[{"id":550315,"personPtyId":51173512,"firstName":"Cesar","lastName":"Nunez","titleText":"Sales and Leasing Consultant","emailTxt":"cesar.nunez@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39678,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550455,"personPtyId":51172508,"firstName":"Chad","lastName":"Braeger","titleText":"Sales and Leasing Consultant","shortBioText":"I am a retired police office and have been with Heiser for a little over a year. I currently reside in West Bend area have two children. Experience with dealing with credit challenges. My goal is to make sure that you have a relaxed and fun buying experience. I have experience, and the patience, to help those who have credit challenges. Do not be embarrassed or let that stop you from finding a new vehicle. I'm here to help you.","emailTxt":"chad.braeger@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/20aa706fd498.jpg","drDealerId":39678,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1309478400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547488,"personPtyId":50445156,"firstName":"Gary","lastName":"Marcouiller","titleText":"New Car Manager","shortBioText":"I grew up in Rib Mountain, WI but I've been in this area since 2002. I grew up playing hockey and I'm happy to say I still have all my teeth! When I'm not at the dealership, I enjoy spending time with my wife and my dog and enjoy vacationing. Our goal at Heiser is to provide top notch customer service and make you feel like you're part of the family.","emailTxt":"Gary.marcouiller@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/554b4c7d441a.jpg","drDealerId":39678,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"1025481600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":550430,"personPtyId":51172647,"firstName":"Glen","lastName":"Gierach","titleText":"Sales and Leasing Consultant","shortBioText":"I'm new to the automotive industry but I spent 40 years working retail so I understand what it takes to make my customers happy. Customer service is my number one priority. When I'm not at the dealership I enjoy spending time with my family, as well as hunting and fishing. I'm passionate about collector cars and enjoy restoring and owning them. I'm currently enjoying my Corvette convertible. I'd love the opportunity to get to know you and help you find your next vehicle.","emailTxt":"glen.gierach@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/fbcb16a1f840.jpg","drDealerId":39678,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1533081600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":555343,"personPtyId":52589704,"firstName":"Jamie","lastName":"Flynn","titleText":"Marketing Coordinator","emailTxt":"jaime.flynn@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39678,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":550257,"personPtyId":51115921,"firstName":"Joe","lastName":"Vicari Jr.","titleText":"Cadillac Manager","shortBioText":"I've been in the auto business for a number of years and have held a variety of positions throughout the dealership. At Heiser, we pride ourselves on honesty and integrity and strive to provide every customer with an easy and hassle-free experience. When I'm not at the dealership, you will find me spending time with my wife and our German Shepherd.","emailTxt":"jvicarijr@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/9868e2b8ecbf.jpg","drDealerId":39678,"dealerEmpStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":550484,"personPtyId":51172513,"firstName":"Mathias \"Taz\"","lastName":"Derksen","titleText":"Sales and Leasing Consultant","shortBioText":"I grew up in northern Minnesota but have been in WI since 2012. Prior to the move I spent 8 years in the Marine Corp and did two tours in Iraq and one in Afghanistan and when I retired from the military, I became a deputy sheriff. My move to Wisconsin landed me a job in working for Heiser Chevrolet Cadillac and I've been here ever since. I am extremely honest and will make your car buying experience hassle free and fun. This is not meant to be a scary or intimidating process and I promise to be transparent with you. When I'm not at the dealership, you can find me in woods or on a lake.","emailTxt":"mathias.derksen@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/9d759667f818.jpg","drDealerId":39678,"dealerEmpStartDtUtc":"1349049600","industryStartDtUtc":"1306886400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550554,"personPtyId":51171717,"firstName":"Mike","lastName":"Dufour","titleText":"Sales and Leasing Consultant","shortBioText":"I spent some time in the manufacturing industry prior to joining the automotive world. I'm social and friendly which is a perfect match for car sales. I enjoy working with people and take pride in knowing that I helped you out. I come from a large, close knit family and I enjoy spending time with them any chance I get. When I'm not at the dealership, you can find me boating when the weather is nice and having fun with friends.","emailTxt":"michael.dufour@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":39678,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":550323,"personPtyId":51171737,"firstName":"Phil","lastName":"Lambo","titleText":"Equity Advisor","shortBioText":"","emailTxt":"phillip.lambo@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/c5088eac3f37.jpg","drDealerId":39678,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":545977,"personPtyId":50265031,"firstName":"Rick","lastName":"Nelson","titleText":"General Manager","shortBioText":"I've had the pleasure to be part of the Heiser family for 22 years. My goal is to develop relationships with our customers built on integrity, so that you feel confident in our dealership for all of your future needs. We strive to provide a hassle free experience and we hope you have fun too. When I'm not at the dealership, I enjoy spending time with my wife and five children as well as golfing, hunting and camping with the scouts.","emailTxt":"rnelson@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/ceddfd93eac2.jpg","drDealerId":39678,"dealerEmpStartDtUtc":"575856000","industryStartDtUtc":"575856000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":550358,"personPtyId":51172518,"firstName":"Sherry","lastName":"Konek","titleText":"Sales and Leasing Consultant","shortBioText":"Prior to getting into the auto business, I was a stay at home mom and a substitute teacher for 12+ years in West Bend, WI. 3 years ago, I came to Heiser Chevrolet Cadillac to look for a car for my daughter. The car that I came for on Friday, was sold on Saturday... (I went home to think about it).... It prompted me to say, \"if cars sell this fast I'm in the wrong business\", (just kidding of course, I loved my teaching job)... After numerous calls from management and my sales reprehensive Samantha, I joined the Heiser team! I love it! I pride myself on integrity, not being high pressure, you tell me what you need and want and I will make sure you find what you are looking for... I know you will not only be completely satisfied with me, but my whole Heiser team. I'm looking forward to working with you and welcoming you to our Heiser family!","emailTxt":"sherry.konek@heiser.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/bd00cd2de847.jpg","drDealerId":39678,"dealerEmpStartDtUtc":"1438387200","industryStartDtUtc":"1438387200","certifiedEmployee":false,"deptDscrp":"Sales"}]

