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Reviews

Average Ratings

4.5
45 lifetime reviews.
  • Great place to get a car!

    Hi, I recently purchased a SUV at Image Cars in Fort Wayne. This is a great place to get a car!. - This place is family owned so they make you fee...


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    Hi, I recently purchased a SUV at Image Cars in Fort Wayne. This is a great place to get a car!. - This place is family owned so they make you feel special for choosing their place for business. - Great cars, Everything goes thru CARFAX verification they just don't pick a Car to sell it unless is in good conditions. - Excellent customer service. Ask for Bill he is one of their sell agents, great guy really professional and knowledgeable about the business. - Instant financing. Within 45 minutes they got my credit approved at their office thru one of their local banks. - Great follow up and post purchase customer service. I have received courtesy emails just to make sure that everything is going well. I definitely recommend this place!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Let Down

    I sent an inquiry via Cars.com and never heard back from the dealership. I should never have bothered to even go, but I was really interested in t...


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    I sent an inquiry via Cars.com and never heard back from the dealership. I should never have bothered to even go, but I was really interested in the make/model advertised, so I decided to stop there anyway. I wasted my time. I'd inquired about a beige minivan. When approached by a rep, he stated he wasn't aware of a beige van in the name/model I was seeking, but that there was one in black. So, that was the first sign things wouldn't go well. When we entered the bldg, the Rep asked the manager about the black one and the manager basically smiled and said "Sorry, we sold that one last night." I remarked/clarified that I actually hadn't even come about the black vehicle, but the beige one - and that I'd sent an inquiry via Cars.com that they hadn't responded to. The manager's reaction was "Well, that's because I was selling the other car!" Uh, 1) their dealership had already been open for 3 hours by the time I showed up... you had plenty of time that morning to send me a note that you no longer had the car I asked about. 2) the car advertised on the site was not at the lot and both sales rep AND manager seeemd confused when I asked about it (like it hadn't been there for a long time... or ever). 3) I was VERY specific about my price range and upon informing me they didn't have the car I asked about immediately started showing me vehicles that cost twice as much. I thanked them and walked out. I felt my time was totally wasted, which is a shame because I've only ever heard great things about their particular Ma & Pa dealer and had been hoping to support a local business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Grateful customer

    Straight to the point, I love my new (used) Subaru that I purchased today from Image Cars Inc. in Forte Wayne, IN. I received an amazing deal, hig...


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    Straight to the point, I love my new (used) Subaru that I purchased today from Image Cars Inc. in Forte Wayne, IN. I received an amazing deal, high quality service and well response in communication since my first contact over the phone. I traveled from California to visit family in Indiana and was super set on finding the exact car I wanted here with the right quality. After having a rough first day with one pushy salesman and disappointing models, I was slightly discouraged. I called Image Cars before close to be sure a specific model i'd seen in an online ad was still around and received quick response that it was. Woke up early to check it out and within a couple hours ended up walking away incredibly happy that, not only did I happen to get a great deal on the year of the car I wanted, the quality of assistance I received from Amar, Chip and the rest of the gang was quite impressive. Amar was extremely personable. I did not feel pressured to make a purchase and was thrilled with how well the vehicle had been maintained and kept at the shop. Full Carfax was also given as well as a 30 day warranty. Amar conducts business in a laid back, honest, manner. He even allowed us to pay partly in cash without a worry. I trust that I made the right decision and that if anything were to go wrong, I would be given assistance in making it right, even from half way across the county. Its easy to be discouraged by cars salesmen, especially when you never know if what they're saying is true. I felt from the get go that Image Cars Inc. might a good place to be looking for a used vehicle, despite its small size, and especially after meeting their mechanics and other associates I'm glad I trusted my gut. I think any business that small that's been around for at least 20 years deems worthy. I checked out a lot of reviews on this place before writing mine and it almost seems like most of the negative ones are personal attacks toward one specific person, I could be wrong but its something to note. One also person complains of a lot of the reviews sounding like they're from a salesperson themselves and using similar wording as others. I would disagree. I read most if not all of the reviews on here and Google. They're not so many with similar wording, actually at all, but most of them are similar in the fact that they're positive reviews and happy customers! I highly recommend Image Cars Inc!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • review

    great place to buy good price and great to dill with


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    great place to buy good price and great to dill with

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best deal I could find

    The guys at Image Cars were very helpful and I got an insane deal on a 2011 Toyota Prius. I would definitely recommend this dealership to a friend...


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    The guys at Image Cars were very helpful and I got an insane deal on a 2011 Toyota Prius. I would definitely recommend this dealership to a friend. They stayed late on a snowy Saturday to finish my purchase. They need more lot space (there's nowhere to park) and their office was under construction or it would be all 5 stars.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Simple, Fast Transaction

    My boyfriend and I recently purchased two vehicles from Image Cars, Inc. We both felt like our business was appreciated and that we were listened ...


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    My boyfriend and I recently purchased two vehicles from Image Cars, Inc. We both felt like our business was appreciated and that we were listened to, not pressured to buy something that didn't meet our needs. It was easy to discuss terms and come to an agreement. I felt comfortable with this dealer. I certainly plan to keep my car for awhile, but next time I am car-shopping, I will definitely visit Image Cars first.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • They Changed my mind about Car Shopping

    I hate car shopping because of the hassle and nagging of car salesmen. Image Cars did not pressure me and answered all questions honestly. The ma...


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    I hate car shopping because of the hassle and nagging of car salesmen. Image Cars did not pressure me and answered all questions honestly. The maintenance department is awesome and know exactly what they are doing. Everything went smooth, even the financing which I was worried about with great rates. They know what people want and strive to have on their lot.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Nice place

    This a really Good place to shop for your cars, and people are very friendly here. You can find nice deal here.


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    This a really Good place to shop for your cars, and people are very friendly here. You can find nice deal here.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Camry Le

    Great Service and very nice people. They have great cars for sale. Hopefully I'll purchase another car from them again within the years.


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    Great Service and very nice people. They have great cars for sale. Hopefully I'll purchase another car from them again within the years.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    We purchased a 2012 Mazda 3 from Chip at Image. It took a road trip to get there so contacted them in advance and they held the vehicle for us. Pr...


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    We purchased a 2012 Mazda 3 from Chip at Image. It took a road trip to get there so contacted them in advance and they held the vehicle for us. Price was very good. Customer service was excellent. The vehicle was new on their lot and required inspection and touch up body work. This prevented us from going up for it on the day we planned but rather than waiting until we got there Chip called in advance to let us know the car wasn't ready. Not a huge deal but I'm not sure every dealer would pay attention to this and it was appreciated. Would definitely recommend to others

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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