Reviews

Average Ratings

4.8
522 lifetime reviews. Includes reviews of Mike Shaw Buick GMC from DealerRater.com
  • Everything I could ask for. Outstanding!

    I don't think I could be happier with the entire process. Harlon reached out to me on my request and was professional, friendly and had upfront ho...

    Dealer Response

    Mario, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in ter...


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    I don't think I could be happier with the entire process. Harlon reached out to me on my request and was professional, friendly and had upfront honesty. Randy the manager met my pricing request and was flexible even though I lived over an hour away. Tyler was my salesman and he truly had my best interest in mind. He kept me informed and attended to every need and request. Finally Mike in financing was very transparent and made things work. I came in guarded as you might coming in to play the game of buying a vehicle and the ensured every barrier was easily stepped over. Love my truck and look forward to dealing with them in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mario, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that Harlon, Randy, Tyler and Mike provided you with honest, friendly, and professional! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best regards, Mike Shaw Buick GMC Team


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  • Good Experience

    Warranty work went well. One part had to be back ordered, but we got a note when it came in. No issues.

    Dealer Response

    Mary, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was ...


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    Warranty work went well. One part had to be back ordered, but we got a note when it came in. No issues.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mary, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Respectfully, The Mike Shaw Buick GMC Team


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  • customer

    My recent repair experience with Mike Shaw Buick was entirely satisfactory. I very much appreciate the help of Anthony Benson, the mechanic who w...

    Dealer Response

    Hi Lucille and thank you! We can't tell you how much we appreciate your customer loyalty! Glad to hear that you are consistently impressed with th...


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    My recent repair experience with Mike Shaw Buick was entirely satisfactory. I very much appreciate the help of Anthony Benson, the mechanic who worked on my car and Joe, the courtesy car driver who helped minimize my transportation issues. Over the years I have purchased several vehicles from the dealership and have always been very satisfied with the services provided.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Lucille and thank you! We can't tell you how much we appreciate your customer loyalty! Glad to hear that you are consistently impressed with the efficient and good quality of service we offer. We really appreciate this feedback and well be certain to share your compliments to Anthony, Joe and to the rest of the team. All the best, The Mike Shaw Buick GMC Team


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  • Great Service in a Timely Matter
    September 5, 2017

    I have been a customer of Mike Shaw for over 16 years and I think they have the best service department in Colorado Springs. Anthony and Eric have...

    Mike Shaw Buick GMC

    Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Glad to hear that you are consistently impressed with the high ...


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    I have been a customer of Mike Shaw for over 16 years and I think they have the best service department in Colorado Springs. Anthony and Eric have been there for a long while and are very knowledgeable and helpful for your service needs,

    Does recommend this dealer
    Came in for service or repair
    Mike Shaw Buick GMC

    Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Glad to hear that you are consistently impressed with the high quality of service we offer. We really appreciate this feedback and we¿¿¿ll be certain to share your compliments to Anthony and Eric. Respectfully, The Mike Shaw Buick GMC Team


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  • Our service is always exceptional

    We have purchased our last 5 cars from Mike Shaw. The service in maintaining those vehicles has been the best...won't take my car anywhere else!

    Dealer Response

    Thank you so much for being such a loyal customer of Mike Shaw Buick GMC, Larry. We are so glad that our team has been able to give you such excel...


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    We have purchased our last 5 cars from Mike Shaw. The service in maintaining those vehicles has been the best...won't take my car anywhere else!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for being such a loyal customer of Mike Shaw Buick GMC, Larry. We are so glad that our team has been able to give you such excellent service on your vehicle over the years. We look forward to seeing you again! Respectfully, The Mike Shaw Buick GMC Team


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  • Experience purchasing new vehicle
    August 9, 2017

    Everyone at the dealership was friendly and helpful. Andrew, our sales rep, was very helpful and answered all our questions. The paperwork detail...

    Mike Shaw Buick GMC

    Thank you for this wonderful review, Cathy. We are delighted to hear that Andrew was so prompt and such a great help during your visit. We look fo...


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    Everyone at the dealership was friendly and helpful. Andrew, our sales rep, was very helpful and answered all our questions. The paperwork details were handled right away.

    Does recommend this dealer
    Mike Shaw Buick GMC

    Thank you for this wonderful review, Cathy. We are delighted to hear that Andrew was so prompt and such a great help during your visit. We look forward to assisting you again in the future. Best, The Mike Shaw Buick GMC Team


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  • helpful
    August 4, 2017

    All the worker at this dealership was amazing they well help you find the right car for you..there loving people well guys, had an great time pic...

    Mike Shaw Buick GMC

    Congratulations on your purchase! This rating and review mean a lot to us, it is great to hear that you found our staff so helpful! We look forwar...


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    All the worker at this dealership was amazing they well help you find the right car for you..there loving people well guys, had an great time picking out my car

    Does recommend this dealer
    Mike Shaw Buick GMC

    Congratulations on your purchase! This rating and review mean a lot to us, it is great to hear that you found our staff so helpful! We look forward to seeing you again next time! Warm regards, The Mike Shaw Buick GMC Team


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  • Great quick service with a smile
    July 20, 2017

    I appreciate excellence from the front person Eric and the mechanics to complete the full service job with safety and cleanliness to my vehicle d...

    Mike Shaw Buick GMC

    Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Eric and our team were abl...

    Mike Shaw Buick GMC

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    I appreciate excellence from the front person Eric and the mechanics to complete the full service job with safety and cleanliness to my vehicle during the process. Thank you for being trust worthy mechanics in paying attention to mechanical detail and not getting oil and dirt in the car when servicing. I appreciate everyone who went above and beyond to care for my Buick.

    Does recommend this dealer
    Came in for service or repair
    Mike Shaw Buick GMC

    Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Eric and our team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Mike Shaw Buick GMC Team

    Mike Shaw Buick GMC

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  • Service Department/Eric Bates
    July 14, 2017

    I would like to say that my service representative, Eric Bates is the greatest!!! He has always given me wonderful service and is the best servic...

    Mike Shaw Buick GMC

    Reviews like yours are truly a breath of fresh air! Eric is truly an invaluable asset and we appreciate everything that he does. We will be sure t...


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    I would like to say that my service representative, Eric Bates is the greatest!!! He has always given me wonderful service and is the best service representative I have ever had. He has been my guy to go to whenever I need anything done to my GMC Sierra. Thanks to Mike Shaw anjd especially to Eric.

    Does recommend this dealer
    Came in for service or repair
    Mike Shaw Buick GMC

    Reviews like yours are truly a breath of fresh air! Eric is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Mike Shaw Buick GMC Team


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  • Warranty Service
    July 12, 2017

    After my air conditioner went out on a return trip from Texas (95 degree day), Eric and the service department took care of the problem quickly an...

    Mike Shaw Buick GMC

    Thank you for leaving us this great review, Kenneth! We are glad we could get your car all fixed up and back on the road in no time. If there is a...


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    After my air conditioner went out on a return trip from Texas (95 degree day), Eric and the service department took care of the problem quickly and all done under warranty. Back to cool driving the next day.

    Does recommend this dealer
    Came in for service or repair
    Mike Shaw Buick GMC

    Thank you for leaving us this great review, Kenneth! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Mike Shaw Buick GMC Team


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