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Reviews

Average Ratings

4.5
319 lifetime reviews.
  • Great Service!!

    I recently had body work done on my car. Bruce was great with getting everything sent over right away and assisting me. The next day my vehicle we...

    Dealer Response

    Thank you for taking the time to review Van Horn Chevrolet. We are so glad to hear that Bruce, Angie, and the rest of the Bodyshop team were able ...


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    I recently had body work done on my car. Bruce was great with getting everything sent over right away and assisting me. The next day my vehicle went in. Angie was very quick with getting me a loaner and was very helpful and kind. Two days later the vehicle is done and ready to be picked up. AWESOME!!! Thanks so much to all who worked on my car. GREAT people to work with and awesome customer service. I will definitely recommend others to Van Horn Collision Center!! Thanks again everyone!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to review Van Horn Chevrolet. We are so glad to hear that Bruce, Angie, and the rest of the Bodyshop team were able to help you and that you had a great experience. We will be sure to share these kind words with them. Please feel free to contact us at 800-236-1415 if you have any further questions. Thanks again!


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  • Great Service

    We worked with Jafar and Christian when buying our GMC Acaida. He was very knowledgeable about the vehicle and helped us get a good deal. This is ...

    Dealer Response

    Thank you for taking a moment to leave feedback for Jafar and Christian! We appreciate your loyalty in coming back for a second purchase. Congratu...


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    We worked with Jafar and Christian when buying our GMC Acaida. He was very knowledgeable about the vehicle and helped us get a good deal. This is the second car we bought from this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking a moment to leave feedback for Jafar and Christian! We appreciate your loyalty in coming back for a second purchase. Congratulations on your Acadia! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Satisfaction

    I was looking for a used crew cab pickup. Jafar helped me and took care of all the details. They all were very helpful and knowledgeable. Kevin fo...

    Dealer Response

    TimB- Thank you for taking a moment to leave feedback for Jafar & Kevin! I'm glad to hear what a great experience you had purchasing your new vehi...


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    I was looking for a used crew cab pickup. Jafar helped me and took care of all the details. They all were very helpful and knowledgeable. Kevin found financing for me that made my payments much more affordable than I could've imagined! The service was awesome!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    TimB- Thank you for taking a moment to leave feedback for Jafar & Kevin! I'm glad to hear what a great experience you had purchasing your new vehicle. We appreciate the opportunity to earn your business and look forward to working with you again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Great customer service

    Great service! My husband and I drove over 5 hours recently to come look at a 2016 GMC Sierra. We were not disappointed. We had a few requests tha...

    Dealer Response

    Amanda - Thank you for taking a moment to leave feedback for our team! We appreciate you making the 5 hour journey so that we could have the oppor...


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    Great service! My husband and I drove over 5 hours recently to come look at a 2016 GMC Sierra. We were not disappointed. We had a few requests that they were able to accommodate and work in the deal with us. They were respectful of our time and the process went very smoothly and quickly. We were very pleased with the customer service we received from everyone that helped us especially Christian. Thanks so much we love our new truck!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Amanda - Thank you for taking a moment to leave feedback for our team! We appreciate you making the 5 hour journey so that we could have the opportunity to earn your business. We will be sure to pass your kind words on to Christian! Please let him know if you have any questions about your new vehicle. Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Completely unhelpful

    The customer service makes me regret ever having puchased a vehicle from VanHorn in Plymouth. Wisconsin.

    Dealer Response

    Matthew - Thank you for sharing this information and we apologize for things that got in the way of you having a better experience. The last thin...


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    The customer service makes me regret ever having puchased a vehicle from VanHorn in Plymouth. Wisconsin.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matthew - Thank you for sharing this information and we apologize for things that got in the way of you having a better experience. The last thing we want is for you to walk away from our dealership with negative feelings about your experience. Our management team invites you to contact them at (920)893-6361 with any questions or concerns. Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Good people - friendly and professional

    I found a great deal and drove over a half hour to check it out. I did a lot of research on the car, so I knew what I was going to get. However, I...

    Dealer Response

    Johnny - Thank you for making the drive to our showroom so that we could have the opportunity to earn your business! We appreciate your feedback a...


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    I found a great deal and drove over a half hour to check it out. I did a lot of research on the car, so I knew what I was going to get. However, I was not familiar with the dealership so was not holding my breath. I was very pleased with the staff. Good people and very professional.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Johnny - Thank you for making the drive to our showroom so that we could have the opportunity to earn your business! We appreciate your feedback and hope you'll come back and see us again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Awesome

    Kellyn, Justin, and Jerry were excellent to work with and extremely friendly. That truly made vehicle buying a great experience.

    Dealer Response

    Joel - Thank you for taking a moment to leave feedback for Kellyn, Justin and Jerry! We're so glad to hear what an excellent experience you had a...


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    Kellyn, Justin, and Jerry were excellent to work with and extremely friendly. That truly made vehicle buying a great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joel - Thank you for taking a moment to leave feedback for Kellyn, Justin and Jerry! We're so glad to hear what an excellent experience you had and look forward to seeing you again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Van Horn Chevrolet - Excellent

    Kellyn, Justin, and Jerry were excellent to work with and extremely friendly. They truly made vehicle buying a great experience.

    Dealer Response

    Joel - Thank you for taking a moment to leave feedback for Kellyn, Justin and Jerry! We're so glad to hear what an excellent experience you had an...


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    Kellyn, Justin, and Jerry were excellent to work with and extremely friendly. They truly made vehicle buying a great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joel - Thank you for taking a moment to leave feedback for Kellyn, Justin and Jerry! We're so glad to hear what an excellent experience you had and look forward to seeing you again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • Excellent follow up!

    Jafar was great in texting photos of used cars so I didn't have to make a trip. He also followed up weeks later when another vehicle came in that ...

    Dealer Response

    Rich - Thank you for taking a moment to leave feedback for Jafar! I'm so glad to hear how smoothly communications went for you. Please let Jafar k...


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    Jafar was great in texting photos of used cars so I didn't have to make a trip. He also followed up weeks later when another vehicle came in that he knew fit my wish list. His help and service was top notch. Rich

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rich - Thank you for taking a moment to leave feedback for Jafar! I'm so glad to hear how smoothly communications went for you. Please let Jafar know how he can assist you again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive


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  • SUV purchase

    Grear place to buy a vehicle, Christian was my car salesman, very nice and helpful. Everyone was helpful to me and made the car buying process fas...

    Dealer Response

    Aleshia - Thank you for taking a moment to leave feedback for our team. Please let Christian know if you have any questions about your new vehicle...


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    Grear place to buy a vehicle, Christian was my car salesman, very nice and helpful. Everyone was helpful to me and made the car buying process fast! I was in and out in 4 hours!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Aleshia - Thank you for taking a moment to leave feedback for our team. Please let Christian know if you have any questions about your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive


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