Heiser Ford Lincoln

During a casual drive by in the rain, a used Yukon caught my eye. When I walked in, Pat Cardinal introduced himself and made me feel comfortable and welcome.... I felt bad to ask Pat go out in the driving rain to bring the vehicle closer. However, he brought the car indoors for my convenience. There was never a hard sell during the next 2 days as I pondered my decision over several similar vehicles at other dealers. But I keep coming back to Heiser because of Pat's calm, knowledgeable assuring style as he answered every question, and facilitated the "deal". Pat called me a day later to invite me back again, to meet Dave, the service manager and replace a headlamp. Frankly, I was amazed how easy and pleasant the experience became, because of Pat Cardinal. Call him, ask for him, and you'll have a great success!

This was my first time shopping for a car in over 10 years, not to mention the first time ever I decided to try leasing. Jamin Jackson was my sales guy... and he was awesome. He was very knowledgable about the SUV and answered all of my questions and more. I was very nervous coming going in to this new car leasing experience, but he put my mind at ease and made sure I felt confident in my decision. The dealership is clean and well organized. The sitting room with snacks and drinks for the customers is a nice touch! I love my new Ford Explorer. Many thanks for helping make this an overall great experience!!! Jess Dotson :)

Jamen Jackson was our salesman and he went above and beyond our expectations. He followed up with us to make sure we were satisfied with our purchase.... Thanks James for your excellent service.

This dealership was beyond astonishing. Jamen Jackson went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me... the most quintessential suggestions which lead me to my dream car (Jeep Commander) After I decided on the truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend the Heiser Ford Dealership ( Mr.Jackson in particular) to anyone who is looking for a new or used vehicle. Thank you !

When visiting Heiser Ford Lincoln in Glendale/Milwaukee WI this week to look into a beautiful 2013 Lincoln MKS this week, I was as well very fortunate... and comforted with equally or better customer service from Heiser company rep Jamen Jackson.As a business owner myself of a 75 year old Milwaukee machine tool manufacturer,I'm fully aware of the value of true genuine professional customer service;Jamen Jackson has the whole package.This gentleman was probably the best sales rep I've ever seen;made purchasing a car a true pleasure (hard to imagine,right?).If wanting a Ford or Lincoln,go to Heiser Ford and ask for Jamen and see for yourself.Thanks Jamen,great car,even better customer service. P.S. See the sales manager Bob,he was outstanding also.Bob actually was able to enhance an already "Top Shelf" customer service technician in Jamen.

Pat was very helpful and friendly! I would definitely recommend him to a friend.

Pat was informative and made the experience stress free

This is the second car I bought from Pat the timing was perfect thanks

My salesman, Pat, was very helpful and made the process smooth and enjoyable.

Pat was amazing! He was super helpful in making sure our experience was first rate! We appreciate his knowledge and helpfulness through the buying process!