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Reviews

Average Ratings

4.9
913 lifetime reviews. Includes reviews of Cedar Rapids Toyota from DealerRater.com
  • New car - Stefan

    I was referred to Stefan Christensen by a family member who had a great experience working with him. Stefan made my recent car buying experience m...


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    I was referred to Stefan Christensen by a family member who had a great experience working with him. Stefan made my recent car buying experience much easier than I ever thought it could be! I was anxious to get out of my current lease and he helped me find, purchase, and drive away with my new Prius within a timeframe that exceeded my expectations. Even after buying my car, Stefan's response time has been awesome - very quick to answer messages or phone calls. I highly recommend working with him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Completely Satisfied
    February 18, 2017

    Alan worked to make sure we got exactly what we wanted and never tried to push us into something else. It was a months long process because we ha...


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    Alan worked to make sure we got exactly what we wanted and never tried to push us into something else. It was a months long process because we had to wait for the new model year . Alan kept us updated throughout. Overall it was a GREAT car buying experience.

    Does recommend this dealer

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  • Best car buying experience!
    February 11, 2017

    Alan Makabi in internet sales was the absolute most amazing car sales person my husband and I have ever worked with. There was no pressure and he ...

    Cedar Rapids Toyota

    Thanks so much for choosing Cedar Rapids Toyota! We are so looking forward to your continued business and truly value customers like you. It's gre...


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    Alan Makabi in internet sales was the absolute most amazing car sales person my husband and I have ever worked with. There was no pressure and he was so patient with us. He updated us every step of the way since we ordered our car from the factory. Wendy Nelson in finance was also wonderful she made it so easy and explained everything so well. We have a Toyota dealership in our town but traveled to Cedar Rapids because of Alan. We also plan to only have our new vehicle serviced at Cedar Rapids Toyota. We cannot say enough about the wonderful experience!!! The facility is also so inviting and comfortable. Thank you Alan, Wendy and Cedar Rapids Toyota for making our car buying experience perfect!!!!

    Does recommend this dealer
    Cedar Rapids Toyota

    Thanks so much for choosing Cedar Rapids Toyota! We are so looking forward to your continued business and truly value customers like you. It's great that Alan and Wendy got you all set up with no hassle! Because you like them so much, feel free to reach out directly to them with any future Toyota needs or questions you may have!


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  • Raptor
    February 9, 2017

    Help empty their lot it was the best purchase experience for a vehicle I' have ever had other than when I bought My Harley-Davidsons. If they are ...

    Cedar Rapids Toyota

    Thanks so much for choosing Cedar Rapids Toyota! Glad to hear that you enjoyed your experience at our dealership! Feel free to contact Spencer, Bi...


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    Help empty their lot it was the best purchase experience for a vehicle I' have ever had other than when I bought My Harley-Davidsons. If they are as easy to deal with as I experienced everyone would leave satisfied.

    Does recommend this dealer
    Cedar Rapids Toyota

    Thanks so much for choosing Cedar Rapids Toyota! Glad to hear that you enjoyed your experience at our dealership! Feel free to contact Spencer, Bill, or Curt directly with any future Toyota needs!


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  • As it should be
    February 9, 2017

    Terry and my family have "no car salesman baloney" understanding. I have bought 12 new vehicles from several dealers in my life. I have no patie...

    Cedar Rapids Toyota

    Thanks so much for your great review! Terry is one of the best when it comes to getting our customers exactly what they want with little fuss. We ...


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    Terry and my family have "no car salesman baloney" understanding. I have bought 12 new vehicles from several dealers in my life. I have no patience for multiple trips to ask "daddy" permission to sell me a car, pretending they are in a life struggle in my interest to fight the price down, or hiding my current car after a trade in evaluation drive so I can't leave. Terry employs none of this silliness. Terry is knowledgeable about his products and quickly researches questions if he does not know the answer. He is aware of what price he must have for the vehicle without playing games which insult me and my time.

    Does recommend this dealer
    Cedar Rapids Toyota

    Thanks so much for your great review! Terry is one of the best when it comes to getting our customers exactly what they want with little fuss. We put our customer's wants and needs first, and Terry truly embodies this belief in his dealings. Feel free to reach out to Terry for any future Toyota needs!


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  • Learning experience
    February 7, 2017

    Our experience started disappointing,we had a appointment at 10.30 to test drive a highlander. Got a call from Spencer at 8.30 saying that the veh...

    Cedar Rapids Toyota

    Thanks for the review Randy! It's terribly unlucky about the initial vehicle you were coming down to see -- they really do go that fast! But we're...


