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Reviews

Average Ratings

5.0
26 lifetime reviews.
  • Excellent

    Unfair to review facilitates as they were renovating their main offices. People were all wonderful to deal with and it was a breeze to get in and ...


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    Unfair to review facilitates as they were renovating their main offices. People were all wonderful to deal with and it was a breeze to get in and out.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service

    Work completed on time and as stated, no surprises. Nice.


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    Work completed on time and as stated, no surprises. Nice.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Jaguar 2014 purchase from Jaguar of thousand oaks.

    Fantastic service and first class dealership. Transaction was fast and pressure free. Thank you.


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    Fantastic service and first class dealership. Transaction was fast and pressure free. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Always a great job!

    My F-Type had a trim piece on the inside warp. I took the car in, they looked at it, and ordered a new piece. no argument, or discussion about t...

    Dealer Response

    Barry, thank you very much for your comments, I've forwarded them to our service staff. Thank you again


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    My F-Type had a trim piece on the inside warp. I took the car in, they looked at it, and ordered a new piece. no argument, or discussion about the warping being a 'normal wear and tear issue', as most dealers would have done. The trim piece came in a few days later, they called me, took the car back and it was installed. Jaguar 1000 Oaks has terrific people in their service and parts department.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Barry, thank you very much for your comments, I've forwarded them to our service staff. Thank you again


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  • Our personal experience

    My husband and I have purchased cars from Jaguar for many years. We find them to be a dealership that is consistently Friendly, professional, high...

    Dealer Response

    Leauretta, my apologies for the delay in responding to your feedback :) Thank you VERY much for kind words. I've forwarded them to our staff.


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    My husband and I have purchased cars from Jaguar for many years. We find them to be a dealership that is consistently Friendly, professional, highly skilled in the services they provide and has always made a point to make our service experience as pleasant as possible. I look forward to many more years of car purchasing and service with Jaguar of Thousand Oaks. Truly the service is 5 Star.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Leauretta, my apologies for the delay in responding to your feedback :) Thank you VERY much for kind words. I've forwarded them to our staff.


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  • Great Experience, Factory Order from Bonnie Smith!

    I have driven luxury cars for a long time but they've always been pre-owned. So when I made the decision to factory order a brand new Jaguar XJR s...

    Dealer Response

    Donn, thank you very much for the feedback. I sent copies to Bonnie


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    I have driven luxury cars for a long time but they've always been pre-owned. So when I made the decision to factory order a brand new Jaguar XJR sport it was a monumental step up from the cars I've driven before not to mention a huge financial commitment. Bonnie Smith took great care of me, making sure that everything went smoothly and that the entire process was completely enjoyable. She is deeply knowledgeable about Jaguar and Land Rover products making the entire process seamless. I highly recommend Bonnie Smith to anyone interested in purchasing one of these beautiful, British luxury vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Donn, thank you very much for the feedback. I sent copies to Bonnie


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  • Jaguar service

    I had my XF Jaguar serviced. It was a busy Saturday and they did a great job. Very nice service people.

    Dealer Response

    Caroline, we appreciate your feedback :) accept my apologies for the delayed response. Have a fantastic day and thank you again.


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    I had my XF Jaguar serviced. It was a busy Saturday and they did a great job. Very nice service people.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Caroline, we appreciate your feedback :) accept my apologies for the delayed response. Have a fantastic day and thank you again.


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  • Pleasant, Efficient Servicing

    I accidentally left my child's stroller in the trunk of the courtesy loaner vehicle provided by the dealership during my servicing. I called my s...


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    I accidentally left my child's stroller in the trunk of the courtesy loaner vehicle provided by the dealership during my servicing. I called my salesman, and he personally delivered it to my home free of charge!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Jaguar Land Rover Thousand Oaks

    Very pleased with service. Received straight answers, work was completed on time.


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    Very pleased with service. Received straight answers, work was completed on time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Always great service.

    The people there are always there to help and address your problems. Always appreciate the professionalism and courtesy of the service and parts ...


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    The people there are always there to help and address your problems. Always appreciate the professionalism and courtesy of the service and parts department people.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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