Reviews
NEW CAR EXPERIENCE WITH PAT
Pat was the best car salesman I have had the pleasure of working with. From the time I first met him, he was personable, articulate and very well informed. He worked hard to help me find the perfect SUV. I cannot say enough about Pat. He has the patience of Job with all my questions. THANKS PAT for all your help. I am going to recommend you to all my friends when they need to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2014 Explorer
We received great service from Pat C. He was very thorough in his explanation of not only the vehicle but of the entire process in general. We also had a little hang up with the vehicle and it being in need of future service. Pat went above and beyond to make sure this would be taken care of in a timely fashion. We would definitely recommend Pat to any friends or family that are looking to buy a new vehicle. Only compliant was that it took a long time for the entire process from getting out old vehicle accessed to purchasing, title, etc. Pat explained when we were here the first day that they were a bit "short-staffed". Pat was also great with our very active 15-month old daughter when we brought her in the first day we came to visit for our price quote on our trade in vehicle. Thanks for the great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2017 Ford Escape
Patrick Cardinal was very respectful and forth coming in giving me a payoff of my vehicle and a good deal on a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Luke's review
I had a great buying experience with Xavier at Heiser. He found the best car and fit for me. I would highly recommend buying from Heiser.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Explorer Sport
Great buying experience! Everyone we worked with was very pleasant, helpful and upfront, especially Pat Cardinal, who we really enjoyed working with. Very nice facility as well. Would recommend based on our experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
my new mkz
pat was great through the whole time I was there will buy from again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
FUSIONS
PAT WAS A FANTASTIC SALESMAN, HE GOT ME WHAT I WANTED AND HE GOT ME IT QUICKLY. I WILL DEFINITLY BE RECOMMENDING HIM AND THE HIESER FORD DEALERSHIP IN THE FUTURE AND EVEN WHEN I COME IN NEED OF MY NEXT CAR. 5 STAR SERVICE!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Elise's Review
Xavier was my salesman. He did a nice job and worked hard to find me the exact care I was looking for; however, it was apparent that he was inexperienced like sometimes I would ask him details about the car or the buying process took many different steps over the phone. Overall, I am happy with the car I purchased.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
my new van
Pat was an amazing sales man. He helped us find the perfect van for our family needs. He is great at making sure you find the car you need at the style and price you want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 Focus
Pat was wonderful..patient,kind,considerate, and professional in every way.. long wait for financial guy but great experience. Thanks to everyone.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
