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Genuine Motorcars, Inc.

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 9:00 AM - 6:00 PM

Genuine Motorcars, Inc. Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2009

WE ARE A TEAM OF DEDICATED AUTOMOTIVE PROFESSIONALS WITH OVER 35 YEARS OF EXPERIENCE IN RESEARCHING, BUYING, RECONDITION

...

ING, AND SELLING OF THE HIGHEST QUALITY HIGHLINE AND EXOTIC MOTOR VEHICLES. WE OPERATE UNDER THE GUIDING PRINCIPLE THAT WE ALWAYS TREAT CLIENTS THE WAY WE WOULD WANT TO BE TREATED, WITH RESPECT AND EMPATHY FOR THEIR INDIVIDUAL SITUATIONS, AND VALUE LISTENING MORE THAN TALKING. PLEASE CHECK OUR FEEDBACK AND CUSTOMER REVIEWS, WE STAND BEHIND WHAT WE SELL BEFORE, DURING AND AFTER THE SALE, NO EXCEPTIONS, 100% CUSTOMER SATISFACTION EVERY TIME.

"WE SELL ONLY THE HIGHEST QUALITY EXOTIC AND HIGHLINE AUTOMOBILES AT GENUINE MOTORCARS, MORE CAR FOR LESS MONEY"

Reviews

4.7 out of 5 4.7
168 lifetime reviews. Includes reviews of Genuine Motorcars, Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 10, 2020

    Once I realized I was going to have to buy my Audi R8 sight unseen and have it shipped to me, I started researching dealers all over the nation. Jim was... extremely attentive to my questions and truly made me feel secure about making such a big purchase without ever being able to see the car before it was too late to turn back. He was incredibly transparent about the car's history, offered to have it inspected by an Audi dealer for me, and even sold me a warranty to protect my investment. First class service for sure. I would buy another used car from Jim again and will certainly recommend Jim and Genuine Motorcars to my friends and family.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Diguiseppe

    Sales / Finance Manager

    (4.6) 20 reviews

  • 5.0 out of 5
    July 6, 2020

    This is the best car-buying experience I've had in 50 years. Jim and Rod were top-notch, friendly knowledgeable and honest. Kept ALL promises, and made... timely reimbursement for a couple of glitches discovered on our drive home. I give this dealer my highest recommendation.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Diguiseppe

    Sales / Finance Manager

    (4.6) 20 reviews

    Rod Brazzell

    Sales Associate

    (5.0) 5 reviews

  • October 26, 2018

    Excellent group to work with even for an out of towner who never met in person. I found a pretty rare vehicle almost immediately after it was listed online... by Genuine. Despite the fact they were obviously just receiving the vehicle, I pressed them to move forward as quickly as possible which they did. They took photos just for me and sent them over within a couple hours of my first contact. Within a couple more hours they had lined up the paperwork, and even made a couple quick changes that I requested that some dealers may have refused. Despite the fact I was purchasing from 300 miles away their proactive and professional response left me feeling very comfortable from start to finish. They delivered on every aspect quickly and exactly as I hoped. They worked directly with the auto transport company I had lined up and my vehicle arrived 48 hours later in perfect, as advertised condition. I could not be more pleased with the vehicle or the process.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ralph was a pleasure to work with from the beginning of his search until the very end. Everything went smoothly. Even with him living in North Carolin...a we never had any communication problems. Would love to earn his business again in the future! Chris Genuine Motorcars


    Worked with:
    Nick Burton

    Sales Manager

    (5.0) 78 reviews

  • 5.0 out of 5
    July 3, 2020

    Place was amazing, I walked in and the showroom was mostly German sports cars! Couldn't believe my GMC Acadia was with such amazing company. All cars... are kept inside. Rod was a great no pressure salesman. Found the car on Auto Trader, sounded too good to be true and it was better in person. Rod was able to negotiate a little bit which always makes the client happy. Top notch opperation here! I would use them again.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rod Brazzell

    Sales Associate

    (5.0) 5 reviews

  • 5.0 out of 5
    June 28, 2020

    I never write reviews however I bought a Mazda MX5RF from these guys and it was as exactly as described I would never hesitate to buy a car from these... guys again. The car is cherry and in almost mint condition. I think Jim D, was so easy to work with and did exactly what he told me, I have never bought a car online from almost a 1000 miles away and was very skeptical about the process but to my surprise I received exactly what was advertised. I can not thank Jim enough. He really delivered. If you are considering buying a car from him I would encourage you to definitely do it. Jim made it painless. Thanks JIM! you have a new fan in Virginia! Bruce E.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Diguiseppe

