Patriot Chevrolet Buick GMC Cadillac Hours
"Your Buick, Cadillac, Chevrolet, and GMC dealer"
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Great fast service! We went in and Rocky Spicer and Rocky Black was the two employees that helped us. We had a great experience. Was very helpful in... the needs of what kind of vehicle I was looking for. All of the facility was very friendly. I will definitely tell people to come there if they are purchasing a vehicle. Thank you for the service it was excellent!
What a great experience I had with (Chris watts) at Patriot! I flew down from North Idaho and he licked me up at the airport and brought me back to the... dealership. Very professional and easy to talk to through the whole process. I will be back again.
Very good hospitality and customer service. We especially love the room for the kids to play while we wait. They have vending machines available and very... accomodating. We have bought 2 cars from this dealership and had a great experience both times!
Arrived for an oil change, check left rear view mirror because it was slow to retract making a "grinding" noise and sometimes did not retract, and check... for tire rotation. When my GMC was ready, a service center rep (who did not tell me his name...saw it on Invoice) said oil change and multi-point inspection were completed; the mirror was working fine just a little slow but he didn't think I should spend $600 to fix it. The tires were not checked, but he didn't think it was time for rotation. My next visit I will ask for Patrick...who, on a previous visit, treated me respectfully, was concerned regarding my problems, and saved me "hundreds of dollars" on replacement of a running light.
Tyler Billingsley is an absolute gem of a salesman to work with. He listens to the customer's needs and wants and does his hardest to make it happen.
I'll start with the good news, my car is running correctly. The bad news is the mechanic flat out lied to me about what that problem with my car was. My... dad used to be a mechanic so he easily figured out the problem. They are just trying to get as much money as they can from you even if it takes lying.
Very friendly staff!! They are always fast to ask what they can do for me and if I am waiting on my vehicle to be serviced or do I need a ride to work...
From the start, service from Josh was great. Throughout the service, Josh kept me informed on the service of my vehicle. Josh let me know how long it would... be and when to expect the service to be completed. very satisfied with his customer service skills and knowledge of the work that was being performed on my vehicle.
Dealt with Kelly there and very very disappointed in his level of care and customer service. He claims to be the manager so you can’t talk to anyone else.... On Facebook I found a really low priced Porsche Boxster. I then looked up the dealer and found it posted on their website. I called and got Kelly. I wanted to buy the car and Kelly told me it was in service then it was somehow still held up in financing. I had to call multiple times to find out whether or not I could buy it. 8:30 am call, 12:30 call and finally half hour before close. At 12:30 he said same story but would call me back and accept a deposit on the car to hold it. When I talked to Kelly at 7:20, Kelly said he doesn’t know how it got on Facebook because it’s not on the website. Convenient for me at 8:35 am I texted him screenshots of both the facebook and website. He then said well there are no pictures of the car on our website, to which I again said yes there are that’s what I texted you. He cut me off and said “I’m just going to cut you off right here, I’ve got 15 other people interested in this car” and basically said me following up and bothering him made me a lower priority. Kelly is sleazebag car dealer and was horrible to deal with. Cash buyer for a used car, this shouldn’t be complicated. They are posting fake cars to get traffic or just being outright dishonest with first come first serve and not willing to work. Horrible horrible experience.
Made several phone calls to talk to salesman and never replied. When purchased vehicle was promised things from used car trade it in was not done in a... timely manner still waiting for It to be completed 10 days after sale