Reviews

Average Ratings

4.6
27 lifetime reviews.
  • A very good buying experience

    Very proud of my new Lexus ES350, the buying experience was very nice, salesman was very attentive and finance person very helpful with all purcha...

    Dealer Response

    Thank you for your kind review.


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    Very proud of my new Lexus ES350, the buying experience was very nice, salesman was very attentive and finance person very helpful with all purchase detail. It was a perfect buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind review.


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  • Lease a New Car

    I want to said Thank you to Lexus of Kendall for the Excellent Customer Services. Especially Edwin Obando( Sales Guy ) 100% customer service and p...


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    I want to said Thank you to Lexus of Kendall for the Excellent Customer Services. Especially Edwin Obando( Sales Guy ) 100% customer service and professionalism. Juan Soto( Finance Guy ) Rated 5*. Wonderful person and extremely helpful. The whole process was comfortable. I will recommended Lexus of Kendall to family and friends. Thank you one more time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer

    Rogelio provided excellent customer service!! I will highly recommend others to him purchase their car from him. Dorothy N.


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    Rogelio provided excellent customer service!! I will highly recommend others to him purchase their car from him. Dorothy N.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Overpriced _ too many hidden fees

    Prices are way above average Dealer buy used cars for auction and hi markup of the price Abusive with too many follow up phone calls They dealer...

    Dealer Response

    Hello, My name is Trini Lora, E-Commerce Director at Lexus of West Kendall. I want to apologize for the confusion and the calls you are receiving...


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    Prices are way above average Dealer buy used cars for auction and hi markup of the price Abusive with too many follow up phone calls They dealer agents keep contacting and has access to other online requests and they portend that they are calling from cars. Com I hope they improve

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello, My name is Trini Lora, E-Commerce Director at Lexus of West Kendall. I want to apologize for the confusion and the calls you are receiving from our store. If you are open, I would like the opportunity to answer any questions you may have and address your concerns. My contact information is 786-573-7672 Direct Line and Email is TrinidadL@LexusofWestKendall.com.


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  • Wonderful experience

    I just purchased a new Lexus and I had such a wonderful experience. I am extremely picky but my salesman Carlos Ruiz has all the patience in the ...


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    I just purchased a new Lexus and I had such a wonderful experience. I am extremely picky but my salesman Carlos Ruiz has all the patience in the world. Thank you Carlos for making this purchase so enjoyable. Ask for Carlos Ruiz when you visit West Kendall Lexus.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Spot on

    Great experience and no lies. Ray O, Caesar and Tony were fast and effective. Deal done very fast.


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    Great experience and no lies. Ray O, Caesar and Tony were fast and effective. Deal done very fast.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Great people especially Francisco Liantaud!! Thank you guys!!


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    Great people especially Francisco Liantaud!! Thank you guys!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Lexus of kendall

    My experience was beyond amazing. The whole staff was attentive, the cafecito shop in the servicing area is a great plus. Karly Doehla was on time...


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    My experience was beyond amazing. The whole staff was attentive, the cafecito shop in the servicing area is a great plus. Karly Doehla was on time to our appointment and went above and beyond From the moment I walked in to the very last second before I left. If you need to buy a car ... ask for her!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service Department

    Very happy with the Service Department. Every time I come in, they are very polite and knowledgeable. A special thank you to Francisco Liantaud f...


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    Very happy with the Service Department. Every time I come in, they are very polite and knowledgeable. A special thank you to Francisco Liantaud for always being so friendly and making me feel like a family instead of a customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service visit

    My service advisor went above and beyond to make sure all my needs were met during this visit. I received a loaner while the car was being service...


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    My service advisor went above and beyond to make sure all my needs were met during this visit. I received a loaner while the car was being serviced, and my car was clean and ready in a very short time. I have never had a bad service experience, and have owned a Lexus for the past 6 years.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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