Fairbanks Nissan

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    January 25, 2020

    Thieves! We made a deal on a new Car. We went back with cash in hand and were told the price was now 3500.00 more. Take it or leave it. We picked up our... money and left. I bought the car at another dealer with many More options for the same price. Never buy a car from them.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    July 3, 2019

    Curtis was great to work with, very personable. He went above and beyond to help us with our purchase. When there was a delay with MY bank processing the... loan he let us take the new vehicle home and he just texted when the paperwork was ready for us to come back and sign.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • November 1, 2017

    This was my first visit to Nissan ever since moving to Fairbanks in’92. The staff salespeople, service department and receptionist are extremely efficient... and courteous. I purchased a used suzuki from an individual in Fairbanks so my daughter can have a vehicle for her use in Anchorage. Although I didn’t puchase the vehicle from their dealership, the only thing they wanted to know was “How may we help you”. I wanted them to do a complete inspection of the vehicle. From the time I entered their facility and the time I left was one hour and thirty five minutes. This was without an appointment. The only thing they found was to replace the air filter, which I approved. I would highly recommend Nissan for their high quality of service to anyone. Ford and Chevrolet cannot even come close to Nissan’s quality of service. Yes I have dealt with Ford and Chevy in the attempt to buy “American”, and have done so, but to be truthful their “Quality Of Service” leaves a lot to be desired

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 20, 2018

    From beginning to end best car buying experience I have ever had. Honest friendly and no run around! As soon as I walk in the door I felt comfortable and... not pushed into something I didn't want.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 3, 2018

    I’ve multiple issues with my 07 Jeep Compass and it finally bit the dust. Marie as a sales person and Brian as a service advisor for my Jeep were great... to work with and not pushy about anything.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 14, 2015

    1. Knowledge of their stock 2. Non pushy salesmen 3. Clean and positive atmosphere 4. Fantastic customer service 5. Speed of transaction I have bought... 3 vehicles now. 2 from Eric Kim and one from John "Happy" Miller. They are the reason I come back to Stanley Nissan. They know their stock and aren't pushy. Happy even had my car delivered to my work so I didn't have to take time off to get it. When it comes time to buy another new vehicle down the road... I will defenately ask for them by name again!!! Thanks for another awesome experiance.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 13, 2015

    Car was in on time, service was completed and I was on my way. Nice waiting room with coffee, TV and restrooms.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 9, 2015

    THINGS WERE , CORRECTED, EXCELLENT SERVICES , REVIEWED AND RENDERED, PROBLEMS SOLVED, AND FIXED. I ALSO WOULD LIKE TO THANK LISA IN SERVICE FOR FOLLOWING... THRU ON TAKING CARE OF MY NISSAN TRUCK

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 3, 2015

    Knowledgeable friendly staff who bend over backwards to make buying a vehicle a pleasant experience. This is my 2nd new vehicle purchase at Stanley Nissan... and I wouldn't go anywhere else.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 5, 2015

    Concerned and friendly Nissan staff assisted me by delivering an air tank and filling up my low tire so I could make it to my service and oil change... on time. Thank you!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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