Reviews

Average Ratings

4.0
8 lifetime reviews.
  • Friendly and Helpful

    Their sales department was easy to work with and very friendly.

    Dealer Response

    Kathryn, Thank you for your kind words and your business. We look forward to seeing you in for service. Don't forget about our referral progr...


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    Their sales department was easy to work with and very friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Kathryn, Thank you for your kind words and your business. We look forward to seeing you in for service. Don't forget about our referral program - if you refer any of your friends or family to us and they purchase a vehicle, we will pay you $200. Toyota/Scion of Iowa City


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  • Been There Quite A Few Times!

    Have been a regular customer for the last 5 years or so now. I've bought parts, had services performed on 4 different Toyota vehicles, and even n...


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    Have been a regular customer for the last 5 years or so now. I've bought parts, had services performed on 4 different Toyota vehicles, and even negotiated on a newer certified car (but didn't buy as the time wasn't right for me). So, mainly my positive experiences with this location relates to my service and parts counter experiences as I hadn't bought a vehicle from them, but I did go through the buying process with a salesman and it was ok- no pressure at all. They've done a few freebie services for me and even on occasion gave discounts on their parts for me and that puts them "tops" in my book!! Great job out there on Highway 1 guys and gals!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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  • bad service

    I did oil change on Toyota of Iowa City, the price listed on their Website and confirmation email I got was $28.95. But they finally charged me ex...

    Dealer Response

    Hell0, Thanks for sharing your feedback with us. We'd be happy to talk with you in more detail about the reason for the additional quart of oil ...


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    I did oil change on Toyota of Iowa City, the price listed on their Website and confirmation email I got was $28.95. But they finally charged me extra filter cost (about $6) and extra 1 quart oil (about $3) which they did not give acceptable reason. Time what I wait for oil change is bit longer than other dealers. I recommend ask and confirm price before doing any service with them.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hell0, Thanks for sharing your feedback with us. We'd be happy to talk with you in more detail about the reason for the additional quart of oil and the filter cost as well. We try our best to make sure we communicate additional costs for your approval at the time of service and apologize if that wasn't the experience you had. Please reach out to our Service Department Manger, Terry at 319-351-1501 so we can talk in more detail about your concerns. Thank you!


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  • Customer Service

    I purchased 10yr old F150, from another State. 3 Days later, and 3 Days of constant rain, a leak in the roof was discovered. After some research a...

    Dealer Response

    Aaron, Thank you for the positive review. This really means a lot to us. Please let us know if we can help in the future. Customer service and...


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    I purchased 10yr old F150, from another State. 3 Days later, and 3 Days of constant rain, a leak in the roof was discovered. After some research and discovering it was a manufacturer defect.the problem was solved, and Toyota of Iowa City compensated me for the repairs. Even though moments were little tense unknowing what to do, Toyota of Iowa City stuck with me and worked through my unique situation. Thank you Toyota of Iowa City.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Aaron, Thank you for the positive review. This really means a lot to us. Please let us know if we can help in the future. Customer service and satisfaction is incredibly important to us. Toyota of Iowa City


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  • Not sure

    Saw a car on-line that I was going to drive up to check out, but was not able to keep the scheduled appointment because the car was "flooded" when...


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    Saw a car on-line that I was going to drive up to check out, but was not able to keep the scheduled appointment because the car was "flooded" when they tried to start it, however the sales person stayed in contact with me by letting me know the progress on the car. After almost 2 weeks to repair the car for a "flooded engine" I was called and told that the repairs had been made and guess what..........once they put it out on the lot it "sold" right away. I pulled the car fax before hand on the benz in question and knew right away it was trouble. I really hope they discovered this as well and just got rid of that SUV because it had gone through A LOT of owners.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great facility and nice people to deal with.

    Very good service. The people I delt with were friendly and helpful. Answered all of my questions. Didn't feel any pressure to buy a vehicle. Very...


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    Very good service. The people I delt with were friendly and helpful. Answered all of my questions. Didn't feel any pressure to buy a vehicle. Very nice clean facility.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place!

    Made the new car buying process very easy. When we found the car we wanted it was less than an hour and we were driving it home.


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    Made the new car buying process very easy. When we found the car we wanted it was less than an hour and we were driving it home.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Toyota Prius

    I have honestly made my practice to avoid buying a car in Iowa City. I found a used Prius that I liked here after searching the internet and talki...


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    I have honestly made my practice to avoid buying a car in Iowa City. I found a used Prius that I liked here after searching the internet and talking with a couple of other dealerships and Toyota of Iowa City gave me a very fair deal on my car. And I love it! Friendly, fair staff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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