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Mike Shaw Buick GMC

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Mike Shaw Buick GMC Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2015

Mike Shaw Buick GMC is your premier Colorado Springs Buick GMC dealer! In addition to offering an extensive line-up of Buick and GMCs, we also have the best selection of used cars, trucks and SUVs in the Colorado Springs area. In addition, we offer competitive pricing and a friendly dealership atmosphere.

...



Need service? Mike Shaw Buick GMC service all models especially vehicles in the GM lineup. That includes GMC, Buick, Chevrolet and the recently retired Pontiac. At Mike Shaw Buick GMC, you'll feel like one of the family. Stop by and see us at 1313 Motor City Drive in Colorado Springs, or visit us online at www.mikeshawbuickgmc.com.

"Mike Shaw Buick GMC - Your Colorado Springs GMC and Buick Dealer - Used Cars, Trucks and SUVs"

Service

Tire Rotation

$14.95 and up*

Oil, Filter Change

$16.95 and up*

Car Wash

Complimentary

Wheel Alignment (4WD)

$79.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
555 lifetime reviews. Includes reviews of Mike Shaw Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 20, 2018

    This was my first time buying a car from a dealership. They had the perfect car within my price range. It was listed for $13995, I gave them $4500 down.... Spent hours, an entire day there working with Dutch the finance guy to get my car. By the end of the day I was handed the keys to the car without any paperwork (told you first time buying a car, didn't know I was supposed to get documents). I work out of state, Dutch sent documents for me to sign thru fedex. I read thru them & didn't agree to the numbers they had listed. Dutch stated to sign them & he would send me updated ones with the correct numbers that I corrected on the forms. 3 weeks into owning the car it breaks down, its a manual & when you shift into 1st gear you are in 3rd gear; 2nd gear is 4th gear. No other gears available. Shop says they call the warranty I purchased & warranty company says they haven't been paid so they won't cover the work. I've contacted my local county dmv for registration they have no payment yet either. Fast forward, its now September, car is still in the shop not repaired; county still has no payment; I still do not have paperwork & the company that got my loan (credit acceptance) is stating my loan is for almost $22k. How is that possible???? Dutch will not respond to my text or calls. I've left messages. As far as I can the vehicle is a loss & I keep paying my monthly payment of $375 so my way of building credit isn't completely ruined & I continue to fight for documents, warranty to be paid & cover the repairs, & would love to register it so I can drive it once fixed. I was taken advantage of, my credit report was pulled 46 times in 3 months, even after a loan was found & I'm paying on vehicle that I don't have. I was robbed on the cost & the dealership has yet to do anything to correct it. It looks like I'll be seeking legal counseling soon.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
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    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nadia Al-thonayan

    Online Sales Coordinator

    NOT RATED

  • 5.0 out of 5
    September 9, 2018

    We worked with Lete and Adam during our GMC truck purchase. They were extremely helpful and knowledgeable. They did not "sales" pressure us... at all, no haggling back and forth, and said several times, no pressure, take your time to decide, it's a big purchase. Great truck buying experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 6, 2017

    I don't think I could be happier with the entire process. Harlon reached out to me on my request and was professional, friendly and had upfront honesty.... Randy the manager met my pricing request and was flexible even though I lived over an hour away. Tyler was my salesman and he truly had my best interest in mind. He kept me informed and attended to every need and request. Finally Mike in financing was very transparent and made things work. I came in guarded as you might coming in to play the game of buying a vehicle and the ensured every barrier was easily stepped over. Love my truck and look forward to dealing with them in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mario, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms o...f service excellence. Its quite an accomplishment to hear that Harlon, Randy, Tyler and Mike provided you with honest, friendly, and professional! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best regards, Mike Shaw Buick GMC Team