Heiser Chevrolet Cadillac of West Bend

Rectangle 48
Sales
Service Closed

Heiser Chevrolet Cadillac of West Bend Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2001

As the premier Chevrolet and Cadillac dealer serving the community, Heiser brings exceptional inventory, amazing pricing

...

and outstanding service to the area. Our hassle-free internet shopping experience is second-to-none. You'll find a friendly staff that welcomes your email inquiry, phone call and visit to our new facility. Our service department offers a price comparison plus a complimentary car wash, Wi-Fi, snacks & refreshments or shuttle to get you on your way! Our technicians are factory trained & certified to work with OEM parts. Stop in for all your auto maintenance or repair needs! And, ask about Cadillac Elite Care!

""Today's Your Day""

Service

Tire Rotation

$19.95 and up*

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

Wiper Blade Replacement

$19.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.4 out of 5 3.4
219 lifetime reviews. Includes reviews of Heiser Chevrolet Cadillac of West Bend from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    March 21, 2018

    Bought a 2016 Chevy Spark for my daughter last week from Heiser Chevrolet. Was very impressed by our sales person Sherry. She was very knowledgeable about... the vehicle, and the non-pressure to purchase the vehicle made me feel at ease while discussing all options. Another part of the experience that was outstanding is when we completed the paperwork. We were finished in less than a half hour. My overall rating is an excellent, and I would definitely look to Heiser Chevrolet when looking to purchase a vehicle again. John W.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 20, 2018

    Great service and friendly staff. I found a perfect used car for my daughter. Although we didn't make the trade in and finance work out with them, Jacob... Sturm worked with us very patiently from beginning to the end.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 18, 2014

    I bought my car from Heiser Chevrolet of West Allis, but sometimes have my car serviced at Heiser Chevrolet of West Bend as it is very convenient. Its... great how clean the entrance is, how they communicate the work to be done, as well as anything they might find. When they are done, they go through all of the inspections/diagnostics that they performed to present a detailed picture of the state of my vehicle. And they washed away the winter salt. I'm not sure what I enjoy most about the waiting area, the WI-FI or free snacks. It is clean and quiet, so I can actually get work done while I'm there. Sometimes, my car is done long before I am ready to leave.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your loyalty and patronage of both of our Heiser stores. We are honored that you gave us the opportunity to earn your business at both l...ocations. Thank you for taking the time to review us. Warmest regards, Rick Nelson, General Manager.

