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Reviews

Average Ratings

5.0
17 lifetime reviews.
  • More than helpful and accommodating!

    I brought my Aztek in for repairs, and was able to prioritize and start tackling my vehicles issues. they were more than helpful with transporting...


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    I brought my Aztek in for repairs, and was able to prioritize and start tackling my vehicles issues. they were more than helpful with transporting my son and I to and from the shop. Hospitality is key here, everyone was amazing! I'll be doing a lot of business here with them and hopefully purchasing a new or used car.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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  • New Name, Same Great Service

    I have bought a few cars from ASA, previously Usem Chevrolet. Always an enjoyable experience buying cars from them. Knowledgeable staff.


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    I have bought a few cars from ASA, previously Usem Chevrolet. Always an enjoyable experience buying cars from them. Knowledgeable staff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Car Repair

    I had a temperature problem with my buick on the day my son was graduating from college (had to be somewhere in a few hours). I had never been to ...


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    I had a temperature problem with my buick on the day my son was graduating from college (had to be somewhere in a few hours). I had never been to Usem before but they were the closest dealership to me. The front desk person worked with me to get my car fixed and ready to go within a hour. This has been the best experience I have ever had at a car dealership ever! They were nice, helpful, accommodating, they even offered a vehicle to drive if mine had to stay overnight. Best experience ever (and I am not an easy to please customer)!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service.

    I recently had an unfortunate experience with my previously owned vehicle so I was browsing and thinking of purchasing a newer vehicle. I went to ...


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    I recently had an unfortunate experience with my previously owned vehicle so I was browsing and thinking of purchasing a newer vehicle. I went to Usem to see what they could offer me. They worked with me to get my monthly payments to a price I could comfortably afford as well as worked with me to purchase my old vehicle for trade in. The dealership I bought my vehicle from previously was no where near as accommodating as Usem & I will be purchasing again in the future from Usem when the time comes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    Loyd & Brian were very easy and fair to deal with. When we were ready to leave we discovered a burned out light bulb. they had the service departm...


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    Loyd & Brian were very easy and fair to deal with. When we were ready to leave we discovered a burned out light bulb. they had the service department replace it & we were on our way in about 30 minutes.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fair and Honest

    Had my best car buying experience thus far. Salesman was honest and made sure he knew where I was coming from before he even talked numbers. Even ...


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    Had my best car buying experience thus far. Salesman was honest and made sure he knew where I was coming from before he even talked numbers. Even bowled a turkey for a chance at extra money. Won the turkey and $90!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ford Escape purchase at Usem Inc. in Austin, MN.

    My experience was very good from the time I was met at the door to closing with the finance manager. The salesmen and sales manager we quick and f...


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    My experience was very good from the time I was met at the door to closing with the finance manager. The salesmen and sales manager we quick and fair in their dealings. I will recommend them to friends, family and others I know that are looking for a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good people, Helpful, no presure, Well recomended.

    i liked coming into the shop. I called ahead about a used car and we got there it was out front ready to look at and test drive. No pressure from ...


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    i liked coming into the shop. I called ahead about a used car and we got there it was out front ready to look at and test drive. No pressure from any of the salesperson or any other person.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2010 SRX

    Chase was a great salesman, very knowledgeable. Micheal explained things and was able to answer all of our questions. Great Team! Well worth the d...


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    Chase was a great salesman, very knowledgeable. Micheal explained things and was able to answer all of our questions. Great Team! Well worth the drive. We love our new vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great sales staff

    Was a great buying experience. Sales person was knowledgable a great to work with

    Dealer Response

    We thank you very much for your kind words!


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    Was a great buying experience. Sales person was knowledgable a great to work with

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We thank you very much for your kind words!


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