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Reviews

Average Ratings

4.7
528 lifetime reviews. Includes reviews of Lombard Toyota/Scion from DealerRater.com
  • Buying experience

    It was an easy and pleasant buying experience. I would definitely recommend Lombard Toyota and especially Louie my Salesman. He was a joy todo bus...

    Dealer Response

    Phyllis, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and recommendation. We are ...


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    It was an easy and pleasant buying experience. I would definitely recommend Lombard Toyota and especially Louie my Salesman. He was a joy todo business with and a fun guy to talk to. He made me comfortable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Phyllis, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and recommendation. We are pleased that your vehicle purchase experience with Louie was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Lombard Toyota Scion Team


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  • Great service

    Friendly and very efficient. I have been buying cars from Lombard Toyota for 25-30 years. Great dealership and service shop.


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    Friendly and very efficient. I have been buying cars from Lombard Toyota for 25-30 years. Great dealership and service shop.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Exceptional
    April 27, 2017

    Our salesman Luis Cruz was exceptional! He is passionate & very knowledgeable about the cars and Toyota brand. Very friendly & caring...as was the...


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    Our salesman Luis Cruz was exceptional! He is passionate & very knowledgeable about the cars and Toyota brand. Very friendly & caring...as was the gentleman, Dan was name I think, who did the financing.

    Does recommend this dealer

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  • Great service

    Our salesman Luis Cruz was exceptional! He is passionate & very knowledgeable about the cars and Toyota brand. Very friendly & caring...as was the...

    Dealer Response

    Ann, thanks for this marvelous review and congratulations on your new car! We are so pleased that Luis and Dan were able to provide you with such ...


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    Our salesman Luis Cruz was exceptional! He is passionate & very knowledgeable about the cars and Toyota brand. Very friendly & caring...as was the gentleman, Dan was name I think, who did the financing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ann, thanks for this marvelous review and congratulations on your new car! We are so pleased that Luis and Dan were able to provide you with such exceptional service. Enjoy your new vehicle! Regards, The Lombard Toyota Team


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  • Great service

    Quick friendly polite service. They fixed my license plate & holder and I didn't even ask them to. Coffee & donuts were very nice.

    Dealer Response

    Thank you for writing about your visit with us, Anita! Our primary focus is to provide each and every customer with exceptional service. Feel free...


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    Quick friendly polite service. They fixed my license plate & holder and I didn't even ask them to. Coffee & donuts were very nice.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your visit with us, Anita! Our primary focus is to provide each and every customer with exceptional service. Feel free to call us with any questions or concerns. Regards, The Lombard Toyota Team


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  • great service

    early appointment. good service. knowledgeable tech. quality. comfortable waiting room. we really did not have to wait very long. like early appt.

    Dealer Response

    Georgiann, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a c...


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    early appointment. good service. knowledgeable tech. quality. comfortable waiting room. we really did not have to wait very long. like early appt.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Georgiann, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We look forward to serving you again! Regards, The Lombard Toyota Team


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  • New car buyer

    I liked the pride employees had in their product and how that pride transferred to how they treated me, very respectful.

    Dealer Response

    Lisa, thank you for your business and this review. We are happy to hear that our team was able to serve you and demonstrate how we do business her...


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    I liked the pride employees had in their product and how that pride transferred to how they treated me, very respectful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa, thank you for your business and this review. We are happy to hear that our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Regards, The Lombard Toyota Team


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  • Great service

    The salesman is a very knowledgeable one. He made things easier for me, from the very first step to the last one .

    Dealer Response

    Diode, thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Lombard Toyota. Cong...


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    The salesman is a very knowledgeable one. He made things easier for me, from the very first step to the last one .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diode, thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Lombard Toyota. Congratulations on your new vehicle! If you have any further needs, do not hesitate to come back in for a visit. Regards, The Lombard Toyota Team


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  • Convenient location, good service department

    Quick response from Jennifer by email, good pricing, fast transaction. Delivery process was good, convenient location for service. Large inventory...

    Dealer Response

    Thank you so much for your feedback, David. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to shar...


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    Quick response from Jennifer by email, good pricing, fast transaction. Delivery process was good, convenient location for service. Large inventory helps with selection.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback, David. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Jennifer. Please let us know if we can ever help you in the future. Regards, The Lombard Toyota Team


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  • Great service

    Didn't have to wait long for work to be completed. Courteous employees, waited on you as soon as I pulled into the service area.

    Dealer Response

    Victor, we are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and enco...


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    Didn't have to wait long for work to be completed. Courteous employees, waited on you as soon as I pulled into the service area.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Victor, we are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, The Lombard Toyota Team


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