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Reviews

Average Ratings

3.3
84 lifetime reviews.
  • Best Car Dealer In Oconomowoc!!!!!

    Jack Safro is an AMAZING dealer. I am so glad that I found this dealer on cars.com. It has amazing customer service. The guys are so nice and pati...

    Dealer Response

    Thank you for your repeat business, we are glad to hear that we continue to provide not only yourself, but many others with excellent service, tha...


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    Jack Safro is an AMAZING dealer. I am so glad that I found this dealer on cars.com. It has amazing customer service. The guys are so nice and patient when you are asking questions. I was so glad that they didn't just completely ignore me like people from some of the other dealers. Another reason I'm glad that I found this dealer on cars.com is the buying process was SO SIMPLE. Once we said we wanted to buy it, they practically had the paper work all made up for me! All I had to do is sign the paper and BOOM, the car was mine! After I bought my Edge in October 2012, I returned for my 2nd purchase of a Fusion in October 2013. I am really happy that I found Al Butine (sp?) and he treated us well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your repeat business, we are glad to hear that we continue to provide not only yourself, but many others with excellent service, thank you!


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  • WORST EXPERIENCE!

    Salesman (Steve L) didn't know anything about the Ford Edge we bought, telling us foot operated lift gate didn;t work with tow package, gas fill f...


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    Salesman (Steve L) didn't know anything about the Ford Edge we bought, telling us foot operated lift gate didn;t work with tow package, gas fill funnel located in trunk was actually for doing oil change, etc. And we were told dealer would match our credit union loan rate, which did not happen! And, we were forced to repeatedly decline dealer added paint sealing, extended warranty, etc. Avoid this dealer!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Thanks to Rob today

    I thought my 2013 ford focus was sluggish when leaving a red light, no one else thought so, so I called and Rob told me to bring it there and he w...


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    I thought my 2013 ford focus was sluggish when leaving a red light, no one else thought so, so I called and Rob told me to bring it there and he would take a ride with me, which he did & assured me the car was fine, even gave me a coupon for a car wash. Thank you so much for that piece of mind. Great customer service from this manager!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Place

    Jack Safro has some great people to work with! They all make sure that you get the best deal and make sure you are satisfied the whole time! I wil...


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    Jack Safro has some great people to work with! They all make sure that you get the best deal and make sure you are satisfied the whole time! I will definitely be back again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great service

    We purchased a used F150 on New Years Eve., and we received the best service from Chad Braeger. He did everything he could to give us the best dea...

    Dealer Response

    Thank you for choosing Safro, we are glad Chad was able to provide you with excellent service. We look forward to seeing you back!


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    We purchased a used F150 on New Years Eve., and we received the best service from Chad Braeger. He did everything he could to give us the best deal. It's nice to see an honest dealership, I will definetly be back.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Safro, we are glad Chad was able to provide you with excellent service. We look forward to seeing you back!


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  • Pushy salesman

    The salesman we had in September of 2014 was so pushy he called,emailed or texted me everyday at least twice a day for four days until I told him ...

    Dealer Response

    L.P. My name is Brad Knight and I am one of the Managers at the store. I would like for you to please contact me so I can resolve this issue for ...


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    The salesman we had in September of 2014 was so pushy he called,emailed or texted me everyday at least twice a day for four days until I told him we didn't want to deal with him.Then I got 2 nasty texts pretty much telling me off.Will never recommend this dealership again.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    L.P. My name is Brad Knight and I am one of the Managers at the store. I would like for you to please contact me so I can resolve this issue for you and make sure this doesn't happen again. If you could contact me at 262-567-5574 or email me at bknight@safroford.com. I apologize for your bad experience, it is never our intention for this to happen. We try to retain a 4.8+ rating and we have been very successful at that. I will do anything I can to make you feel better about Jack Safro Ford and hopefully regaining your confidence in our organization. Thank you for your review on this site. We do appreciate all comments, as it is the only way we can serve our community better. Many Thanks, Brad Knight Sales Manager Jack Safro Ford 262-567-5574 bknight@safroford.com


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  • Ed P was great!

    Jack Safro Ford is great to work with. Ed P. made the process easy and enjoyable.

    Dealer Response

    Thank you for choosing Safro, we as a dealer group and Ed are very appreciative of your business. We look forward to seeing you in for service and...


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    Jack Safro Ford is great to work with. Ed P. made the process easy and enjoyable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Safro, we as a dealer group and Ed are very appreciative of your business. We look forward to seeing you in for service and hopefully you can refer some family and friends to Ed P.


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  • Completely Satisfied!

    I am thrilled with the service and follow up I received! Due to this experience, I am likely to purchase a Ford vehicle in the future!

    Dealer Response

    We hope you are enjoying your Ford, thank you for your business. We will continue to provide excellent service throughout the dealership.


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    I am thrilled with the service and follow up I received! Due to this experience, I am likely to purchase a Ford vehicle in the future!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We hope you are enjoying your Ford, thank you for your business. We will continue to provide excellent service throughout the dealership.


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  • MY new truck from county ford moters in Graham

    We got a Ford F-150 truck from County Ford in Graham, N.C. and we love it. They were so courteous to us treating us as if we were the only custome...


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    We got a Ford F-150 truck from County Ford in Graham, N.C. and we love it. They were so courteous to us treating us as if we were the only customer they had. Daniel was super with us. He was a Fantastic salesman. He knew exactly which truck I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jack Safro of Oconomowoc is #1 in my book

    After having purchased previous Ford vehicles from several different Ford dealers, I went to Jack Safro Ford in Oconomowoc, WI. I made three visit...

    Dealer Response

    Thank you Dick for your purchase, we do appreciate it very much! We are glad you purchased from us, having purchased from other Ford dealers in th...


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    After having purchased previous Ford vehicles from several different Ford dealers, I went to Jack Safro Ford in Oconomowoc, WI. I made three visits to the showroom looking to replace an Expedition vehicle. All three meetings were amicable and I always felt that they were truly trying to satisfy my needs. I left the dealership feeling disappointed when we couldn't come to agreement on the price. They had searched diligently to find me the vehicle with all the features i desired, but it was just beyond my budget. Two days later they called and said lets finalize the deal at your budgeted price. I was truly impressed. I went back within a week to have DVD headrests installed and even though the price I had been quoted changed, I got them for what I had originally been told. After a review of the notes from previous meetings they realized they had quoted me their cost and not the retail price. I respected them for honoring their mistake. I will not hesitate to service my vehicle with them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Dick for your purchase, we do appreciate it very much! We are glad you purchased from us, having purchased from other Ford dealers in the past. Welcome to the Safro family!


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