Reviews

Average Ratings

4.9
712 lifetime reviews.
  • All about the customer

    Art really worked hard to complete my repair issues. Not only did he get me a rental, he gave me a taste of a 2017 vehicle. Always on top of his j...

    Dealer Response

    Thanks for the great star-rating, Joseph! It means so much to us to have earned your trust in our business! We hope to see you again in the future...


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    Art really worked hard to complete my repair issues. Not only did he get me a rental, he gave me a taste of a 2017 vehicle. Always on top of his job, my vehicle is ready for what beyond my 105,00 service. Thanks Arthur,Mike and Tracey you let me know I can count on BOB MAXEY!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the great star-rating, Joseph! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


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  • Good shopping and buying experience

    Sales staff was helpful and easy to work with. We were making a lot of decisions about the model configuration, new or used and pricing. Bob Max...

    Dealer Response

    We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! It is great to hear Sherry was so hel...


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    Sales staff was helpful and easy to work with. We were making a lot of decisions about the model configuration, new or used and pricing. Bob Maxey Ford turned out to have the car we were looking for in stock and at the right price. They took care of all of our concerns during the delivery process. Thanks Sherry we are happy with our decision.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! It is great to hear Sherry was so helpful in making your decision!


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  • Excellent

    Zach and Derrick did it again. Service is second to none. Go here for your next purchase you won't be disappointed. Everyone you interact with dur...


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    Zach and Derrick did it again. Service is second to none. Go here for your next purchase you won't be disappointed. Everyone you interact with during your car buying experience at Bob Maxey make it pleasurable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • IMPRESSIVE CUSTOMER SERVICE

    Mike and the entire staff were very welcoming and hospitable! Mike was my salesman and from start to finish he was patient, professional and preci...

    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Patricia! We're always here to provide exceptional service at a great value -...


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    Mike and the entire staff were very welcoming and hospitable! Mike was my salesman and from start to finish he was patient, professional and precise! I told him my needs and wants regarding price, leasing options and car capabilities; HE MET EVERY QUALIFICATION effortlessly! Even after I signed, the manager met with us, congratulated and even thanked us for shopping with Bob Maxey! They took us over to the service department and every guy, shook our hand, smiled, congratulated and thanked us for shopping with them! I mean, COME ON!!! What a nice touch! I was so impressed that we decided to get not one but TWO cars! Now that's awesome service! I will HIGHLY recommend this dealership and group of men and women to any and every person I encounter!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Patricia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


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  • Bought a MK C from Sherry Porter.

    Sherry was outstanding. spent a lot of detailed time to make sure we were satisfied. the car is great. the best car buying experience ever, and I'...


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    Sherry was outstanding. spent a lot of detailed time to make sure we were satisfied. the car is great. the best car buying experience ever, and I'm 68.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Staff, Great Work!

    The staff here is always friendly and incredibly helpful. The work is done quickly and right, with the prices being reasonable and the quality fi...

    Dealer Response

    We are happy you enjoyed working with our staff, Grant. We appreciate your positive review!


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    The staff here is always friendly and incredibly helpful. The work is done quickly and right, with the prices being reasonable and the quality first-rate.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy you enjoyed working with our staff, Grant. We appreciate your positive review!


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  • Bob Maxey Ford is the best!

    The staff at Bob Maxey, especially Mark O'Bryant, is always helpful. I recommended that my godsister purchase her next vehicle at Bob Maxey and sh...


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    The staff at Bob Maxey, especially Mark O'Bryant, is always helpful. I recommended that my godsister purchase her next vehicle at Bob Maxey and she purchased her vehicle through Mark within a couple weeks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer Service Supreme

    The experience with Zach and his team has always been an extremely favorable one. Their approach towards customer satisfaction never disappoints....

    Dealer Response

    We are happy to hear of your positive experience with our location, Stephanie. Thanks for the positive feedback!


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    The experience with Zach and his team has always been an extremely favorable one. Their approach towards customer satisfaction never disappoints. Thanks!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy to hear of your positive experience with our location, Stephanie. Thanks for the positive feedback!


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  • Great Service.

    Staff were very helpful, Kudos to the shuttle drivers, I usually don't go to this dealer for service as it is a distance from my home and work,th...


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    Staff were very helpful, Kudos to the shuttle drivers, I usually don't go to this dealer for service as it is a distance from my home and work,the shuttle service made it easy.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Experience

    Great service. Prompt replies to all my questions.

    Dealer Response

    We are happy to hear that you were pleased with our service, Shawn! We appreciate your positive feedback.


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    Great service. Prompt replies to all my questions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear that you were pleased with our service, Shawn! We appreciate your positive feedback.


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