Reviews

Average Ratings

4.9
392 lifetime reviews. Includes reviews of Acura of Brookfield from DealerRater.com
  • Top notch dealer with excellent customer service

    It is a great pleasure visiting their showroom and having my car serviced by Acura of Brookfield. Everyone treats you as a "special guest", the se...

    Dealer Response

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    It is a great pleasure visiting their showroom and having my car serviced by Acura of Brookfield. Everyone treats you as a "special guest", the service department is clean, well organized, thorough and they get you in and out in a timely fashion. It is wonderful working with a team of QUALIFIED individuals who know their product well. The staff has been working their for years so it is always a familiar face you'll see when visiting. This is my first Acura but I will remain a loyal customer for life due to the tremendous quality of service and care from this dealer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We appreciate your comments, thank you!


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  • First leasing experience
    July 21, 2017

    As usual, my experience with all the staff at this dealership was excellent. All were very friendly. knowlegeable and professional. I have reco...

    Acura of Brookfield

    Thank you for your years of loyal service with Acura of Brookfield. Your review and recommendation is much appreciated. Annie Kawczynski Busines...


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    As usual, my experience with all the staff at this dealership was excellent. All were very friendly. knowlegeable and professional. I have recommended Acura vehicles and this dealership to many friends and contacts. Thank you , Mike and Dave for the attention and concern you paid to my situation.

    Does recommend this dealer
    Acura of Brookfield

    Thank you for your years of loyal service with Acura of Brookfield. Your review and recommendation is much appreciated. Annie Kawczynski Business Development Manager


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  • Top notch experience
    July 21, 2017

    I had only planned to test drive the RDX but ended up taking it home on the same day. I had been dreading the car buying process but my husband an...

    Acura of Brookfield

    Thank you so much for sharing your experience with Acura of Brookfield and Tom. Our goal is 100% customer satisfaction and it sounds like we achie...


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    I had only planned to test drive the RDX but ended up taking it home on the same day. I had been dreading the car buying process but my husband and I had an excellent experience with Tom. He was patient, knowledgeable, and most importantly we never felt pressured throughout the process.

    Does recommend this dealer
    Acura of Brookfield

    Thank you so much for sharing your experience with Acura of Brookfield and Tom. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be ¿¿¿five stars¿¿¿! Annie Kawczynski Business Development Manager


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  • Its all about customer service
    July 13, 2017

    Lets face it- Buying a car is a big event. Its a big purchase and you want every phase to be pleasant so that you walk away feeling happy for yea...

    Acura of Brookfield

    We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and every...


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    Lets face it- Buying a car is a big event. Its a big purchase and you want every phase to be pleasant so that you walk away feeling happy for years to come. That means each aspect of the car buying experience needs to be customer focused. Acura of Brookfield is amazing at this, and I need to point out that the service department at Acura of Brookfield is even more amazing. They take care of everything from the moment you drive up. If you're waiting, the amenities are wonderful. If you need a loaner car, they are happy to give you one, and they clearly explain everything. Acura makes supreme vehicles, but its the service department that has made me a repeat customer. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Acura of Brookfield

    We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. Annie Kawczynski Business Development Manager


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  • First Time Acura Purchase
    July 13, 2017

    This was my first Acura purchase. I purchased an Acura RDX. The whole experience was great. Erika was my sales rep. She focused on what I was look...

    Acura of Brookfield

    Great to hear you had a five star experience! Thank you for your comments and recommendation. Annie Kawczynski Business Development Manager


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    This was my first Acura purchase. I purchased an Acura RDX. The whole experience was great. Erika was my sales rep. She focused on what I was looking for. I never felt pressured. Erika made sure plenty of time for test driving and also that I had all my questions answered. Everyone was friendly and helpful. The finance process with Brian was quick and smooth. Andy went over the tech features of of the RDX and answered all my questions . He also relayed info on the service department. The Bouquet of roses was a nice unexpected touch to this car buying experience. The whole experience was pleasurable. I would highly recommend Brookfield Acura and Erika.

    Does recommend this dealer
    Acura of Brookfield

    Great to hear you had a five star experience! Thank you for your comments and recommendation. Annie Kawczynski Business Development Manager


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  • Very pleased
    July 12, 2017

    I was very impressed with the entire visit. The service writer was friendly, efficient and knowledgeable. He kept me informed throughout the proce...

    Acura of Brookfield

    Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that...


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    I was very impressed with the entire visit. The service writer was friendly, efficient and knowledgeable. He kept me informed throughout the process and when the work took a little longer than planned, he gave me a $25 discount. I also enjoyed the new facilities, the complimentary Starbucks coffee and massage!

    Does recommend this dealer
    Came in for service or repair
    Acura of Brookfield

    Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be ¿¿¿five stars¿¿¿! Annie Kawczynski Business Development Manager


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  • Professional and informative sales person
    July 11, 2017

    The helpful and knowledgeable individual in the dealership help us to guide to make us the proper decision about the product and the financing. Ex...

    Acura of Brookfield

    Thank you for the stars and your recommendation. Annie Kawczynski Business Development Manager Acura of Brookfield


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    The helpful and knowledgeable individual in the dealership help us to guide to make us the proper decision about the product and the financing. Excellent service.

    Does recommend this dealer
    Acura of Brookfield

    Thank you for the stars and your recommendation. Annie Kawczynski Business Development Manager Acura of Brookfield


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  • Best Dealer Service in Milwaukee Area
    July 7, 2017

    The service team at Acura of Brookfield is second to none. They are always accommodating, curteous, professional, and have the customers best int...

    Acura of Brookfield

    Thank you for taking the time to write a review, we appreciate it!


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    The service team at Acura of Brookfield is second to none. They are always accommodating, curteous, professional, and have the customers best interest in mind. Keep up the excellent work everyone!

    Does recommend this dealer
    Came in for service or repair
    Acura of Brookfield

    Thank you for taking the time to write a review, we appreciate it!


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  • Acura of Brookfield is a Great Dealership
    July 7, 2017

    I just recently purchased Acura MDX number 4 from the same sales person. These have been spaced over 16 years. Each purchase experience has bee...

    Acura of Brookfield

    On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that ...


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    I just recently purchased Acura MDX number 4 from the same sales person. These have been spaced over 16 years. Each purchase experience has been great!! The sales people treat the customers like individuals, not just another number. The entire staff make sure that everything goes smoothly. All of my past experience with the Service Department has been similiar, very pleasing!!

    Does recommend this dealer
    Acura of Brookfield

    On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. We will be sharing your feedback amongst our team. Annie Kawczynski Business Development Manager


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  • Acura of Brookfield, an excellent dealership.
    July 3, 2017

    We have been customers of, Acura of Brookfield, from the purchase of our first 2002 RL, 2 TL's, and now a 2017 RDX. We appreciate the excellent s...

    Acura of Brookfield

    Congratulations on your new Acura RDX! Thank you for taking the time to write about your experience. It is wonderful to hear that Stu, Andy, Colin...


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    We have been customers of, Acura of Brookfield, from the purchase of our first 2002 RL, 2 TL's, and now a 2017 RDX. We appreciate the excellent service received from both sales, Stuart / Andy, and service departments, Dan / Colin, excellent people.

    Does recommend this dealer
    Acura of Brookfield

    Congratulations on your new Acura RDX! Thank you for taking the time to write about your experience. It is wonderful to hear that Stu, Andy, Colin and Dan were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Annie Kawczynski Business Development Manager


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