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    Our experience started disappointing,we had a appointment at 10.30 to test drive a highlander. Got a call from Spencer at 8.30 saying that the vehicle was still available and ready for us to test drive. We are a hour and a half away, so we headed down. We were 5 minutes away when we got a call that they had just taken a hold deposit from a someone else. We just about turned around and went back home so disappointed after driving that far. We settled on a different highlander, nice but at a higher cost. I know Spencer's hands were tied and he tried to get us a good deal. Time will tell if this was the best choice. I'm optimistic, we plan to have all service work done there, so ask me in 5 years. BILL in financing was great. Fast and very friendly. Would highly recommend Spencer and Bill .

    Does recommend this dealer
    Cedar Rapids Toyota

    Thanks for the review Randy! It's terribly unlucky about the initial vehicle you were coming down to see -- they really do go that fast! But we're so glad we could get you a Highlander you liked and find you a great deal at our dealership with Spencer's help. We'll look forward to seeing you around the dealership at your service appointments! Feel free to stop in and say hi to Spencer and Bill while you're here!


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  • Delightful experience
    February 4, 2017

    Salesman was knowledgeable of vehicle and do a good job of telling about the vehicle. Finance person was good, but tended to be a little too cute...

    Cedar Rapids Toyota

    Hi Ricky and thanks for the 5 star review! Glad to hear you had a great experience at the Cedar Rapids Toyota dealership with Steve and Curt! We h...


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    Salesman was knowledgeable of vehicle and do a good job of telling about the vehicle. Finance person was good, but tended to be a little too cute at times.

    Does recommend this dealer
    Cedar Rapids Toyota

    Hi Ricky and thanks for the 5 star review! Glad to hear you had a great experience at the Cedar Rapids Toyota dealership with Steve and Curt! We hope you'll come back in the future!


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  • Best sales experience I've had
    February 3, 2017

    I have purchased my fair share of cars, but the sales staff went above and beyond on this one! Never have I enjoyed parting with my money as much ...

    Cedar Rapids Toyota

    Thanks so much for choosing Cedar Rapids Toyota! We're so glad you enjoyed your experience at our dealership! Congrats on the new car and we look ...


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    I have purchased my fair share of cars, but the sales staff went above and beyond on this one! Never have I enjoyed parting with my money as much as today. Terry Helgeson is by far the most helpful sales associate that I have ever dealt with, made the process excellent, and stress free! The finance department was very helpful to get my payment to where I wanted it, and Curt Wiedemeier made the signing process easy and enjoyable. I will definitely recommend Terry and Curt to anyone I know looking to purchase a vehicle.

    Does recommend this dealer
    Cedar Rapids Toyota

    Thanks so much for choosing Cedar Rapids Toyota! We're so glad you enjoyed your experience at our dealership! Congrats on the new car and we look forward to your next visit! Feel free to reach out to Curt of Terry at any time with questions you might have!


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  • Excellent in all aspects!
    February 1, 2017

    Regardless of which department you work with, the customer service, product knowledge, and helpful atmosphere at the dealership makes for a pleasa...

    Cedar Rapids Toyota

    Thank you so much for your kind review! It makes us so happy to see that our customers think this of us, as it is something we truly strive for wi...


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    Regardless of which department you work with, the customer service, product knowledge, and helpful atmosphere at the dealership makes for a pleasant, user friendly, low pressure experience! I recommend this dealership to everyone who asks me about purchasing a car, be it new or used. I can not speak too highly of the people working at Cedar Rapids Toyota, because everyone, from the management to the newest hire, is always helpful, polite, and competent. Terry Helgeson makes buying a vehicle a wonderful experience from greeting you at the door, through helping you understand and use the technological features, to following up to make sure everything is satisfactory.

    Does recommend this dealer
    Cedar Rapids Toyota

    Thank you so much for your kind review! It makes us so happy to see that our customers think this of us, as it is something we truly strive for with every customer. Thanks so much for the review, and we look forward to your next visit to the dealership!


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  • Very willing to work with you and no pressure to buy.
    February 1, 2017

    We bought our first Camry in 2009 from this dealership and loved the experience we had. No pressure at all to buy and very willing to work with yo...

    Cedar Rapids Toyota

    Thanks so much for coming back to Cedar Rapids Toyota! We are so happy that you chose us for your second Toyota and we look forward to seeing you ...


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    We bought our first Camry in 2009 from this dealership and loved the experience we had. No pressure at all to buy and very willing to work with you. We bought a 2017 Highlander the other day and had the same experience. Alan was great to work with and answered all of our questions. They were very fair with what they gave us for our trade and also . The next Toyota we buy in the future will be from Cedar Rapids Toyota.

    Does recommend this dealer
    Cedar Rapids Toyota

    Thanks so much for coming back to Cedar Rapids Toyota! We are so happy that you chose us for your second Toyota and we look forward to seeing you for your third! Feel free to reach out directly for Alan with any questions in the meantime! And congrats on your new 2017 Toyota Highlander!


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