Ernie von Schledorn Buick GMC Volkswagen

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Reviews

Average Ratings

4.9
176 lifetime reviews.
  • Great Place to Get a Good Deal, Great People too

    Went to Ernie von Schledorn's GMC/Buick store in Menominee Falls. I had been looking for a late model formerly leased Buick Enclave and found one...

    Dealer Response

    Thank you, Elliot, for leaving us this detailed review! I'll be sure to pass on your feedback to Ayinde- he is one of the best in the business and...


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    Went to Ernie von Schledorn's GMC/Buick store in Menominee Falls. I had been looking for a late model formerly leased Buick Enclave and found one on their web site. I called and talked to Ayinde Garry, a Sales Consultant. He's a wonderful guy with an absolute trustworthy demeanor. When we met Ayinde, it felt like meeting an old friend. He answered our questions, worked with us in negotiating a price we could afford, and spent time making sure the deal worked for us as much as for them. Not had a car buying experience like that in a long time. Can't recommend him enough, and EVS as a dealership. I know that as long as Ayinde is there, I'll be back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Elliot, for leaving us this detailed review! I'll be sure to pass on your feedback to Ayinde- he is one of the best in the business and we are thrilled that you had such a positive experience. We look forward to assisting you again next time. Sincerely, Deanne Emanuele - Customer Relations Manager - demanuele@evsauto.com


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  • clean facility

    Service with a smile - Kristen Montini is the best service consultant I have had an encounter with since I bought my VW this new one and the old o...


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    Service with a smile - Kristen Montini is the best service consultant I have had an encounter with since I bought my VW this new one and the old one - helpful, knowledgeable. Overall the experience was excellent. I have changed my opinion about your dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Trading in a new car

    I went to trade in a 2016 suv for a 2014 due to i could no longer afford payments. My loan company told me its up to the dealership to put me in s...

    Dealer Response

    I'm sorry to hear that you feel that way, Shonnie. I'd like to discuss this further and what we can do to restore your confidence in Ernie von Sch...


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    I went to trade in a 2016 suv for a 2014 due to i could no longer afford payments. My loan company told me its up to the dealership to put me in something cheaper. Evs would not work with me instead they kept trying to put me in a 2017. They don't care about what's affordable for you but how much commission they make off of you. I would NEVER buy another car from this lot a day in my life!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I'm sorry to hear that you feel that way, Shonnie. I'd like to discuss this further and what we can do to restore your confidence in Ernie von Schledorn Buick GMC Volkswagen. Please contact me directly with the information provided below. Sincerely, Deanne Emanuele - Customer Relations Manager - demanuele@evsauto.com


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  • Nice staff

    EVS has a great staff. Things are explained in detail. Everyone is knowledgeable and friendly. It's a nice, clean facility as well.

    Dealer Response

    Thank you for the excellent review, Raymond! I'm glad to know that you appreciate our facilities as well as excellent service. Please feel free to...


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    EVS has a great staff. Things are explained in detail. Everyone is knowledgeable and friendly. It's a nice, clean facility as well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the excellent review, Raymond! I'm glad to know that you appreciate our facilities as well as excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Be well, Deanne Emanuele - Customer Relations Manager - demanuele@evsauto.com


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  • very friendly and clean

    It was a pleasant experience overall and we were able to finalized everything in 3 hours. kyle was very pleasant and helpful.

    Dealer Response

    We appreciate your input and congratulations on your purchase, David! I'm glad you had a pleasant experience with Kyle and appreciate you spreadin...


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    It was a pleasant experience overall and we were able to finalized everything in 3 hours. kyle was very pleasant and helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your input and congratulations on your purchase, David! I'm glad you had a pleasant experience with Kyle and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! Be well, Deanne Emanuele - Customer Relations Manager - demanuele@evsauto.com


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  • Great service and knowledgeable service manager

    Service Manager Kristen is very knowledgeable and accommodating, as always. I wouldn't have bought 5 cars in 5 years if your dealership wasn't an...

    Dealer Response

    Todd, your patronage is very important to us and we are honored to have you as a loyal customer. We really appreciate this feedback and I'll be ce...


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    Service Manager Kristen is very knowledgeable and accommodating, as always. I wouldn't have bought 5 cars in 5 years if your dealership wasn't any good. In addition, I travel 25 miles to EVS when your competitor is only a couple miles away. This should tell you something!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Todd, your patronage is very important to us and we are honored to have you as a loyal customer. We really appreciate this feedback and I'll be certain to share your compliments to Kristin. We look forward to seeing you again at your next purchase. Thanks! Best regards, Deanne Emanuele - Customer Relations Manager - demanuele@evsauto.com


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  • Great Service

    Very nice sales person although I wasn't 100% sold on the car I would definitely go back to find a different car because of her professionalism an...

    Dealer Response

    We appreciate the kind words, Ty. We look forward to seeing you again in the future! Best regards, Deanne Emanuele - Customer Relations Manager -...


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    Very nice sales person although I wasn't 100% sold on the car I would definitely go back to find a different car because of her professionalism and the experience.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We appreciate the kind words, Ty. We look forward to seeing you again in the future! Best regards, Deanne Emanuele - Customer Relations Manager - demanuele@evsauto.com


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  • Great Service

    Kristen at the service desk always makes sure that I have great service. The service team is thorough and clear with communication.

    Dealer Response

    Thank you so much for your review, Nadder! We really appreciate your business and are so happy that Kristen and the team could provide great servi...


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    Kristen at the service desk always makes sure that I have great service. The service team is thorough and clear with communication.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review, Nadder! We really appreciate your business and are so happy that Kristen and the team could provide great service to you and your vehicle. We look forward to serving you again! Warm regards, Deanne Emanuele - Customer Relations Manager - demanuele@evsauto.com


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  • Pretty Good

    Great customer service and clean waiting room with WiFi. The rest of this review is pointless because I have to fill in twenty words. Words that d...

    Dealer Response

    Thank you for the excellent review, Jon! I'm glad to know that you appreciate our facilities as well as excellent service. We really appreciate th...


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    Great customer service and clean waiting room with WiFi. The rest of this review is pointless because I have to fill in twenty words. Words that don't need to be in here. I stated everything in the first sentence. Short and sweet.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review, Jon! I'm glad to know that you appreciate our facilities as well as excellent service. We really appreciate this feedback and thanks for taking the time to write the review. It really matters to our dealership! Kind regards, Deanne Emanuele - Customer Relations Manager - demanuele@evsauto.com


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  • clean waiting room and restrooms

    Friendly greeting. Kept apprised of car status. He let me know what work I needed to have in near future

    Dealer Response

    Thank you for taking the time out of your day to share your great experience with us, Debra. I am delighted to hear you were treated with informat...


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    Friendly greeting. Kept apprised of car status. He let me know what work I needed to have in near future

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your great experience with us, Debra. I am delighted to hear you were treated with informative service on your car. We hope you will give us the opportunity to help you again. Warm regards, Deanne Emanuele - Customer Relations Manager - demanuele@evsauto.com


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