Reviews
The replacement of the ABS module took longer than
The replacement of the ABS module took longer than expected, but the results were excellent, and Angie gave me a discount for the inconvenience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379
Always have worked with Angie a great service advisor
Always have worked with Angie a great service advisor always answers all questions and very knowledgeable about vehicles problems in my opinion she is the best around
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379
Good experience.
Good experience. Friendly staff experienced phone communication issues, but was treated professionally by the staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379
Everyone was excellent.
Everyone was excellent. From checking on parts and making sure they were available to install and service I was very pleased
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379
Very courteous and professional, got in and out in a
Very courteous and professional, got in and out in a timely fashion, price was fair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379
They were great especially Jacob from the service
They were great especially Jacob from the service department. They got the recalls & our alignment issue cleared up in the same day!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379
I scheduled a "Works Package" a $79.
I scheduled a "Works Package" a $79.95 value on line. I arrived 10 minutes before my appointment and Jacob handled the paperwork right away. The wait time was minimal and I was on my way within 60 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jacob met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379
Very helpful.
Very helpful. Very friendly. Addressed all my questions and concerns. Highly recommend! Send your friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379
Jackob was really helpful and responsive during the whole
Jackob was really helpful and responsive during the whole process and he always explains to me the issues in details which i really appreciate…thank you jackob thank you ford
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379
Everyone was very nice and helpful.
Everyone was very nice and helpful. They answered questions and did everything they could to help me get my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that Sandy had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379
