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Reviews

Average Ratings

5.0
11 lifetime reviews.
  • Great dealership

    This is a one of a kind dealership with an exceptional selection of the finest European cars available. The staff is very educated and knowledgabl...

    Dealer Response

    Thank you, Chris. We truly appreciate you taking time to send such a positive and flattering review for our dealership. We strive to make all of...


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    This is a one of a kind dealership with an exceptional selection of the finest European cars available. The staff is very educated and knowledgable on the European car market and the owner Mhedi is fantastic a very kind and pleasant man who values his customers. And does a great job on chosing his Staff which are all first class! If you are considering a European car treat yourself and stop by USI and just check things out. You will find exceptional vehicles, exceptional service and a staff that is the best in the business.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, Chris. We truly appreciate you taking time to send such a positive and flattering review for our dealership. We strive to make all of our loyal customers feel like family and always enjoy your visits here. Thanks again! We look forward to seeing you soon.


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  • Treated very well!!

    We recently drove 2 1/2 hours to check out a 2008 Volvo C70 that this dealership had for what we thought was a very reasonable price. Upon arrivi...


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    We recently drove 2 1/2 hours to check out a 2008 Volvo C70 that this dealership had for what we thought was a very reasonable price. Upon arriving, it was evident they were a high end dealership of foreign luxury cars!! We were treated very well as we bought a vehicle that was tens of thousands cheaper than every other car on the lot. I would not hesitate to recommend or go again and purchase another car if it were something that was affordable for me!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrific experience

    I had been searching for a particular model with specific options for over 2 years, I eventually found a match at USI. They were transparent, comm...


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    I had been searching for a particular model with specific options for over 2 years, I eventually found a match at USI. They were transparent, communicative and provided outstanding customer service. I was informed thoroughly about this vehicle even to a standard beyond what I could have expected. I traveled to the dealership and the purchasing process was seamless. I would not hesitate to do business with USI again or recommend them to anyone looking at higher end cars. They are the real deal and I am a very satisfied customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Lost art...Customer Service

    I have purchased more than five cars from USI Motors, and referred friends who also have been more than satisfied with quality and customer servic...

    Dealer Response

    Thank You, Robin !! We appreciate our loyal customers. That is the greatest compliment !


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    I have purchased more than five cars from USI Motors, and referred friends who also have been more than satisfied with quality and customer service. My last purchase was this past month, and Eric was the sales engineer who over delivered at every step of the process. If you are looking for luxury autos, this is the best location in East Tennessee!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You, Robin !! We appreciate our loyal customers. That is the greatest compliment !


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  • pleasent ,profational, honest

    travling 500 miles to buy a car is somthing i haver never done befor.i was a little afraid , but when i arived to this dealership i felt at home t...

    Dealer Response

    Thank You! for your rating. Our goal is always to do our very best for our customers, no matter what the circumstance. We are a small dealership...


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    travling 500 miles to buy a car is somthing i haver never done befor.i was a little afraid , but when i arived to this dealership i felt at home the sales person was great the car was as advertizd the whole transaction was done very honest and profatinally.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You! for your rating. Our goal is always to do our very best for our customers, no matter what the circumstance. We are a small dealership and word of mouth and positive ratings are invaluable advertising. We truly appreciate you taking your time to offer your input. Please contact us if we can ever be of assistance to you.


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  • Used Car

    Had to call three times before someone finally answered the phone. Once I got someone she could not answer my questions about the car. She took my...

    Dealer Response

    This email is baffling. We are so sorry that happened. It is completely unlike us. If this customer would please call again, we will be very ha...


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    Had to call three times before someone finally answered the phone. Once I got someone she could not answer my questions about the car. She took my information and I have not heard back from her.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This email is baffling. We are so sorry that happened. It is completely unlike us. If this customer would please call again, we will be very happy to correct the problem. We are a small dealership and phones are answered 10 hours every day with voice mail after hours. We sincerely apologize for this unfortunate inconvenience. Our goal is to treat each and every call with utmost importance.


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  • Absolutely the best used luxury per-owned car deal

    Absolutely the best used luxury per-owned car dealership in the area. I have purchased four vehicles from USI Motors over the past 10 years and ha...

    Dealer Response

    Thank you! We truly appreciate your business and your loyalty to our company. Thanks for taking your time to send this excellent review. Please...


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    Absolutely the best used luxury per-owned car dealership in the area. I have purchased four vehicles from USI Motors over the past 10 years and have yet to be disappointed in the vehicles, service or any other aspect associated with this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We truly appreciate your business and your loyalty to our company. Thanks for taking your time to send this excellent review. Please don't hesitate to call on us any time.


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  • Great service

    Excellent service and helpful all around. Great deal and best service. I recommend USI motors to all my friends and family.

    Dealer Response

    Thank you! We truly appriciate your business loyalty to our company. Thank you for taking your time to send this wonderful review. Please don't...


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    Excellent service and helpful all around. Great deal and best service. I recommend USI motors to all my friends and family.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We truly appriciate your business loyalty to our company. Thank you for taking your time to send this wonderful review. Please don't hesitate to call on us at any time.


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  • Best company ever dealt with.

    Best deal I've ever done! Best transaction I've ever experienced! Dreaded buying a car. Rather had gone to the dentist. Lady proved me wrong. She ...

    Dealer Response

    Thank you!! We truly appreciate your business and taking your time to send this wonderful review. Please don't hesitate to call on us anytime. ...


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    Best deal I've ever done! Best transaction I've ever experienced! Dreaded buying a car. Rather had gone to the dentist. Lady proved me wrong. She was the best! Have purchased more personal cars than I'd like to mention but this was the easiest and most helpful I'd ever encountered. Company was excellent and very professional. On line I saw and made up my mind this was the car for me. Auto was exactly as shown. Gave me good return on my older auto on trade-in. My new car is 9 years from them but you'd think it was a brand new one. Quality company. Drove 250 miles to purchase car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you!! We truly appreciate your business and taking your time to send this wonderful review. Please don't hesitate to call on us anytime. Our goal is to insure a pleasant experience for you at all times.


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  • Outstanding Experience

    Worked online and by phone to arrange a trade/purchase. The staff was incredibly helpful and things went as smooth as possible for an out of state...

    Dealer Response

    Thank you for taking the time to review our dealership. It was a true pleasure meeting you and your dad and doing business with you. We apprecia...


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    Worked online and by phone to arrange a trade/purchase. The staff was incredibly helpful and things went as smooth as possible for an out of state purchase. On arrival - the vehicle was as advertised and they made everything very easy. Nice dealership and selection of impressive vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review our dealership. It was a true pleasure meeting you and your dad and doing business with you. We appreciate your effort in making this work and hope to see you again in the future. Please don't hesitate to contact us if we can be of assistance in any way. Best to you!


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