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Reviews

Average Ratings

4.5
Average based on 124 reviews.
  • Sonny was great for out of town Audi purchaser

    I purchased a slightly used Audi from out of town, and worked with Sonny. He was extremely easy to work with. Very responsive to all my calls an...


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    I purchased a slightly used Audi from out of town, and worked with Sonny. He was extremely easy to work with. Very responsive to all my calls and questions and with the purchase process. He helped me figure out warranty options and gave good advice. When I drove down to pick up the car it was just as he described. He had taken care of all the details and spent over an hour post-sale tutoring me on the car systems. He is very trustworthy and informed and helpful, and because of this I have a very favorable view of the dealership. I would like to work with him again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Easy and Fast

    Sonny made our car buying experience easy and fast. We really appreciate the great customer service!


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    Sonny made our car buying experience easy and fast. We really appreciate the great customer service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience with Vince!

    I recently purchased a car from carousel. I checked it out online first and then gave them a call. I spoke with this man named Vince and went ther...


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    I recently purchased a car from carousel. I checked it out online first and then gave them a call. I spoke with this man named Vince and went there to see him. I had my game face on and I was a very difficult customer to work with but that did not stop Vince from going extra mile just for me. He provided me with an unbelievable experience. Vince if you're reading this thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic Service, Great Dealership

    We've bought several cars from Carousel over the years and have been very pleased with the quality of the vehicles and the service we received. Su...


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    We've bought several cars from Carousel over the years and have been very pleased with the quality of the vehicles and the service we received. Susan Farrell in particular is terrific--she really tries to find out what sort of car you need/want, and then works to find a match at a good price. We also were impressed by the fact that someone got up at 2:30 a.m. to go to Minneapolis to pick up our new car (we wanted a certain color), just so that we could get it before the holiday weekend started. That's service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealership

    I had a great experience. I would recommend anybody to go there


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    I had a great experience. I would recommend anybody to go there

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Carousel Motors

    I recently purchased a 2016 Audi Q3 from Carousel Motors and I couldn't be happier with my experience. As a first time car buyer, I was hesitant a...


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    I recently purchased a 2016 Audi Q3 from Carousel Motors and I couldn't be happier with my experience. As a first time car buyer, I was hesitant and had lots of questions. Michael was very patient to answer all of my questions and listened to my wants/needs to pair me with the perfect car! I came in and test drove a few different cars and then decided on the Q3. It's safe to say I'll be a lifetime costumer and will be referring friends! Thanks Michael and Carousel Motors!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The best car buying experience I've ever had

    I just purchased my third vehicle online and this by far was the best of all three experiences. Nathan did a great job of making this a very easy ...


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    I just purchased my third vehicle online and this by far was the best of all three experiences. Nathan did a great job of making this a very easy process. I was able to fill out the paperwork beforehand and they provided me a return overnight envelope. I arrived at the dealership at the time I said I'd be there and my 2014 CPO Audi SQ5 was washed and ready to go. Twenty minutes later, yes that's TWENTY minutes, I was headed back home and enjoyed every mile. Nathan was honest about a few imperfections in the car, it is two years old, and thus there were no surprises. Except, did I mention I was at the dealer for only 20 minutes? I have a large dog to haul around, but one day, when he's done loving my wife and I unconditionally and he goes to the great dog park in the sky, I'll look for a nice gently used Audi S5 at Carousel. Thanks guys.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • EXCELLENT EXPERIENCE!!! Go see Sonny!

    I purchased a 99 Corvette from Carousel Motors and had the opportunity to deal with Sonny. Sonny was very forthcoming and after driving from KC to...


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    I purchased a 99 Corvette from Carousel Motors and had the opportunity to deal with Sonny. Sonny was very forthcoming and after driving from KC to Iowa City, IA. I was pleasantly surprised to see that the car was everything that Sonny represented it to be. The paperwork/financing docs were waiting for me when I arrived and the transaction lasted less than 1 hour. I would HIGHLY recommend Sonny AND Carousel Motors to anyone looking for a reasonably priced - NICE - vehicle. It was a 10 hour drive (roundtrip) but won't be my last, as I plan on purchasing my next car from Sonny too!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lease Process Made Easy

    I was looking for a specific trim line on a Mazda 6 and was searching from Des Moines. Got in touch with Vince Saldana and he made the whole proce...


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    I was looking for a specific trim line on a Mazda 6 and was searching from Des Moines. Got in touch with Vince Saldana and he made the whole process easy and seamless. He went above and beyond to find what I wanted quickly. He was most concerned with my satisfaction, not just selling a vehicle. I may very well buy from Vince again due to his attention, effort and easy going nature, regardless of distance. Highly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Poor service

    After having a light bulb changed, engine light came on; back to Mazda, charged 130 $ for a small PVC pipe that failed 4 months later.Found out th...


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    After having a light bulb changed, engine light came on; back to Mazda, charged 130 $ for a small PVC pipe that failed 4 months later.Found out that the wrong part was replaced. Now trying in vain to get a refund.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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