  • 1.0 out of 5
    October 21, 2017

    Called about a car. Set up a time to come test drive it. Asked them to call me in case they sold it since I was coming from an hour and half away. They... said "no problem we'll hold it for you". Drove all the way there to find they sold it 2 hours before I got there. They claimed someone call me but I had no missed calls or messages. They said "sorry someone was supposed to call you, but are there any other Cas we can show you". These people only care about a sale! No morals!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
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  • 3.0 out of 5
    July 14, 2017

    Good experience, nice sales Rep. Did not buy because they insisted on a sales price 33% above kbb value, even after looking it up together on the screen.... Did not provide any evidence of methodology used/actual market data to support 33% above market rate. Admittedly it was a moderately rare vehicle, but you still have to substantiate the value. Not afraid to try again another day on another vehicle.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 13, 2017

    Drove 2 hours to pick up an auto from cars.come. Was expecting a "transactional" approach. Instead, was treated in a first class manner and my wife was... guided through the auto for nearly 90 minutes. Paul and Rick did a great job as did Colin. Overall, what you would expect from a high end dealer. Very satisfied.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    March 18, 2017

    Cesar was great. Friendly, responsive and fun to work with- I'm a happy guy wth the car of my dream!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    February 15, 2017

    I originally went there for an oil change. I walked out of there being told my battery needed to be replaced, my head gasket needed to be replaced, (because... it started smoking when they started my car to bring it out to me) a couple of seals needing to be replaced because they were leaking oil. My check engine light was on (which I knew about) and I was told that would just be $89.99 to diagnose. I myself nor my husband, have ever had issues with the head gasket smoking, the car overheating or seeing any oil on the ground from where it is parked because of leaking. Not to mention the battery has never caused us any issues either. So, I took my car to get a second opinion. (From where I bought it) Low and behold, my head gasket is fine, as is the battery. (Which I didn't even say I was told 'needed' to be replaced) there are a couple small cracks in the seals, and I was told at this dealership it would be $29.95 to diagnose the check engine light. I knew going in that my front brakes needed to be replaced but am confused as to why your dealership would charge me $375.95 and another dealership would charge me $310.00. Also, why would it cost me $89.99 to diagnose a check engine light by you, but only $29.95 elsewhere. I am so frustrated by the fact that I was told I needed all this work when that is not the case at all. Getting a second opinion saved me just under $1500...if not more. I was going here because it was more convenient then going to where I had purchased my vehicle from. But, now I can say I will not be going back, I will tell people about my experience, and would not recommend anyone to go there.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2.0 out of 5
    December 30, 2016

    recommend your service department to son-in-law that was here from North Dakota for Christmas, brake line blew on the trip here, called Monday am to see... if service department had time to do the job, was told yes, dropped truck off Monday 10 am, repair job was not complete until Thursday at 2pm, would not recommend service department to anyone needing their vehicle back in a reasonable amount of time.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Cindy: Thank you for this feedback. Heiser was happy to accommodate your unexpected fix. Our holidays were busy too, with people on vacation or... out sick. We are sorry for the wait. We had to order parts for your vehicle. When they came in on Wednesday we tried our best to turn things around quickly. Again, we are truly sorry for the inconvenience this caused you and appreciate the opportunity you gave us.

  • 5.0 out of 5
    November 23, 2016

    We debated over the Chevy product and I appreciated how patient Heiser was in letting us test drive cars, SUVs and finally a pickup. We didn't intend... to buy a truck, but the lease deal they discussed with us was just too good to pass up. And we love this Silverado. Thanks to Heiser for putting us in the perfect vehicle for two empty nesters. We're having fun.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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