Russ Darrow Chrysler Dodge Jeep RAM

Reviews

Average Ratings

4.7
479 lifetime reviews. Includes reviews of Russ Darrow Chrysler Dodge Jeep RAM from DealerRater.com
  • Newest member of the Jeep family
    November 18, 2017

    It was not easy for me to make the decision to buy a new car, and I was apprehensive about the whole process. Jessica and the other people I dealt...


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    It was not easy for me to make the decision to buy a new car, and I was apprehensive about the whole process. Jessica and the other people I dealt with were very patient, answered all of my questions, and went the extra mile to find me a car that I'm sure will suit me very well.

    Does recommend this dealer

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  • Pam's new ride
    November 17, 2017

    Thank you Gary and Brandon for helping my wife and I with the purchase of her new vehicle. You guys were awesome. She is very happy with her purc...


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    Thank you Gary and Brandon for helping my wife and I with the purchase of her new vehicle. You guys were awesome. She is very happy with her purchase.

    Does recommend this dealer

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  • Sales rep was awesome
    November 13, 2017

    Jessica help me out with everything I needed she pointed out the features on the car for me and we went for a test ride very useful and helpful


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    Jessica help me out with everything I needed she pointed out the features on the car for me and we went for a test ride very useful and helpful

    Does recommend this dealer

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  • Great Deal and informational service!!

    Stopped in to see a new Van I found online and it was sold so Brandon went right to work finding me a great deal. Jessica our salesperson was supe...


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    Stopped in to see a new Van I found online and it was sold so Brandon went right to work finding me a great deal. Jessica our salesperson was super helpful took time to explain all the features of the Van we picked and the team stayed after hours to close the deal. Bassim was helpful getting the financial side of things finalized with an even lower rate than first discussed. and we left the lot with our new van! I would buy here again. Thank You for the great service and lunch!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ask for Gary!
    November 6, 2017

    Gary was so nice and easy to work with. Buying a car can be overwhelming and stressful, but Gary made this the best car buying experience I have e...


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    Gary was so nice and easy to work with. Buying a car can be overwhelming and stressful, but Gary made this the best car buying experience I have ever had.

    Does recommend this dealer

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  • Perfect Level of Detail
    November 4, 2017

    Eric was an excellent salesman from the minute we walked in the door. The sell was not high pressure. Nobody at the dealership tried to persuade u...


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    Eric was an excellent salesman from the minute we walked in the door. The sell was not high pressure. Nobody at the dealership tried to persuade us into any purchase i.e. car, gap insurance, additional warranty etc. The Darrow team was also flexible to meet our needs. Overall, a very good experience!

    Does recommend this dealer

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  • Poor customer service!
    November 4, 2017

    This place doesn???t stand behind their warranties or their customers. They expect you to pay for a rental car even when your vehicle is still und...


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    This place doesn???t stand behind their warranties or their customers. They expect you to pay for a rental car even when your vehicle is still under warranty. I???ve been waiting for over a week for a response. Worst customer service ever!

    Does not recommend this dealer
    Came in for service or repair

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  • Smooth and professional experience
    November 4, 2017

    Gary, Chad and Justin were very efficient with the entire process. The longest time spent at the dealership was for Gary's rundown of the many fea...


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    Gary, Chad and Justin were very efficient with the entire process. The longest time spent at the dealership was for Gary's rundown of the many features of my new Jeep (i.e. the fun stuff, not paperwork). All in all one of the most stress-free car buying experiences I've had.

    Does recommend this dealer

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  • This dealership doesn’t back their warranties!

    I purchased a vehicle last summer and even with it still under warranty they expect me to rent a vehicle while my is being repaired. They don’t st...


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    I purchased a vehicle last summer and even with it still under warranty they expect me to rent a vehicle while my is being repaired. They don’t stand behind their warranties or their customers. Been over a week and still no response from this Dave He of a dealership !

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great experiene! Friendly and knowledgable!!
    November 3, 2017

    I found Russ Darrow Jeep a great place to trade in my old car and purchase a new car. The staff was friendly and helpful and the salesman, Eric Ha...


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    I found Russ Darrow Jeep a great place to trade in my old car and purchase a new car. The staff was friendly and helpful and the salesman, Eric Hanna, was very knowledgeable. The vehicle I wanted was at another dealership but was able to get my Jeep to Milwaukee without a problem. Would definitely recommend!

    Does recommend this dealer

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