conduct business with. They were extremely patient and quite helpful during the entire sales and delivery process. Considering, this is the very first time that I ever purchased a car over the internet I couldn't have asked for a more pleasant, smooth buying experience. Thanks to all of the employees of Decorah Chevrolet! I highly recommend Decorah Chevrolet to anyone interested in purchasing a new Chevrolet especially a new Corvette.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    What a great review! Thanks so much for your business! We are so glad you found just what you were looking for and that you had such a positive experience! Thanks and hope to see you again in the future!


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  • Poor service in the service dept.

    Very poor customer service in the Service Dept. We use to be well taken care of by Josh in the service dept, things have gone downhill since he le...

    Dealer Response

    Mr. Greenberg, We are sorry you experienced poor service. As stated in your Facebook review, there was clearly an issue with communication and we ...


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    Very poor customer service in the Service Dept. We use to be well taken care of by Josh in the service dept, things have gone downhill since he left. It takes multiple visits to diagnose any issue. This wasn't much of a problem when we were under the factory warranty as much as it was an inconvenience, now that were under our extended warranty they want to charge per "attempted diagnosis" and then charge us our deductible on top of that once they actually can figure out the issue.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mr. Greenberg, We are sorry you experienced poor service. As stated in your Facebook review, there was clearly an issue with communication and we certainly don't want you to leave unhappy. Please feel free to contact the general manager Shane to resolve this issue. We'd hate to lose you as a customer.


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  • Vehicle purchase experience

    I purchased a 2015 Chevrolet Equinox with Dean as my Salesperson. After doing my "homework" on- line I made the initial contact by telephone. Dean...

    Dealer Response

    Thanks so much for the business and for the review! Hope you are enjoying your Equinox!


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    I purchased a 2015 Chevrolet Equinox with Dean as my Salesperson. After doing my "homework" on- line I made the initial contact by telephone. Dean made follow up phone calls with further information and was there at the dealership visit and for the trade transaction. He was professional and congenial to work with as was Heidi in the Business office. Their attention to detail to walk me through the process done in a comfortable manner was appreciated.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the business and for the review! Hope you are enjoying your Equinox!


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  • Great Service!

    Roger found us the perfect car. A beautiful Chevy Impala. Hidie went above and beyond to locate financing for us! A very pleasurable buying experi...

    Dealer Response

    Thank you for allowing myself, Hidie and Decorah Chevrolet to assist you in your car buying experience. We strive to be knowledgable and respectfu...


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    Roger found us the perfect car. A beautiful Chevy Impala. Hidie went above and beyond to locate financing for us! A very pleasurable buying experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for allowing myself, Hidie and Decorah Chevrolet to assist you in your car buying experience. We strive to be knowledgable and respectful to our customers. It was a pleasure,and I would like to thank you for business. Roger C.


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  • good deal on the car I was searching for.

    Online viewing was good due to many good pictures. Shane answered all my questionns. Price was good. I bought the car. Just had it delivered yeste...

    Dealer Response

    Decorah Chevrolet Cadillac likes to make the car buying process as easy as we can. We like to have as many pictures as it takes to represent the v...


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    Online viewing was good due to many good pictures. Shane answered all my questionns. Price was good. I bought the car. Just had it delivered yesterday.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Decorah Chevrolet Cadillac likes to make the car buying process as easy as we can. We like to have as many pictures as it takes to represent the vehicles in the condition they are. Thank you so very much for the smooth transaction. We can ship vehicles any where in the country with our own transportation.


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  • Personable and friendly

    We just purchased a new 2015 Tahoe, and love it We have work with Shane from Decorah for the past 10 years. He has always had our best interest in...

    Dealer Response

    Karen, you are one the best customers we can have. I thank you for the years of loyalty and cant wait to be able to help you out for many more. De...


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    We just purchased a new 2015 Tahoe, and love it We have work with Shane from Decorah for the past 10 years. He has always had our best interest in mind. We have never been disappointed. I recommend Shane to anyone that doesn't like car shopping, he makes it a great experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Karen, you are one the best customers we can have. I thank you for the years of loyalty and cant wait to be able to help you out for many more. Decorah is a long way for you to drive but we must be doing something right to keep you coming back. Thank you for your friendship.


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  • Friendly and personable

    We just purchased a 2015 Tahoe, and we love it. We traded in a vehicle, and received a fair price. Shane is the sales person we have always worked...


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    We just purchased a 2015 Tahoe, and we love it. We traded in a vehicle, and received a fair price. Shane is the sales person we have always worked with, he is honest and very personable. Decorah is a great place to buy a vehicle. We have worked with Shane over the past 10 years and would highly recommend him. He has made purchasing vehicles a very good experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service Given by Shane!

    Shane is the best! Extremely personable, knowledgeable & dependable. You immmediately have trust that what he says he is going to do, in fact will...

    Dealer Response

    Thank you for being such a loyal customer and great friend of Decorah Chevrolet Cadillac.


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    Shane is the best! Extremely personable, knowledgeable & dependable. You immmediately have trust that what he says he is going to do, in fact will happen. Shane knows how to treat & take care of his clients.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for being such a loyal customer and great friend of Decorah Chevrolet Cadillac.


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  • Supurb Sales

    I always recommend Shane at Decorah Chevy to anyone that is looking to buy a vehicle. We have purchased 5 vehichles from him over the past 14 year...

    Dealer Response

    We truely value customers like you. Thank you for your referrals and loyalty to Decorah Chevrolet Cadillac


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    I always recommend Shane at Decorah Chevy to anyone that is looking to buy a vehicle. We have purchased 5 vehichles from him over the past 14 years. We have purchased both used and new vehicles and the follow-up from the Sales and Service Department are exceptional. If you have a specific car or truck you are looking for he will search to find you the perfect one for you or your famliy member.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We truely value customers like you. Thank you for your referrals and loyalty to Decorah Chevrolet Cadillac


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  • Good out-of-state experience

    I live in a different state than these guys, so the process was partially handled online and over the phone. Still had to visit them to make down ...


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    I live in a different state than these guys, so the process was partially handled online and over the phone. Still had to visit them to make down payment, sign paperwork, and pick up the vehicle. One word to describe this dealership is efficiency. I was in-and-out of there in about 40 minutes from when I arrived, with the deal consummated and on my way home.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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