Petrus Chevrolet Buick GMC Cadillac

Reviews

Average Ratings

4.3
8 lifetime reviews.
  • Abby Carle

    I had my vehicle towed to this dealership yesterday morning. Petrus was to fix why my car wasn't starting. I told them it was probably the fuel pu...


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    I had my vehicle towed to this dealership yesterday morning. Petrus was to fix why my car wasn't starting. I told them it was probably the fuel pump. The service manager, Michael Beliew stated to me that the reason my vehicle wasn't starting was do to my interlock device so he unplugged it without my knowledge. Let me add I cannot drive my vehicle without it. So I went up there to pick up my car to find out he charged me $182 just to unplug my interlock device. He states that nothing else was wrong and that the vehicle started up just fine. After I left, I went to head back to Jonesboro from Stuttgart and I made it to about Brinkley when my vehicle just died. IN THE MIDDLE OF BRINKLEY. So then I had to find a tow truck late in the afternoon, which is very difficult and should've never of had to of happened, and got my vehicle towed back to petrus last night. He called today saying that it was my fuel pump that went out and not due to the interlock device. So he charged me $182 for no reason when in reality I told him it was the fuel pump. He just acted like he didn't want to check it and sent me on my way. Very POOR customer service. Very poor way of handling business. Would not recommend this business to anyone.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Mr. Dickie Allen

    They were the most Accommodating with every thing I have had done there


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    They were the most Accommodating with every thing I have had done there

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    We purchased a GMC Yukon,& the process was very easy! The dealership worked with us to get the best deal


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    We purchased a GMC Yukon,& the process was very easy! The dealership worked with us to get the best deal

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • clara m. brown owner of GMC Terrian

    I was treated very nice. I trust the Pretus staff with my car.


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    I was treated very nice. I trust the Pretus staff with my car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience!!

    This is our second vehicle from Petrus GM Petrus, both time Mr. Gary Wood has been our salesman. Very professional, helpful, and attentive of what...


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    This is our second vehicle from Petrus GM Petrus, both time Mr. Gary Wood has been our salesman. Very professional, helpful, and attentive of what our family's needs were. He has also sold us my husband's current truck in addition to this car. We appreciate the wonderful service we get from the sales team, of course Justin Crosby, always goes the extra mile and can work magic for the best financial deals (read low/best rates he can and will get for you), and of course from the amazing "service team" there. The great customer service is what kept us buying in town, and will keep doing so. Thank you again to all.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Review

    This is our second vehicle from Petrus GM ¿, both time Mr. Gary Wood has been our salesman. Very professional, helpful, and attentive of what our ...


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    This is our second vehicle from Petrus GM ¿, both time Mr. Gary Wood has been our salesman. Very professional, helpful, and attentive of what our family's needs were. He has also sold us my husband's current truck in addition to this car. We appreciate the wonderful service we get from the sales team, of course Justin Crosby¿, always goes the extra mile and can work magic for the best financial deals (read low/best rates he can and will get for you), and of course from the amazing "service team" there. The great customer service is what kept us buying in town, and will keep doing so. Thank you again to all.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great experience

    Wonderful people to deal with. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Dealer Response

    We appreciate the good review and are happy that you had a great experience with us! As always we are here if you need us! Enjoy your new vehicle!!!!


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    Wonderful people to deal with. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate the good review and are happy that you had a great experience with us! As always we are here if you need us! Enjoy your new vehicle!!!!


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  • Excellent Dealership!!!!

    We just recently purchased a GMC Yukon from Petrus and they made the buying experience a breeze!!! I found a vehicle online at this dealership and...

    Dealer Response

    Thank you so much Mr. and Mrs. Sandlin! It was such a pleasure doing business with you! We were very excited that you got the vehicle that you wan...


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    We just recently purchased a GMC Yukon from Petrus and they made the buying experience a breeze!!! I found a vehicle online at this dealership and inquired about it, but it had already been sold a couple days before. So they found another one very similar and took care of almost the whole business transaction from 4 hours away!! We were very pleased with their customer service and their willingness to make everything as smooth as possible. Justin Jones was the internet sales guy that took care of most of it and did an outstanding job! Thanks for a great buying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much Mr. and Mrs. Sandlin! It was such a pleasure doing business with you! We were very excited that you got the vehicle that you wanted at the price that you wanted. As always please contact us if you have any concerns. Thanks, Justin Jones


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