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Reviews

Average Ratings

4.8
128 lifetime reviews.
  • Used car

    Just bought a used car from Vince. Very friendly and helpful with any questions or concerns. Wasn't pushy as expected from other salesman. Highly ...


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    Just bought a used car from Vince. Very friendly and helpful with any questions or concerns. Wasn't pushy as expected from other salesman. Highly satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used car

    I recently purchased a used car from Vince. I found the car online and filled out a form to contact me. He promptly called me back emailed details...


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    I recently purchased a used car from Vince. I found the car online and filled out a form to contact me. He promptly called me back emailed details to me. My son and I test drove it, decided to buy it, and Vince answered all of our questions. The process was smooth and easy. He gave us his card in case there are any problems. Nice service

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Customer

    Hey my name is Clyde . Coming into carousel 2 here in Iowa city Iowa , I didn't expect to leave the lot with anything . But Taylor , a great guy ,...


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    Hey my name is Clyde . Coming into carousel 2 here in Iowa city Iowa , I didn't expect to leave the lot with anything . But Taylor , a great guy , approached me as soon as I stepped foot on the lot . He made it his duty to make sure that I left with something satisfiable and affordable. The process was easy and more than expecting as I left with the car of my dreams . I'd recommend anyone to check them out .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Audi A3 e-tron out of state purchase.

    Mr. Carter and the entire staff we so helpful and courteous. I called the morning of the purchase in southern California, made the deal over the ...


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    Mr. Carter and the entire staff we so helpful and courteous. I called the morning of the purchase in southern California, made the deal over the phone and imediadtly flew out to Cedar Rapids along with my 2 teenagers. Mr. Carter drove all the way after hours with his family to deliver my new car and sign the appropriate paperwork. What great service!!! This was just the beginning of our family road trip which included going to a concert in Memphis, TN and eating all across interstate 40 on the drive back. We enjoyed taking turns driving the new Audi A3 e-tron. The memories from this experience could not have been possible if it was not for the excellent service of Mr. Carter and his entire team! Thank you! Randy Smith

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very pleased out of town purchaser

    Worked with Vaseal through the process of deciding on a used Audi Q5. Took time to explain features of vehicle and how they worked. Patient and a...


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    Worked with Vaseal through the process of deciding on a used Audi Q5. Took time to explain features of vehicle and how they worked. Patient and answered all questions. Not over aggressive at all in his approach. Was timely with follow-up on the process and offered assistance with and needs or questions. Very courteous and professional.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Sonny was great for out of town Audi purchaser

    I purchased a slightly used Audi from out of town, and worked with Sonny. He was extremely easy to work with. Very responsive to all my calls an...


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    I purchased a slightly used Audi from out of town, and worked with Sonny. He was extremely easy to work with. Very responsive to all my calls and questions and with the purchase process. He helped me figure out warranty options and gave good advice. When I drove down to pick up the car it was just as he described. He had taken care of all the details and spent over an hour post-sale tutoring me on the car systems. He is very trustworthy and informed and helpful, and because of this I have a very favorable view of the dealership. I would like to work with him again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Easy and Fast

    Sonny made our car buying experience easy and fast. We really appreciate the great customer service!


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    Sonny made our car buying experience easy and fast. We really appreciate the great customer service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience with Vince!

    I recently purchased a car from carousel. I checked it out online first and then gave them a call. I spoke with this man named Vince and went ther...


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    I recently purchased a car from carousel. I checked it out online first and then gave them a call. I spoke with this man named Vince and went there to see him. I had my game face on and I was a very difficult customer to work with but that did not stop Vince from going extra mile just for me. He provided me with an unbelievable experience. Vince if you're reading this thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic Service, Great Dealership

    We've bought several cars from Carousel over the years and have been very pleased with the quality of the vehicles and the service we received. Su...


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    We've bought several cars from Carousel over the years and have been very pleased with the quality of the vehicles and the service we received. Susan Farrell in particular is terrific--she really tries to find out what sort of car you need/want, and then works to find a match at a good price. We also were impressed by the fact that someone got up at 2:30 a.m. to go to Minneapolis to pick up our new car (we wanted a certain color), just so that we could get it before the holiday weekend started. That's service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealership

    I had a great experience. I would recommend anybody to go there


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    I had a great experience. I would recommend anybody to go there

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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