Henry Martens Chevrolet-GMC-Buick

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
37 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 22, 2019

    I was very impressed with Roger Holle, he explained all the options of the vehicle and he said that if I have any questions he will be there to help.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 5, 2019

    I would recommend Henry Martens when buying a car. They went above and beyond to help us purchase the right vehicle. Their customer service was excellent.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Kitty, thanks for the support and review!

  • December 27, 2016

    Great experience. James Byrnes, Cory, and Randy did outstanding work.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dan, thanks for the review! Let us know if you need anything. We are here for all your vehicle needs!

  • 5.0 out of 5
    May 25, 2019

    Went on a rainy day and Roger came out to answer my questions. Next day worked with Mike Wilson to buy my new Buick Encore. It was truly a team effort.... Mike, Randy and Corey worked together to get the car I wanted and financing in place. Great group. Probably as good as it gets to buy a car!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ruth, thanks for the review! I will pass on your kind words to those you mentioned.

  • 5.0 out of 5
    February 5, 2019

    I went to Henry Martens to look at a used car that was advertised online. I met up with Tyler Hill at the dealership. He was very knowledgeable and helpful... about this particular car and the whole process at the dealership. Very good experience with both him and Cory Meyer, the finance manager. I can't recommend these guys and the dealership enough.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review Chris!

  • 5.0 out of 5
    December 19, 2018

    Came from out of state to purchase a pre-owned Chevy pickup. Everyone that we encountered at Henry Martens Chevrolet, was friendly and easy to work with!... I would most definitely recommend them to anyone car shopping!

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review!

  • 1.0 out of 5
    October 4, 2018

    Bought used truck, drove it home 50 miles and terrible noise in front of engine, took it back immediately. Their service department identified timing... chain needs replaced, wouldn’t make good on it. Said 50/50 warranty only, said my 50% would be $1,550 plus tax. Talked to very rude owner and he wouldn’t do anything either. I left and took it to my mechanic that replaced serpentine belt tensioner for $165.00 total. They’re a ripoff dealer. Don’t step foot on their lot.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bob, thanks for the review. Sorry about your experience at our dealership. The 50/50 warranty is pretty standard industry wide on pre-owned vehicles. ...It appears we mis-diagnosed the issue, and for that we apologize.

  • 5.0 out of 5
    September 24, 2018

    I went to The dealership to look at a 2017 Yukon, i walk into the showroom and I’m greeted by Megan Brown. Megan answered all my questions and was quick... to find a vehicle that I was looking for. She was patient & explained The options on the SUV, she was very knowledgeable of all the options. We took a test drive and she wasn’t in a hurry to get back and wanted to make sure I was completely satisfied with the vehicle before buying it. She explained the whole buying process and getting my trade looked at and negotiating a great deal. Megan is a Rockstar in the making, I would highly recommend her to anybody wanting to buy a new or used car,truck or suv. The whole buying process was completely stress-free from the office staff to the sales manager and the finance person and the owner Tony. The detail department did a fantastic job and again Megan help me clean out my old car and get into my new car and set up the on star in the vehicle. I would highly recommend Megan and this dealership for all your vehicle needs.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Matt, thanks for the review! I will pass your kind words on to all you mentioned!

  • 5.0 out of 5
    September 21, 2018

    If you are looking for a dependable car or truck see Tony Martens. He can help you find a nice vehicle for the long run.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ted, thanks for the review!

  • 5.0 out of 5
    September 14, 2018

    I link up with Ms. Jamie to purchase a 2014 used Cadillac Platinum Escalade and ended up buying a 2018 Chevy Silverado Z71 off road truck. The easiest... and best experience I have ever had buying a car. Ms. Jamie was my salesman and she was terrific also Dave in finance was awesome, he got me a great deal. I would recommend anyone looking for a car to go there. They are the so helpful and they were a pleasure to deal with.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review Jeff!

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