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4 lifetime reviews.

  • 5.0 out of 5
    Awesome dealership!
    October 15, 2014

    Family oriented dealership that makes you feel like you are part of the group! It's what makes us go back. Purchased a vehicle at a great price and ho...pe to buy more in the future! Why go any place else? Dick wright ford takes care of their customers.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    No Response!
    January 28, 2014

    I contacted this dealership via cars.com to inquire about a listed vehicle. I received a confirmation email from cars.com that my request was forwarde...d to the dealer but never received any communication from this dealer. I can't imagine they sell many vehicles with customer service like this.

    1.0 out of 5
    Customer Service
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    My sincere apologies for you not getting the desired response from us. I have personally checked on this case. I have not seen any response from a c...ars with the location of Essex, Vermont. I am not sure where your case is as all of our request have been followed up with. With in 24 hours. If for some reason your case was not I am going to spend some time seeking what went wrong. Again we at Dick Wright Ford strive to insure every customer is taken care of. We would like to make this right. Please feel free to email us or contact us for a resolution that we hope you are satisfied with Kind Regards, Megan Vaillancourt Jason Vaillancourt 888-703-8035


  • 5.0 out of 5
    Number One In Custome Service
    December 14, 2012

    I went to 6 other dealerships. As soon as I walked in Dick Wrights I new it was different. I walked out saving over a 1000.00 compared to other de...alerships. Won't ever go any where else. There mission was to give me a vehicle I loved at a price I would love. And they did that!!! New Dick Wright Ford Fan!! Joe

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Dick Wright Ford
5204 Main St Franklin, VT 05457
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