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Reviews

Average Ratings

4.8
403 lifetime reviews. Includes reviews of Snell Motors from DealerRater.com
  • A Salesperson's Saleperson - Brian Holmen

    Up front, I want to disclose that my father sold GM products for 40+ years. I have been in sales since 1978 and I am very critical of the sales p...


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    Up front, I want to disclose that my father sold GM products for 40+ years. I have been in sales since 1978 and I am very critical of the sales people I work with. That said, I want to relate our experience from yesterday with Brian and Snell Motors... My wife and I had recently rented a Cadillac ATS Luxury model while on vacation in North Carolina. Both of us were extremely impressed with it. Doing some research on getting home I determined that the Premium model would be a better fit for what we would want. In looking for a Certified low mileage ATS Premium model on the internet - we found one at Snell Motors in Mankato. As this is an hour and a half drive from our home, I called to confirm that the unit was still available. Luck of the draw, Brian Holmen took my call. Over the phone, Brian's demeanor was very positive. He checked to confirm it was still available, which it was, and I told him that we would like to drive over and see it.. Upon our arrival, we met with Brian. The ATS was actually being detailed for our inspection, so we made small talk while waiting. Brian did an excellent job of building rapport and working in a consultative manor. My wife, who is very intolerant of "high pressure" tactics was immediately put at ease. The detail person (I think it was Jacob) brought the car into the showroom and we spent 10 - 15 minutes looking over the car while Brian, Linda and I discussed features and controls of the Premium model. Now time for the test drive. I know the "typical" routine is for the salesmen to ride with the customer. Brian understood that we were serious buyers and knew what we were looking for. He offered to let us take it on an extended drive by ourselves. Major brownie points! Upon return, we let Brian know we were very happy with this car and wanted to own it - if a proper deal could be worked out. Brian got his manager, John Piowlski, to appraise our trade. Our numbers and John's numbers were not the same, but a compromise was reached relatively quickly, and on a friendly basis. It was late on a Saturday afternoon and I would not have had a problem if we had had to make a second trip to finalize the deal. John said that they should be able to get all the approvals and paperwork completed in 45 minutes. And they did. Matt Pierson, the F&I rep, did his job in a concise and professional manner. This was a very pleasant buying experience. I truly feel that when we're in the market for our next new vehicle I can call Brian and probably get it done mostly over the phone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • My Buick
    May 22, 2017

    I bought a great car from great people !!! ...thanks Jonathan and Jim for all your help....you made my choice easy and I will be back !!!


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    I bought a great car from great people !!! ...thanks Jonathan and Jim for all your help....you made my choice easy and I will be back !!!

    Does recommend this dealer

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  • Love my new XT5
    May 16, 2017

    I would recommend Snell and Grant. Researched the vehicle extensively and Grant was able to find the car I wanted with the right options and colo...


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    I would recommend Snell and Grant. Researched the vehicle extensively and Grant was able to find the car I wanted with the right options and color! Thank you!!!

    Does recommend this dealer

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  • Dealer review
    May 12, 2017

    Nick Dunbar is top notch. Very professional, kind and knowledgeable. Made buying a car very easy and fun. Would definitely recommend Nick to all m...


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    Nick Dunbar is top notch. Very professional, kind and knowledgeable. Made buying a car very easy and fun. Would definitely recommend Nick to all my family/friends.

    Does recommend this dealer

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  • Upfront
    May 10, 2017

    He was very upfront and honest about the vehicle. He doesn't deal with the money situation so it was hard to talk pricing but with all that being ...


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    He was very upfront and honest about the vehicle. He doesn't deal with the money situation so it was hard to talk pricing but with all that being said. He was very good and paitent with us! It was past work hours when we finished signing papers and he wasn't rushing us out the door or anything! Thank you for all you did for us! And putting up with a cranky one year old! 🙂

    Does recommend this dealer

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  • Highly recommended
    May 8, 2017

    I would highly recommend snell. They went above and beyond to get us the vehicle we wanted. Grant even brought the vehicle to us which really help...


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    I would highly recommend snell. They went above and beyond to get us the vehicle we wanted. Grant even brought the vehicle to us which really helped with our busy lives.

    Does recommend this dealer

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  • Awesome Experience
    May 5, 2017

    I had a awesome experience with the 3 guys that helped me at Snell. They were able to get me the vehicle I wanted. I'm very happy with their service!


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    I had a awesome experience with the 3 guys that helped me at Snell. They were able to get me the vehicle I wanted. I'm very happy with their service!

    Does recommend this dealer

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  • Service
    May 5, 2017

    The staff at Snell is outstanding, I was able to drop my vehicle off with them and was given an accurate turn around time that was very fast. Reli...


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    The staff at Snell is outstanding, I was able to drop my vehicle off with them and was given an accurate turn around time that was very fast. Reliable team overall

    Does recommend this dealer
    Came in for service or repair

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  • No pressure, great experience."
    May 5, 2017

    I recently purchased a vehical from Drew. He treated me as if I were his only customers. Very accommodating to my requests and allowed me to tak...


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    I recently purchased a vehical from Drew. He treated me as if I were his only customers. Very accommodating to my requests and allowed me to take the time needed in making the right decision.

    Does recommend this dealer

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  • No pressure, great experience.
    May 5, 2017

    We recently purchased a vehicle from Drew, weren't sure what we were look for and he treated us as if we were his only customers. Very accommodati...


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    We recently purchased a vehicle from Drew, weren't sure what we were look for and he treated us as if we were his only customers. Very accommodating to our unique requests and allowed us to take our time in making the decision.

    Does recommend this dealer

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