Reviews

Average Ratings

4.8
87 lifetime reviews.
  • Used Car Purchase

    We came to Deery Brothers auto dealers looking for a car, and T' oddre Owens was so nice, he listened to everything we wanted and found us the per...

    Dealer Response

    Thank you very much for your purchase. We appreciate your business.


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    We came to Deery Brothers auto dealers looking for a car, and T' oddre Owens was so nice, he listened to everything we wanted and found us the perfect car, for not only our family but also our budget. He was so nice and patient with us. And didn't mind that our 5 month old cried a little during the test drive. He is a great salesman. I would definitely recommend that you come in and see him. We will definitely be coming back here.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your purchase. We appreciate your business.


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  • Terrible customer service

    I had a terrible buying experience with this dealership. I first told them I had my own financing, through my own bank. The salesman checked my cr...

    Dealer Response

    Dear Unhappy, Sorry to hear you had an issue with your vehicle purchase. We do not have a record of selling a new Tahoe to any customers in Crest...


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    I had a terrible buying experience with this dealership. I first told them I had my own financing, through my own bank. The salesman checked my credit score anyway, without me knowing. They also promised me a 50 dollar gift card for fuel. I never received that. I bought a brand new Tahoe and the salesman showed up with the sent leaned back blaring the radio on it. I had contact with a "manager" several times who was full of empty promises to make it right. Not good people.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Dear Unhappy, Sorry to hear you had an issue with your vehicle purchase. We do not have a record of selling a new Tahoe to any customers in Creston, IA here at Deery Brothers of West Burlington. Perhaps you intended to leave this review about another dealership. Either way I would welcome a phone call to discuss the issue with you and I may be able to let you know who you should communicate with at the other dealership. Thanks in advance for your response. Terry Mertens General Manager Deery Brothers of West Burlington Ph (319) 752-6000


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  • Great Experience

    Bought a great used car at Deery Brothers West Burlington. If you want a professional who isn't a high pressure salesman but can get the job do...


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    Bought a great used car at Deery Brothers West Burlington. If you want a professional who isn't a high pressure salesman but can get the job done, ask for Art Krantz. Art was respectful and thorough in reviewing the car with me. I had my parents who are retired with me and he went out of his way to answer their questions as well. Well done Art!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchased a 2014 Toyota Camry SE

    Very friendly, very clean, financing took longer than expected due only one person available. Very apolagetic


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    Very friendly, very clean, financing took longer than expected due only one person available. Very apolagetic

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fast, Friendly, Service!

    Great service! Very nice building and comfy waiting area!


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    Great service! Very nice building and comfy waiting area!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nice selection of cars.

    It was a good experience. The sales people were friendly and knew their cars. The facilities were were nice and clean


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    It was a good experience. The sales people were friendly and knew their cars. The facilities were were nice and clean

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nissan Rouge

    T'oddre Owens was great. He worked with me to help me find the perfect car for our needs. He made the entire process very easy and fast. I will...


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    T'oddre Owens was great. He worked with me to help me find the perfect car for our needs. He made the entire process very easy and fast. I will work with him again in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • great service, comfortable waiting area

    Customer service people helped with decision making by giving suggestions when asked as well as answering questions from a naive mechanical person.


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    Customer service people helped with decision making by giving suggestions when asked as well as answering questions from a naive mechanical person.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First new pickup in 19 years

    Everyone was very accommodating and friendly.Made the experience easy.Went out of their way to order accessory parts and get them installed quickl...


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    Everyone was very accommodating and friendly.Made the experience easy.Went out of their way to order accessory parts and get them installed quickly for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent service, Great people, wonderful envirom

    I was met by a kind and caring person who took over the care of my car. This happens every time I visit Deery Bros Service. No one touches my ca...


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    I was met by a kind and caring person who took over the care of my car. This happens every time I visit Deery Bros Service. No one touches my car other than Deery Bros.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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