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Heiser Ford Lincoln

(2,528 reviews)
Visit Heiser Ford Lincoln
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:30pm
Sunday Closed Closed
New (414) 375-4964 (414) 375-4964
Used (414) 375-4242 (414) 375-4242
Service (414) 375-0902 (414) 375-0902

Reviews

(2,528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heiser Ford Lincoln from DealerRater.

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NEW CAR EXPERIENCE WITH PAT

Pat was the best car salesman I have had the pleasure of working with. From the time I first met him, he was personable, articulate and very well informed. He worked hard to help me find the perfect SUV. I cannot say enough about Pat. He has the patience of Job with all my questions. THANKS PAT for all your help. I am going to recommend you to all my friends when they need to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2014 Explorer

We received great service from Pat C. He was very thorough in his explanation of not only the vehicle but of the entire process in general. We also had a little hang up with the vehicle and it being in need of future service. Pat went above and beyond to make sure this would be taken care of in a timely fashion. We would definitely recommend Pat to any friends or family that are looking to buy a new vehicle. Only compliant was that it took a long time for the entire process from getting out old vehicle accessed to purchasing, title, etc. Pat explained when we were here the first day that they were a bit "short-staffed". Pat was also great with our very active 15-month old daughter when we brought her in the first day we came to visit for our price quote on our trade in vehicle. Thanks for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 Ford Escape

Patrick Cardinal was very respectful and forth coming in giving me a payoff of my vehicle and a good deal on a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Luke's review

I had a great buying experience with Xavier at Heiser. He found the best car and fit for me. I would highly recommend buying from Heiser.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Explorer Sport

Great buying experience! Everyone we worked with was very pleasant, helpful and upfront, especially Pat Cardinal, who we really enjoyed working with. Very nice facility as well. Would recommend based on our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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my new mkz

pat was great through the whole time I was there will buy from again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FUSIONS

PAT WAS A FANTASTIC SALESMAN, HE GOT ME WHAT I WANTED AND HE GOT ME IT QUICKLY. I WILL DEFINITLY BE RECOMMENDING HIM AND THE HIESER FORD DEALERSHIP IN THE FUTURE AND EVEN WHEN I COME IN NEED OF MY NEXT CAR. 5 STAR SERVICE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Elise's Review

Xavier was my salesman. He did a nice job and worked hard to find me the exact care I was looking for; however, it was apparent that he was inexperienced like sometimes I would ask him details about the car or the buying process took many different steps over the phone. Overall, I am happy with the car I purchased.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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my new van

Pat was an amazing sales man. He helped us find the perfect van for our family needs. He is great at making sure you find the car you need at the style and price you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 Focus

Pat was wonderful..patient,kind,considerate, and professional in every way.. long wait for financial guy but great experience. Thanks to everyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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