Barton Chevrolet Cadillac

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Reviews

Average Ratings

4.9
342 lifetime reviews.
  • Dedicated, skilled, and accommodating team!

    I had a very annoying problem with the electronics that eventually became an obstacle to operating the car, and the folks at Barton Birks kept wor...

    Dealer Response

    Thank you for taking the time to write this review, Nan! We are dedicated to our customers and it is important we do everything in our power to en...


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    I had a very annoying problem with the electronics that eventually became an obstacle to operating the car, and the folks at Barton Birks kept working at a solution until they achieved a complete solution. They could not have been more accommodating and dedicated!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to write this review, Nan! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! We appreciate our staff and we are thrilled that they have taken care of you and accommodated your needs. We will make sure they hear of your kind words. All of us at Barton Birks Chevrolet Cadillac await your return. Please let us know how we may be able to help next! Best regards, Shane Garzione, Asst. Service Manager, sgarzione@bartonbirks.com


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  • Barton Chevy

    Friendly staff on site who are willing to help when necessary. Ross in sales is excellent and the service department goes out of their way to make...

    Dealer Response

    Jessica, thank you for this great review! We can't tell you enough how much we appreciate Ross and our service team. They do a fantastic job and w...


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    Friendly staff on site who are willing to help when necessary. Ross in sales is excellent and the service department goes out of their way to make the process go smoothly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jessica, thank you for this great review! We can't tell you enough how much we appreciate Ross and our service team. They do a fantastic job and we are very happy that they were there to take care of you! Until we have the opportunity to work with you again, drive safe and stay well! Sincerely, Shane Garzione, Asst. Service Manager, sgarzione@bartonbirks.com


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  • Friendly fast service

    We are returning customers and were treated very well. Lori helped us, she was great. Also Angelo and Randy the manager. They followed up with me ...

    Dealer Response

    Thank you for taking the time to write this great review, Jonathan. I am pleased to hear that Angelo, Lori and Randy were able to provide an effic...


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    We are returning customers and were treated very well. Lori helped us, she was great. Also Angelo and Randy the manager. They followed up with me nicely and have provided great service in the past.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this great review, Jonathan. I am pleased to hear that Angelo, Lori and Randy were able to provide an efficient and overall positive experience. Thank you for your loyalty and business. We will be there for you for many years to come. Sincerely, Jason Barton, Sales Manager, jbarton@bartonbirks.com


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  • Clean Facility

    Dennis, Jamal and Don always treat me like family. The service area should be move back to the old building. We were able to see and thank the mec...

    Dealer Response

    Philip, we are pleased to hear that you had an excellent experience with Dennis, Jamal and Don. We consider customers as part of our family, and a...


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    Dennis, Jamal and Don always treat me like family. The service area should be move back to the old building. We were able to see and thank the mechanics face to face.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Philip, we are pleased to hear that you had an excellent experience with Dennis, Jamal and Don. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Thank you for continually choosing Barton Chevrolet Cadillac for your vehicle needs. Have a great day! Sincerely, Jason Barton, Sales Manager, jbarton@bartonbirks.com


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  • Great all around

    The staff is pleasant, always helpful and make it their priority to serve and make your wait there comfortable in all aspects.

    Dealer Response

    Benito, thank you for taking the time to share this great review with us! We strive to provide the highest levels of customer service and we're th...


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    The staff is pleasant, always helpful and make it their priority to serve and make your wait there comfortable in all aspects.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Benito, thank you for taking the time to share this great review with us! We strive to provide the highest levels of customer service and we're thrilled to learn that you had such an excellent experience within our service department. We hope you will return in the near future and we are already looking forward to your next visit! Sincerely, Shane Garzione, Asst. Service Manager, sgarzione@bartonbirks.com


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  • 50,000 mile service

    Great service dept. Dennis always gets me in with a laugh. Service was fine. The detailer for the auto butler looks like the person was not paying...

    Dealer Response

    Thank you for leaving our dealership this great rating. Although we are pleased to have received such a wonderful rating, we hope that you will le...


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    Great service dept. Dennis always gets me in with a laugh. Service was fine. The detailer for the auto butler looks like the person was not paying attention. Looked at possible trade in. Kind of wish I could of got to who I needed at 1st request. Don't understand why I had to repeat my self to everyone just to talk to finance

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for leaving our dealership this great rating. Although we are pleased to have received such a wonderful rating, we hope that you will let us know if there's anything we may be able to do to ensure you received nothing less than 5-star customer service from our entire team here at Barton Chevrolet Cadillac. Thank you again and we hope to hear from you very soon! Sincerely, Shane Garzione, Asst. Service Manager, sgarzione@bartonbirks.com


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  • Great service,clean facilities and friendly people

    From when you drive in and drive out from beginning to end a great experience. Very Knowledgeable and friendly personnel every time.

    Dealer Response

    Hi Frank, thank you for taking the time to share your experience at our service center. I'm glad to hear you found us knowledgeable and friendly. ...


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    From when you drive in and drive out from beginning to end a great experience. Very Knowledgeable and friendly personnel every time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Frank, thank you for taking the time to share your experience at our service center. I'm glad to hear you found us knowledgeable and friendly. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Best Regards, Shane Garzione, Asst. Service Manager, sgarzione@bartonbirks.com


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  • Exceptional Car Buying and Care Experience

    Shane at the service desk takes care of all my car needs. Everything is done efficiently and my SRX continues to run like new.

    Dealer Response

    Thank you for giving us the opportunity to service your SRX, Bogdan! I'm happy to hear about your positive experience with us. We pride ourselves ...


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    Shane at the service desk takes care of all my car needs. Everything is done efficiently and my SRX continues to run like new.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for giving us the opportunity to service your SRX, Bogdan! I'm happy to hear about your positive experience with us. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. I am happy that you were pleased with your service visit. We would love to work with you again in the future. Best Regards, Shane Garzione, Asst. Service Manager, sgarzione@bartonbirks.com


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  • Good service

    Easy to check in and pick up vehicle. Truck was done when I was told it would be. I had just come off a long trip and truck was dirty. Truck was r...

    Dealer Response

    Thank you so much for your awesome review, Ralph! We really appreciate your business and are so happy that our staff could provide great service t...


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    Easy to check in and pick up vehicle. Truck was done when I was told it would be. I had just come off a long trip and truck was dirty. Truck was returned to me washed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your awesome review, Ralph! We really appreciate your business and are so happy that our staff could provide great service to you and your vehicle. We look forward to serving you again! Best Regards, Shane Garzione, Asst. Service Manager, sgarzione@bartonbirks.com


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  • Outstanding

    The sales team was outstanding. Each step of the purchase was done with ease and professionalism. Thank you.

    Dealer Response

    Hi Lisa! Thank you for letting others know about your positive experience at Barton Chevrolet Cadillac. I hope you enjoy your new car and we look ...


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    The sales team was outstanding. Each step of the purchase was done with ease and professionalism. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lisa! Thank you for letting others know about your positive experience at Barton Chevrolet Cadillac. I hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Best Regards, Jason Barton, Sales Manager, jbarton@bartonbirks.com


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