  • 1.0 out of 5
    August 1, 2018

    So I rarely write these reviews, I feel people don't read them, but yet here I am. Now my review is from a past purchase, that I co-signed with my Husband... for and unfortunately for me (and him, but he tried to get it fixed when it first happened and ZERO luck{and they still try to contact him about buying/selling!!!}) So we purchased our car, a relatively cheap car due to our situation, and told them what payments we needed and what we were looking at (car listed online at I believe $11,999 (under 12K). So we came in to look. Seemed nice enough, wasn't planning that day as it was late ( we didn't leave till around 10:00pm), but we did cause "such a great deal". So we traded my husbands PAID off car, which they offered us $6500 for, leaving 5500 "owed". Well they knew we needed a payment around 200, and showed us one at 220 a month so we decided to go with it. Again, it was late, and we have 4 kids with us, so trying to get some stuff done... Well, the car we looked at, they told us some great things, HAND-Free talking, recent oil change and tire change, new breaks...all great features. They DID"NT tell us it had remote start, we found out later they didn't know, and also told us it was a 4-cylinder (which we found on spot it was a v-6) and remote start that night. Well lets hit these issues 1st. The hands-free feature he said they did not allow us to set up during test drive, so didn't try. However when we got home, he tried, only to find out it DID"NT actually have hands-free (Dodge put the option in their cars but not the equipment for some models, $350 on average to get it put in, which he needed for work and was why we liked the car). So ok, that was 1st issue, 2nd was the following day, his change oil light came on, so took it to get look at. Needed an oil change. ok..so 3rd..less than 5000 miles after driving, noticed a lot of break dust and some squeaking, so took to get check.. GUESS WHAT IT NEEDED??? Well he tried a few times to contact the sales guy, never got a return call, even went into dealership, and kept getting run around. SO another huge issue...which I know, we should have checked what we signed and read it better, but was tired, exhausted, kids frustrated, and trusted the guy we talked to (our mistake). We somehow finance $12,243.65....Tried so many times to get any of these things looked at our fixed, but never got the help...he ended up leaving town for a few months and came back, tried again and unfortunately we had to "bite the bullet" so to speak on it. At one point the did offer a "free oil change for this".... I will never recommend or go back here, EVER. So disappointed to be the "sucker" for a dealership we trusted cause of previous reviews. just disappointed to know they took advantage of us being to trusting. Lesson learned on our part about doing business in general, but never will we go back or recommend this dealership cause of OUR experience, regardless of the good ones...the bad is the bad..

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2018

    It's refreshing to go to a service department and deal with top notch service advisors and staff. Every time I have had my vehicles worked on I have... a piece of mind that the work being done is of the highest standard . 5 stars!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please f...eel free to call or stop by if there is anything else we can do to help you. Best, Joe Fricano, Fixed Operations Manager

  • 5.0 out of 5
    May 29, 2018

    The sales person, Tyler Smreker, was very knowledgeable, upfront and honest with me. He did not push me into buying anything....he gave me all the information/options... I needed to make a good decision. The finance person, Darek Harris, also went above and beyond helping me. Not only did he explain all my options and what all I was signing, but he helped me get the paperwork ready that I will need to get my refund for GAP and extended warranty from my traded-in vehicle. I've even been back a couple of times since my purchase and all the emplyees that were there, were very helpful in answering all my questions. I would highly recommend them to all.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tyler Smreker

    Sales Professional

    (5.0) 9 reviews

  • 1.0 out of 5
    March 20, 2018

    At first when going into the dealership they were very polite tried to make a deal happen I took the truck back because check engine light came on they... wanted me to pay for the parts to fix the vehicle before I took delivery of the vehicle and then became very rude and disrespectful to me and my girlfriend I asked for a refund of my down payment and I am still waiting for that refund 5 days later and I would not recommend this company to anyone

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Rj - That is not the kind of experience we seek to provide. Please call me when you can so we can address this together. Sincerely, Mike FitzPatrick ...GM of Mike Shaw Buick GMC 719-866-1101

  • 5.0 out of 5
    March 13, 2018

    I called them about my 3rd party approval loan but they told me that they can beat that offer or even better help me out to get a better deal so I went... and was greeted by Andrew Biegalski and I told him exactly what I want to happen which is 0 down with about 250-300 monthly payment with my not so perfect credit and he responded "I can help you with that" so I test drive the car that I like came back and he hop on the paper works and sure enough few minutes later he told me that I got the deal that I wanted and after that Darek ( Dutch ) made sure I have the best warranty I could have on my Jeep. I was amazed how easy that was I literally went to Mike Shaw Dealership and about an hour later I'm driving my new car without spending a dime. Most smooth transaction I ever had in car buying and I'm glad I gave them a chance to help me out.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Andrew Biegalski

    Sales Professional

    (5.0) 7 reviews

  • 5.0 out of 5
    March 3, 2018

    I???m so happy with my new car and so great full Andrew worked hard with us to find the perfect car for me and my family. I will always recommend Mike... Shaw!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Andrew Biegalski

    Sales Professional

    (5.0) 7 reviews

  • 1.0 out of 5
    February 27, 2018

    went on monday 26th feb. around 2 in the afternoon...older gentlemen was outside...told him we were looking at the trucks...well i guess because we drove... up in our 05 chevy impala and apparently our "looks"...he seemed not interested.. we asked to look inside one of the trucks, but it was locked instead he found one that was opened...we liked one for 35k but he didn't even offer to get keys to it...i said well it is over our budget by 2k...no offer to even test drive...hummm...we decided to leave, but i did tell him we were paying with cash...nothing...but then he did notice our plates and said you people from pueblo....lmbo..ok...by the way my husband is retired military officer, our credit score is 820, don't judge a book by its cover...we both felt we were judged...i guess we didn't meet the "criteria"

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Julie, we are very concerned by the experience you have described. Our Dealership has zero-tolerance for that behavior as we want to treat every custo...mer honestly and fairly, regardless of appearance or background. We would appreciate the opportunity to discuss this matter further and make it right. At your convenience, please contact us directly and ask for Nestor. Thank you. Regards, Mike Shaw Buick GMC Team

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