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Reviews

Average Ratings

4.1
Average based on 9 reviews.
  • Great Vehicles, Great Prices

    I was looking for a used SUV and Jay Malone Motors did not disappoint. From selection to purchase, the friendly and helpful staff did an outstandi...


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    I was looking for a used SUV and Jay Malone Motors did not disappoint. From selection to purchase, the friendly and helpful staff did an outstanding job providing a first class experience. Josh Pearce (internet manager) is the best auto salesman I've dealt with. I highly recommend this dealer and Josh specifically. There is no doubt I will look here first for my next purchase, even being 351 miles away. Thank you Jay Malone Motors!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Happy camper

    Very patient told him I was looking for few years and didn't know what I wanted for a vehicle and could I test drives them went for test drive tol...


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    Very patient told him I was looking for few years and didn't know what I wanted for a vehicle and could I test drives them went for test drive told them Iwant to check it over with my husband came back a few days later with my husband we test drove them and then we were talking to them they gave us a good deal on one we bought a pick up very happy with it. When we told him what we wanted they had a whole and the whole crew working to get the truck that I wanted

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    I took my vehicle in to be looked at at. The entire staff was friendly and seemed to cared about my situation. They offered me a loner vehicle whi...


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    I took my vehicle in to be looked at at. The entire staff was friendly and seemed to cared about my situation. They offered me a loner vehicle while my vehicle was getting fixed so it didn't cause me problems with work and day-care. It's never a pleasant situation to have problems with your vehicle the staff at Jay Malone made it as pleasant as possible. For that I would highly recommend them!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service and great people

    I have had a great experience with this dealer and staff every time I have been there. I purchased my own truck there and I love it and had a grea...


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    I have had a great experience with this dealer and staff every time I have been there. I purchased my own truck there and I love it and had a great experience while purchasing it. I have also worked with them a lot as they donate vehicles for use in parades for our local town festival. They are always very accommodating and helpful.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Great experience...Great Staff

    Had a GREAT experience with everyone at Jay Malone's!! I would recommend to any and everyone!!! Honest and fair!!! The BEST I've ever been treated...


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    Had a GREAT experience with everyone at Jay Malone's!! I would recommend to any and everyone!!! Honest and fair!!! The BEST I've ever been treated by a car dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good buying experience

    Buying vehicle was a good experience, the sales staff was able to come up with a vehicle that will fit our needs and was in a color which I prefer...


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    Buying vehicle was a good experience, the sales staff was able to come up with a vehicle that will fit our needs and was in a color which I prefered. I feel we had a fair deal with our trade in. I am still waiting on the question if they can hook up daytime running lights

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great People Great Experience

    I drove 3 hours south to Jay Malone Motors and was treated very well by the staff. I ended up buying a 2008 Ford Taurus and was very impressed by ...


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    I drove 3 hours south to Jay Malone Motors and was treated very well by the staff. I ended up buying a 2008 Ford Taurus and was very impressed by the car. Everything was as advertised and they went out of their way to get a framework for a deal done before I left so I did not end up wasting time on a drive. I just want to thank the guys again for their work and making the whole experience worthwhile. I would suggest if driving a distance to call ahead and these guys will get the ball rolling to either have things ready when you arrive or so they can save you a drive.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Stay away from this dealer!

    After communicating with a salesman for over 3 weeks and having difficulty getting him to return our phone calls, we decided to travel 500 miles o...


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    After communicating with a salesman for over 3 weeks and having difficulty getting him to return our phone calls, we decided to travel 500 miles one way to see the f150 crew longbox in person. The morning that we were to leave, after trying once again to get ahold of the salesman, he informed us that the truck wasn't on the lot. When I asked him if it was out for a test drive, he responded with it "was slated for auction and it ran yesterday." I asked why no one contacted us and why we were having such a hard time getting information about the truck. He told me he never got the information, and apparently didn't feel the need to update us. We have never had such a horrible experience, so I emailed the owner directly as we were leaving for the weekend. I still have not received a response back yet and this was over a week ago. We read the review about the gentleman with the car mixup and thought it was a fluke. I wish we would have taken it to heart more and not wasted our time with this awful dealer!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • terrible

    I was looking for a used truck. I sent my application in online met with josh to discuss trucks, there was one vehicle I qualified for. I was show...


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    I was looking for a used truck. I sent my application in online met with josh to discuss trucks, there was one vehicle I qualified for. I was shown a 2005 f-150xlt in almost mint condition. I drove it. I liked it. I accepted this because they said they would give me 2k off and would give me 1200 for my trade in. I received a call later that day from the business manager stating that we had missed a few steps on the contract and I would need to go in to sign a few things. Upon arrival my sales rep came outside to meet me and immediately began apologizing for a mix up in the paper work. He stated that he showed me the wrong vehicle and the other ford f150 on the lot was supposed to be the one that he should have showed me...... The one he should have showed me was a red f150 lariat with three doors. The one he initially showed me was a burgundy f150 xlt with four doors. The lariat had a rusty bumper and there was something wrong with the steering wheel. I am quite upset at this point, and stated very clearly I want the truck that was shown to me for the quoted price. They were unwilling to do this. They wanted me to put and extra 5200 down on the truck they showed me. I would not recommend going to this dealership to anyone.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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