    Sales / Finance Manager

    (4.6) 20 reviews

  • 5.0 out of 5
    June 18, 2020

    As an out-of-state customer from Illinois, I admit that I was a bit skeptical about purchasing a vehicle sight-unseen; the fear of not being able to ensure... the vehicle is as advertised in person before considering a purchase was my primary concern. With that said, Genuine Motorcars not only put those fears at rest, they provided me with one of the best vehicle purchasing experiences I have experienced. Being that I was purchasing a vehicle during the COVID-19 pandemic, where most places were closed, Genuine Motorcars was open and ready to assist me in any way possible. The communication was consistent and any details that I required (I had a large list btw) were addressed via email and over the phone. By the time I made the decision to go forward with the purchase, I had enough service records, vehicle history reports, pictures, and videos for me to be confident that I was purchasing a trustworthy vehicle. For remote customers, Genuine Motorcars will set up the delivery of your vehicle using a network of delivery companies they are familiar with, whether you want an enclosed or exposed transportation. To prove that Genuine Motorcars stands behind the vehicles they sell, they provide a powertrain warranty (usually 3 months/3000 miles but 1 month/1000 miles for my specific vehicle) to cover any issues after purchasing the vehicle. Unfortunately, I did have to utilize the warranty as my vehicle came with a drive axle issue that was not discovered in a recently performed dealership service inspection. Genuine Motorcars stayed true to their word and worked with me to quickly resolve the issue with a dealership here in Illinois and I was back on the road in no time. I want to give a special thanks to Nick Burton, Joe Lentini and Jim Diguiseppe at Genuine Motorcars for your great customer service and support. I will recommend them to anyone, whether as an in-person customer or for those looking to buy remotely.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Burton

    Sales Manager

    (5.0) 78 reviews

    Jim Diguiseppe

    Sales / Finance Manager

    (4.6) 20 reviews

  • 5.0 out of 5
    June 11, 2020

    I've never had such a pleasant experience with a dealership in my life. Joe Lentini is the best, a true gentleman, the whole staff was incredible and the... owner Joe and Jim made the experience one of a lifetime. I came down from Atlanta and I will definitely come back and shop there. Thanks!

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    3.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2020

    After a 3 month search I found the vehicle I wanted at Genuine Motorcars (via cars.com to their website). The vehicle had just come into stock, was very... clean, low mileage and 1,500 miles away from my home! Normally if a vehicle was that far away I would just pass by but decided to reach out. When I did reach out on 3/6 via phone, I was introduced to Rod Brazzell. Through my purchase interaction, Rod was extremely knowledgeable, professional, true to his word and very personable. This was not the type of vehicle purchase experience I was used to and it was very refreshing. Not only did Rod answer all my questions, he also provided frequent updates on vehicle inspection, got me a 2nd key, detailing, paperwork processing and ultimately the out of state transport of my car. This all took place during the onset of COVID and both Rod and Nick were so professional, responsive. One of the other major selling points from Rod was the descriptive video of my car that I received from Rod/Nick. It was so helpful to me in inspecting the car from out of state and ultimately a big step in me making a decision to move forward with the purchase. When the vehicle finally reached my home via transport on 3/30, there were no surprises and the vehicle was delivered exactly as promised. I had never purchased a vehicle sight unseen but would certainly do so again from Genuine Motorcars. It was a truly great purchase experience thanks to Rod and company.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Burton

    Sales Manager

    (5.0) 78 reviews

    Rod Brazzell

    Sales Associate

    (5.0) 5 reviews

  • 1.0 out of 5
    May 14, 2020

    Just want to put out a warning to anybody checking out this dealership to not bother. I tried to buy a car from them which they had priced at $35,700.... I offered $35,000 and asked them to finance it. The finance manager, Jim walked me thru the application process and followed up with a question that same evening. I sent it in and didn't hear anything from him. I called him on his cell and tried emailing him and still no answer back. I finally called the main line and was connected to him and when I asked him what was going on with the loan he completely lied to me about sending me a reply earlier stating that we were too far apart on the car. Also that he had sold the car for the full price. He was a complete jerk about the whole process. Buyer beware.

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    1.0 out of 5
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    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are disappointed we were unable to reach an agreement with you on the sale of our vehicle. We corresponded with you on April 26th, and we felt you... had every opportunity to buy the vehicle, but waited to make a decision to but it weeks later at a lower price you were offering that we could not accept. We had another customer that was highly interested in the vehicle also and he made the decision to buy the vehicle at the price we needed. We apologize that you feel we were dishonest, I can assure you that was not the case. We feel you made that comment out of pure frustration of not being able to purchase the vehicle at that time. Our goal is to satisfy all of our customers to the best of our ability, and we always will strive to do so. Hopefully you can give us another opportunity to earn your business in the future.Genuine Motorcars


    Worked with:
    Jim Diguiseppe

    Sales / Finance Manager

    (4.6) 20 reviews

  • 5.0 out of 5
    March 25, 2020

    The listing was accurate the car is beautiful and the service was good. Rod took care of us like a family member. There were a couple of small issues... that were taken care of without hesitation. We would work with Genuine Motorcars Inc again.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rod Brazzell

    Sales Associate

    (5.0) 5 reviews

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