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Reviews

Average Ratings

4.7
Average based on 84 reviews.
  • TOM SMITH SET A NEW STANDARD

    We wanted to trade in our Hyundai for a Jeep, but kept putting it off, dreading having to "make a deal". We needn't have worried. Tom Smith walked...


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    We wanted to trade in our Hyundai for a Jeep, but kept putting it off, dreading having to "make a deal". We needn't have worried. Tom Smith walked out of the showroom door and something about him made us feel comfortable. Throughout the process, we were never pressured or rushed nor did he use any of the familiar pitches. He kept us focused on our needs to help us make our decision. As a result of Tom's expertise and mannerism, we now drive a Jeep Compass. He set a new standard for sales representatives. Thanks again Tom!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bob Valenti Chevrolet Jerry Brown Rd. Mystic, Ct.

    My salesman was Tom Smith who had sold my son a Silverado last May and we liked him so much when I was in the market for a new car I instantly tho...


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    My salesman was Tom Smith who had sold my son a Silverado last May and we liked him so much when I was in the market for a new car I instantly thought of him, I had already looked at a different car at a different dealership when I thought of him he was so thorough on his knowledge of my Malibu that he completely changed my mind on the other car. Tom is a very thoughtful and kind person not to mention his patience ( I tried that a few times) I will always go to Tom for any new purchases I would think of making in the future. Thank you Valenti and thank you Tom I am enjoying my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Unsatisfactory for service

    I bought a used 08 f350 from the mystic store. Had numerous issues with the truck. Had to have it towed twice to dealership and brought it there a...


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    I bought a used 08 f350 from the mystic store. Had numerous issues with the truck. Had to have it towed twice to dealership and brought it there an additional 3 times. Would only warrenty the motor since it was replaced. I had complained the transmission was slipping. The service manager said it was fine. And documented no issues. Within 5k miles transmission blown. Valenti refused to cover it.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Tom Smith makes it happen!

    My car buying experience began with an on line inquiry. I emailed and spoke with Angie, who was very helpful. When my husband and I went in for...


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    My car buying experience began with an on line inquiry. I emailed and spoke with Angie, who was very helpful. When my husband and I went in for a test drive we met with Tom Smith. Tom was a pleasure to work with. He truly went out of his way to get us what we wanted. His great personality and a willingness to make his customer happy made the car buying process easy. The entire staff was friendly; quick processing of documents and we met some nice people working in the service department.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Salesman compliments

    Dear Sirs: I recently bought a new car from Tom Smith of Valenti's Dealership in Mystic, Ct. He was an excellent salesman with a nice perso...


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    Dear Sirs: I recently bought a new car from Tom Smith of Valenti's Dealership in Mystic, Ct. He was an excellent salesman with a nice personality. He followed our sale thru to the end.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Sales Edgar

    Third time buyer, each time a journey. Great buying experience with Valenti, our salesman very polite, caring , vast working knowledge of the Che...


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    Third time buyer, each time a journey. Great buying experience with Valenti, our salesman very polite, caring , vast working knowledge of the Chevrolet products. Sales Manger took great care of me with my trade in. If I keep being treated well in this dealership you my be our place of buying and saling. Thanks Edgar for treating us like family. Top notch guys.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Thomas A Smith

    Thomas Smith was very kind and caring when it came to helping me out, I thought for sure I was going to get obliterated as a young kid trying to b...


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    Thomas Smith was very kind and caring when it came to helping me out, I thought for sure I was going to get obliterated as a young kid trying to build his credit, well Tom was able to put me in an amazing car at an amazing price! I'm very thankful to have used his advice

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jason Crandall is HANDS DOWN the BEST!!

    I was blown away with the AMAZING customer service thanks to JASON CRANDALL!! Jason goes ABOVE & BEYOND to help you out and get you in the vehicle...


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    I was blown away with the AMAZING customer service thanks to JASON CRANDALL!! Jason goes ABOVE & BEYOND to help you out and get you in the vehicle that YOU want!! There was a mix up with pricing and Jason made sure we got the best DEAL possible!! I don't usually write reviews but you MUST go see JASON CRANDALL when your looking for a new vehicle! Thanks to him, I'm absolutely in LOVE with my 2016 Jeep Cherokee Limited! Sam in finance was also AMAZING! They truly make sure you get what you want without all of the hassle!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • TOM SMITH YOU ARE THE BEST

    Tom Smith I have to say is the best sales person that I have ever encountered ANYWHERE. My husband as well. He was always on top of things and he ...


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    Tom Smith I have to say is the best sales person that I have ever encountered ANYWHERE. My husband as well. He was always on top of things and he made the trade of our car happen, he never gave up. He is funny, but he is also a very smart guy and makes the "waiting process" SOOOOO much quicker. He was so good to our son. He reminded us of our friend. which we can now say he is our friend too. I even posted on my face book I HIGHLY recommend TOM SMITH!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • chevy captiva

    Edgar and Nancy did an awesome job helping me purchase my car. I was never lied to and they worked together to get me the best deal on the vehicle...


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    Edgar and Nancy did an awesome job helping me purchase my car. I was never lied to and they worked together to get me the best deal on the vehicle and financing. absolutley recommend them to anyone. Thank you so much !!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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