New 888-823-3398 Dealer Website
Used 888-535-0287 Email Dealer
Service 888-229-4726

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Reviews

Average Ratings

4.9
Average based on 82 reviews
  • New purchase

    Knowledgeable sales person on product. Good inventory and color selection. Polite sales personnel. Clean facility with good accommodations for the...

    Dealer Response

    Harry, Thank you for taking the time to give us a great FIVE STAR REVIEW! You mentioned many of the service standards that we feel are important. ...


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    Knowledgeable sales person on product. Good inventory and color selection. Polite sales personnel. Clean facility with good accommodations for the public.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Harry, Thank you for taking the time to give us a great FIVE STAR REVIEW! You mentioned many of the service standards that we feel are important. Any dealer can sell a vehicle, but dealers that care about their guests, their communities, and their businesses are a little harder to come by, we are glad that YOU are a part of the Alan Jay Family.


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  • Superior Service

    They were on time, and I did not have to wait very long for them to do their job, and they were very friendly.


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    They were on time, and I did not have to wait very long for them to do their job, and they were very friendly.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The service was quick ,coffee was good,Verypleased

    The repair was completed quickly and the service manager was courteous. The coffee was good. The waiting area was clean.

    Dealer Response

    Thanks Matthew, We are glad to have you in the Alan Jay Family - we'll look forward to seeing you again. ~ Alan Jay


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    The repair was completed quickly and the service manager was courteous. The coffee was good. The waiting area was clean.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Matthew, We are glad to have you in the Alan Jay Family - we'll look forward to seeing you again. ~ Alan Jay


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  • prompt efficient visit

    easy check in -- had appt -- clean waiting area and delivery as promised -- efficient checkout -- a friendly, helpful experience

    Dealer Response

    Glad we could be of service Harvey, We are looking forward to seeing you next time you visit.


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    easy check in -- had appt -- clean waiting area and delivery as promised -- efficient checkout -- a friendly, helpful experience

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad we could be of service Harvey, We are looking forward to seeing you next time you visit.


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  • customer service

    it never cease to amaze me how well your associates, (Jesus Diaz) care for their customers, I have never had a problem since i have been coming th...


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    it never cease to amaze me how well your associates, (Jesus Diaz) care for their customers, I have never had a problem since i have been coming there in 2010. Please let them know how well they are doing. thank you

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Met appointed time

    Service was timely and friendly. Showed us the filter before replacing it so that we would know the condition of it.


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    Service was timely and friendly. Showed us the filter before replacing it so that we would know the condition of it.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Alan Jay

    Fast service. I like that Alan Jay will drop you off and pick you up at a nearby location while your vehicle is being serviced. The drivers are ve...


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    Fast service. I like that Alan Jay will drop you off and pick you up at a nearby location while your vehicle is being serviced. The drivers are very nice.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Everything went smooth after a terrible Sunday

    service manager was at site 1/2 hr earlier than posted opening time. We did not have to wait. Mechanics started on car and fixed it in a short t...

    Dealer Response

    Steve, Sorry to hear about your Sunday but glad we could be a bright spot for you. Thanks for taking the time to rate us with 5 stars and tell us ...


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    service manager was at site 1/2 hr earlier than posted opening time. We did not have to wait. Mechanics started on car and fixed it in a short time.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve, Sorry to hear about your Sunday but glad we could be a bright spot for you. Thanks for taking the time to rate us with 5 stars and tell us about your experience. One of the goals all of our associates share is to look for ways to provide a "wow" moment for our guests. Glad we succeeded when you needed it most. ~ Thank you


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  • Good service

    Harry the service manager was direct in telling us the problem, tried to save us some money, got the parts by looking harder , made sure we were t...


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    Harry the service manager was direct in telling us the problem, tried to save us some money, got the parts by looking harder , made sure we were taken care of and mad sure the car was repaired to the high expectations we have of Alan Jay.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great sercice

    Friendly and curtiouslly. Service management is of high quality and personable. The customer waiting area (outside) could use some attention for a...


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    Friendly and curtiouslly. Service management is of high quality and personable. The customer waiting area (outside) could use some attention for ants and cleaning.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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