Heiser Chevrolet Cadillac of West Bend

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4.6
(983 reviews)
Visit Heiser Chevrolet Cadillac of West Bend
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–7:00pm
Tuesday 7:00am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–7:00pm 9:00am–7:00pm
Thursday 7:00am–6:00pm 9:00am–7:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–12:00pm 9:00am–5:00pm
Sunday Closed Closed
New (262) 299-4739 (262) 299-4739
Used (262) 384-3679 (262) 384-3679
Service (262) 423-6567 (262) 423-6567

Inventory

See all 86 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2001.
As the premier Chevrolet and Cadillac dealer serving the community Heiser brings exceptional inventory amazing pricing and outstanding service to the area. Our hassle-free internet shopping experience is second-to-none. You'll find a friendly staff that welcomes your email inquiry phone call and visit to our new facility. Our service department offers a price comparison plus a complimentary car wash Wi-Fi snacks & refreshments or shuttle to get you on your way! Our technicians are factory trained & certified to work with OEM parts. Stop in for all your auto maintenance or repair needs! And ask about Cadillac Elite Care!
"Today's Your Day"

Service center

Phone number (262) 423-6567

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 19 employees View less employees

Reviews

4.6
(983 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Heiser Chevrolet Cadillac of West Bend from DealerRater.

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5.0

Good prompt repair on my 2022 Silverado warranty work for

Good prompt repair on my 2022 Silverado warranty work for a small coolant leak and good communication

4.0

Super glad they had a rental vehicle for me and the

Super glad they had a rental vehicle for me and the service people were very nice.

Dealer response

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

5.0

I’m always satisfied when I take my car in for any type

I’m always satisfied when I take my car in for any type at this dealership, Work is always done on a timely manner. Waiting area is clean and comfortable. Service department is great. I highly recommend.

Dealer response

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

5.0

All the consultants at this location are very friendly

All the consultants at this location are very friendly and knowledgeable. I’ll take my vehicle here all the time!

Dealer response

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

4.0

Everyone I dealt with was friendly and professional.

Everyone I dealt with was friendly and professional. Work was done quickly. Short wait time

Dealer response

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

4.0

People are friendly the shop seemed cleaned my dealer was

People are friendly the shop seemed cleaned my dealer was knowledgeable and willing to answer any questions

Dealer response

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

2.0

The delivery was very incomplete!

The delivery was very incomplete! Sales person was multi tasking not giving us their attention!

Dealer response

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

5.0

They know what to do and do it well for a very honest and

They know what to do and do it well for a very honest and reasonable price.i keep going back for allmy work

Dealer response

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Consumer response

The very best

5.0

The place is clean and the employees are very nice and

The place is clean and the employees are very nice and polite. I got my car in and they got it done before the time they said it would. I think it’s a good place to take your car if it needs work or even if you buy a car there. 👍

Dealer response

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

4.0

The service department is awesome!

The service department is awesome! Really nice people. They got my car in right away to look at it. They fixed my car in a few days (needed a new engine). I still have couple problems with my car but they did the job they needed to do.

Dealer response

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Read all 983 reviews