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Reviews

3.3
84 lifetime reviews.
  • Best Car Dealer In Oconomowoc!!!!!

    Jack Safro is an AMAZING dealer. I am so glad that I found this dealer on cars.com. It has amazing customer service. The guys are so nice and pati...

    Dealer Response

    Thank you for your repeat business, we are glad to hear that we continue to provide not only yourself, but many others with excellent service, tha...


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    Jack Safro is an AMAZING dealer. I am so glad that I found this dealer on cars.com. It has amazing customer service. The guys are so nice and patient when you are asking questions. I was so glad that they didn't just completely ignore me like people from some of the other dealers. Another reason I'm glad that I found this dealer on cars.com is the buying process was SO SIMPLE. Once we said we wanted to buy it, they practically had the paper work all made up for me! All I had to do is sign the paper and BOOM, the car was mine! After I bought my Edge in October 2012, I returned for my 2nd purchase of a Fusion in October 2013. I am really happy that I found Al Butine (sp?) and he treated us well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your repeat business, we are glad to hear that we continue to provide not only yourself, but many others with excellent service, thank you!


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  • WORST EXPERIENCE!

    Salesman (Steve L) didn't know anything about the Ford Edge we bought, telling us foot operated lift gate didn;t work with tow package, gas fill f...


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    Salesman (Steve L) didn't know anything about the Ford Edge we bought, telling us foot operated lift gate didn;t work with tow package, gas fill funnel located in trunk was actually for doing oil change, etc. And we were told dealer would match our credit union loan rate, which did not happen! And, we were forced to repeatedly decline dealer added paint sealing, extended warranty, etc. Avoid this dealer!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Thanks to Rob today

    I thought my 2013 ford focus was sluggish when leaving a red light, no one else thought so, so I called and Rob told me to bring it there and he w...


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    I thought my 2013 ford focus was sluggish when leaving a red light, no one else thought so, so I called and Rob told me to bring it there and he would take a ride with me, which he did & assured me the car was fine, even gave me a coupon for a car wash. Thank you so much for that piece of mind. Great customer service from this manager!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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