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Used 888-254-2062 Email Dealer
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Reviews

Average Ratings

4.9
Average based on 221 reviews.
  • Top notch dealer with excellent customer service

    It is a great pleasure visiting their showroom and having my car serviced by Acura of Brookfield. Everyone treats you as a "special guest", the se...

    Dealer Response

    We appreciate your comments, thank you!


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    It is a great pleasure visiting their showroom and having my car serviced by Acura of Brookfield. Everyone treats you as a "special guest", the service department is clean, well organized, thorough and they get you in and out in a timely fashion. It is wonderful working with a team of QUALIFIED individuals who know their product well. The staff has been working their for years so it is always a familiar face you'll see when visiting. This is my first Acura but I will remain a loyal customer for life due to the tremendous quality of service and care from this dealer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We appreciate your comments, thank you!


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  • Acura of Brookfield

    I went to look at a really nice 2008 Honda Accord EX-L V6, one owner, low miles. The car was nearly perfect. I dealt with Robert Castelli, who was...

    Dealer Response

    Thank you so much for sharing your experience with Acura of Brookfield and Bob. Our goal is 100% customer satisfaction and it sounds like we achie...


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    I went to look at a really nice 2008 Honda Accord EX-L V6, one owner, low miles. The car was nearly perfect. I dealt with Robert Castelli, who was very helpful with the functions of the car. After a test ride he asked if I wanted to trade my 98 Accord that I drove there. I was not even considering that but after some negotiating we agreed on a price and BINGO....I drove home a beautiful car. The whole experience was great! I have not dealt with many car dealers but this was painless. I got a good deal from a great dealership. I would go back there again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience with Acura of Brookfield and Bob. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be "five stars"! Annie Kawczynski Business Development Manager


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  • Pleasant experience, straightforward transaction

    I have always been an Acura MDX person. Recently purchased 2016 MDX. Worked with Mike B. It was a pleasant experience. The transaction was pretty ...

    Dealer Response

    Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that...


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    I have always been an Acura MDX person. Recently purchased 2016 MDX. Worked with Mike B. It was a pleasant experience. The transaction was pretty straightforward. No hassle, affront with pricing. I will recommend to anyone looking for an Acura.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be "five stars"! Annie Kawczynski Business Development Manager


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  • A dealer you can trust

    Very happy with Acura of Brookfield. They treated us like we were their only Customer. They worked with us on every stage of the buying process an...

    Dealer Response

    Thank you for your recommendation and taking time to complete this review. Annie Kawczynski Business Development Manager


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    Very happy with Acura of Brookfield. They treated us like we were their only Customer. They worked with us on every stage of the buying process and answered all questions. I would recommend this outfit to my friends and family. They were in the middle of a rebuild so the lot and facilities were a little cramped.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your recommendation and taking time to complete this review. Annie Kawczynski Business Development Manager


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  • Used Car Search

    Worked with Jessy L., and she promptly kept me in the loop on the vehicle I was looking for that they had. With my work schedule and the 70 mile ...

    Dealer Response

    Thank you for sharing your experience and for your recommendation. Annie Kawczynski Business Development Manager


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    Worked with Jessy L., and she promptly kept me in the loop on the vehicle I was looking for that they had. With my work schedule and the 70 mile distance to there kept me from getting there in time to see the one I was looking at, and Jessy promptly let me know it was sold. That is pretty thoughtful of her and the dealership to do that. Appeared to be nice to work with, for the several days we were in contact with.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience and for your recommendation. Annie Kawczynski Business Development Manager


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  • Scheduled Oil Change

    Came in for my scheduled oil change and had a minor issue with a tire losing a bit of pressure over time. Diagnosed as a minor leak in the Tire Pr...

    Dealer Response

    It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend to friends and ...


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    Came in for my scheduled oil change and had a minor issue with a tire losing a bit of pressure over time. Diagnosed as a minor leak in the Tire Pressure Monitor, which didn't need to be now, but in the future. No charge for that diagnosis. Everyone I ever deal with, at Acura of Brookfield, are genuinely pleasant and very experienced and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it! Annie Kawczynski Business Development Manager


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  • Great Experience

    We had a great experience with Acura of Brookfield. They made the process quick and easy.

    Dealer Response

    Thank you for taking the time to write your review and for the recommendation. Annie Kawczynski Business Development Manager


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    We had a great experience with Acura of Brookfield. They made the process quick and easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write your review and for the recommendation. Annie Kawczynski Business Development Manager


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  • Couldn't be happier

    The dealership was great, specifically the employee I was fortunate to deal with was named Andy. He couldn't have been nicer or cared more about m...

    Dealer Response

    Congratulations on your new Acura! Thank you for taking the time to write about your experience. It is wonderful to hear that Andy was able to pro...


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    The dealership was great, specifically the employee I was fortunate to deal with was named Andy. He couldn't have been nicer or cared more about making sure I was satisfied and new everything about the vehicle before I made my decision to purchase it. I am very happy,

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Acura! Thank you for taking the time to write about your experience. It is wonderful to hear that Andy was able to provide you with the excellent experience we strive to provide all our customers. Annie Kawczynski Business Development Manager


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  • Service department

    Routine service handled well in the midst of major construction at dealership.

    Dealer Response

    It is nice to hear the construction did not hinder the type of service you anticipate experiencing from our dealership. Thanks for the 5 star revi...


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    Routine service handled well in the midst of major construction at dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is nice to hear the construction did not hinder the type of service you anticipate experiencing from our dealership. Thanks for the 5 star review! Annie Kawczynski Business Development Manager


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  • Used car purchase

    The dealer made things very simple, no hassles, good price. Purchased MDX

    Dealer Response

    It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend to friends and ...


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    The dealer made things very simple, no hassles, good price. Purchased MDX

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it! Annie Kawczynski Business Development Manager


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