Uptown Lincoln Ford

(4.8) 215 reviews

Dealer on Cars.com since March 2004

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.8
215 lifetime reviews.
  • 3rd Taurus purchased from Brian Slovachek.

    This is the third Ford Taurus that I have purchased from Uptown and Brian Slovachek. I am very happy with this Dealership. I will continue to buy v

    ...

    ehicles in the future from Uptown and BrIan because they treat you with respect and have an "old school" customer service appreciation . Thank you, Thomas O Chiapusio

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We'll work hard to make sure your completely satisfied and we're honored to serve you again. Thank you!


  • Consistent high quality service

    Uptown is always professional, timely and provides value-based services.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your continued support. Thank you!


  • Misinformation by salesman

    This is one of those unfortunate cases of a sales transaction going from almost done to completely imploding. I drove over 160 miles roundtrip in good

    ...

    faith of making a successful purchase with this dealer. The problem occurred around the financing aspect. The salesman suggested we finance with their lenders but I initially refused because I had my own financing already preapproved and I did not want more hits on my credit. The salesman assurred me that they would only make one inquiry but since I was still skeptical, I asked multiple times and he assurred me multiple times. In the end, I should have gone with my gut and declined but instead I trusted his word and sure enough, 7 inquiries popped up on my credit report within minutes. Thankfully I have credit monitoring and I was able to confront the salesman about this before finalizing the deal. The salesman was clearly dumbfounded and did not apologize but the manager did come over and acknowledge the misinformation and apologized. This seemed to be a minor detail to them and thats why I called off the deal. These details matter to some consumers and dealers shouldn't dismiss them so easily. This bordered on being a predatory practice! Dealers should not pretend to be lenders and simply double check if they're not truly sure about these aspects. Misinformation and lack of empathy and effort unraveled this purchase.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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Service & Repair

Service Reviews

4.8

119 lifetime reviews of the Service Department.

  • Consistent high quality service

    Uptown is always professional, timely and provides value-based services.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your continued support. Thank you!


  • routine maintenance

    I was within a few miles of my recommended service and the get service light came on in my fleet vehicle. They got me in right away and I really appr

    ...

    eciate that.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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Service Pricing

    Tire Rotation

    $25.5

    Oil, Filter Change

    $29.95 and up*

    Wheel Balance

    $85

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 819 Offers on 28 Models

About Our Dealership

Dealer on Cars.com since March 2004

Welcome to Uptown! Customer Satisfaction has been the benchmark of our growth since 1946. We welcome your comments whenever you use one of our sales or service facilities. Uptown is your full service Lincoln and Ford dealer located one block south of Mayfair Mall in Wauwatosa. We have grown to be one of the largest Lincoln dealers in Wisconsin and we are Milwaukee's newest Ford dealer. Uptown has consistently ranked among the leading dealers in the State of Wisconsin. We have been and still are, one of the top 100 dealers in the US for excellence in the sales and service experience, attaining premier status.

"Uptown begins with YOU!"
Uptown Lincoln Ford
2111 N. Mayfair Rd Milwaukee, WI 53226
New (414) 203-8001
Used (414) 395-8876
Service (414) 312-4827
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