Reviews
They are real good tricksters when signing the contracts
They are real good tricksters when signing the contracts and adding all these warranties for new vehicle which should have warranty already. Then , to learn that they didn’t own the car I bought. They retaliated by making up some bogus story to get car back and get off the hook easily. But instead proved their fraudulent business practices and how they manage to commit those crimes. They all have shady backgrounds with lawsuits for fraud and misrepresentation in different locations.
They are real good tricksters when signing the contracts
They are real good tricksters when signing the contracts and adding all these warranties for new vehicle which should have warranty already. Then , to learn that they didn’t own the car I bought. They retaliated by making up some bogus story to get car back and get off the hook easily. But instead proved their fraudulent business practices and how they manage to commit those crimes. They all have shady backgrounds with lawsuits for fraud and misrepresentation in different locations.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience from beginning to end.
Great buying experience from beginning to end. No pressure tactics. My sales rep, Samantha was the best ever. She was very kind, patient and very helpful from beginning until the end. She was very knowledgeable of the vehicle and its system and was very patient and took the time to explain things to me. Special mention as well to the general manager, Kevin and the finance guy, Tarik for their kindness and patience. 5 stars overall!
Great buying experience from beginning to end.
Great buying experience from beginning to end. No pressure tactics. My sales rep, Samantha was the best ever. She was very kind, patient and very helpful from beginning until the end. She was very knowledgeable of the vehicle and its system and was very patient and took the time to explain things to me. Special mention as well to the general manager, Kevin and the finance guy, Tarik for their kindness and patience. 5 stars overall!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Terrible service!
Terrible service! They have no responsibility or consideration for the customer! I was trying to buy a car outright, they informed me that the car was not available because it was undergoing maintenance. It would only be ready in the next 2 days. I scheduled an appointment for the afternoon to pick up the car. I drove 2 hours to the location. When I got there, they informed me that they sold the car in the morning. A lack of respect and commitment to the customer. I do not recommend them.
Terrible service!
Terrible service! They have no responsibility or consideration for the customer! I was trying to buy a car outright, they informed me that the car was not available because it was undergoing maintenance. It would only be ready in the next 2 days. I scheduled an appointment for the afternoon to pick up the car. I drove 2 hours to the location. When I got there, they informed me that they sold the car in the morning. A lack of respect and commitment to the customer. I do not recommend them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Asthar, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 598-3738 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Victoria went above and beyond with servicing my vehicle
Victoria went above and beyond with servicing my vehicle and providing a loaner car for me to get to work! Thank you!
Victoria went above and beyond with servicing my vehicle
Victoria went above and beyond with servicing my vehicle and providing a loaner car for me to get to work! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Victoria was my advisor at BMW Buena Park service
Victoria was my advisor at BMW Buena Park service department. She has great customer service skills and was informative of the whole process. I needed rear brake pads and all new tires.
Victoria was my advisor at BMW Buena Park service
Victoria was my advisor at BMW Buena Park service department. She has great customer service skills and was informative of the whole process. I needed rear brake pads and all new tires.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jacqueline, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
My experience working w Peter to purchase my x7 was
My experience working w Peter to purchase my x7 was phenomenal. I would definitely recommend Peter and BMW of Buena Park to make purchase
My experience working w Peter to purchase my x7 was
My experience working w Peter to purchase my x7 was phenomenal. I would definitely recommend Peter and BMW of Buena Park to make purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Thank you so much for your exceptional service!
Thank you so much for your exceptional service! Throughout the entire process, you demonstrated great patience and professionalism, clearly explaining all the repair options and helping me choose the best one. Your attention to detail and efficient handling of the situation made me feel completely at ease. I truly appreciate your dedication and support!
Thank you so much for your exceptional service!
Thank you so much for your exceptional service! Throughout the entire process, you demonstrated great patience and professionalism, clearly explaining all the repair options and helping me choose the best one. Your attention to detail and efficient handling of the situation made me feel completely at ease. I truly appreciate your dedication and support!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anmin, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Exceptional service and attention to detail.
Exceptional service and attention to detail. Luis was fantastic. I will definitely be using BMW of Buena Park in the future
Exceptional service and attention to detail.
Exceptional service and attention to detail. Luis was fantastic. I will definitely be using BMW of Buena Park in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Please don't hesitate to reach out if there's anything additional we can do for you.
Very nice experience, all sals employees there are very
Very nice experience, all sals employees there are very knowable and patient. I was staying there to negotiate the price for a while, they don?t show bad mood or push you to buy.
Very nice experience, all sals employees there are very
Very nice experience, all sals employees there are very knowable and patient. I was staying there to negotiate the price for a while, they don?t show bad mood or push you to buy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate you taking the time to leave us a response, Fred! Don't hesitate to call us if you ever need anything. Be safe on the road!
Found good condition of CPO here, and easy purchase
Found good condition of CPO here, and easy purchase procedures -grateful for the peoples, thank you.
Found good condition of CPO here, and easy purchase
Found good condition of CPO here, and easy purchase procedures -grateful for the peoples, thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!