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Reviews

Average Ratings

4.9
Average based on 13 reviews.
  • Service

    Always a pleasure working with Jaguar, as they ensure all my needs are taken care of. As my schedule is often dynamic, some times I have had to wa...


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    Always a pleasure working with Jaguar, as they ensure all my needs are taken care of. As my schedule is often dynamic, some times I have had to walk in without an appointment and they are still able to accommodate my needs. Great group of folks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Jaguar service

    The service department at this dealership is one step above professional service. When I bring my wife's Jaguar XJL in for any type of service how...


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    The service department at this dealership is one step above professional service. When I bring my wife's Jaguar XJL in for any type of service however small or large, they are honest, quick and give you first class treatment.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • service

    I was dreading taking my car in when the engine light went on. After I didn't hear anything for a better part of the day I was again expecting the...


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    I was dreading taking my car in when the engine light went on. After I didn't hear anything for a better part of the day I was again expecting the worst. I was pleasantly surprised to learn the only service required was the computer panel needed some serious cleaning. For less than $200 everything was working great again. WOOHOO!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • service

    I was dreading taking my car in when the engine light went on. After I didn't hear anything for a better part of the day I was again expecting the...


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    I was dreading taking my car in when the engine light went on. After I didn't hear anything for a better part of the day I was again expecting the worst. I was pleasantly surprised to learn the only service required was the computer panel needed some serious cleaning. For less than $200 everything was working great again. WOOHOO!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best saleperson ever, thanks Doug!

    Excellent dealer, I was actually in TO to buy a Cayenne but decided to test drive the F Pace first. I walked away after the test drive, no pressur...


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    Excellent dealer, I was actually in TO to buy a Cayenne but decided to test drive the F Pace first. I walked away after the test drive, no pressure from Doug. Drove the Cayenne and came right back and bought the F Pace. Doug was so knowledgeable, answering all my questions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Service

    The service was amazing. I received my car when I was told I would. The staff was more than accommodating with my sister who is a cancer patient. ...


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    The service was amazing. I received my car when I was told I would. The staff was more than accommodating with my sister who is a cancer patient. Finally, my service person, Victor, was professional, courteous and respectful. He exemplifies what Jaguar means to me in service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Outstanding service

    Outstanding customer service. I feel like family. I would definitely recommend.


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    Outstanding customer service. I feel like family. I would definitely recommend.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • outstanding

    always professional and attentive to my needs and the cars needs


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    always professional and attentive to my needs and the cars needs

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • The best service.....ever!

    Let me preface this by confessing that I am an extremely "hard sell" and have high expectations. I purchased my Jaguar with absolutely no pressure...

    Dealer Response

    Thank you so very much for your kind words...I have passed them on our team! this will put a smile on their face. Thank you again and enjoy your J...


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    Let me preface this by confessing that I am an extremely "hard sell" and have high expectations. I purchased my Jaguar with absolutely no pressure and at a great price. This was only the beginning of creating a lifelong customer I went to the service department once for a minor repair but I visited them regularly for my annual routine service. I was treated like family with every visit. Victor, Efrain and Raul (as well as many others) always made me feel welcome and special. They were attentive and .went out of their way to make me happy. Having my car serviced was more like visiting a good friend! Thank you Jaguar Silver Star Thousand Oaks. .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so very much for your kind words...I have passed them on our team! this will put a smile on their face. Thank you again and enjoy your Jaguar!!


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  • Great Buying Experience !!!

    Had a very positive experience buying an f-type from them. Worked with Chris Schaaf (CJ). He is an exceptional guy to work with. There were no hid...


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    Had a very positive experience buying an f-type from them. Worked with Chris Schaaf (CJ). He is an exceptional guy to work with. There were no hidden fees or agendas. Post sales follow up was great, and he follows thru on all his commitments. Many Thanks !!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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