Spanos Motors

From the moment you walk through the door of Spanos you're greeted with kindness and respect while competitors may leave you to your own devices, I had called Spanos in advance to inquire about a vehicle and when I arrived Miguel, the advisor I had talked to on the phone showed us to the vehicle. We didnt end up getting the vehicle we first inquired about but Miguel made sure to show us ALL of our options and took his time going through EVERY option available to get us into a vehicle we liked. Miguel is the guy you're looking for if you want to buy a car. He will make it work. Other than that the quality of cars is above average. Makes you feel like you're buying a certified pre owned car from a manufacturer dealership.

My husband and I came here looking for a quality 4 door car to replace our Mustang. We felt very welcome here and though our situation was a difficult one with financing our sales advisor, Miguel worked until the deal went through even after we had given up for the time being. He wants you to have your new ride as bad as you do! Thanks Miguel!

Pleased a few years back with Spanos--But my recent experience was/is a disaster. Bought my car in April and it took until late July to get it registered in NYS. After the long wait-they called and said I owed $459 additional fees--I wanted the plates so I paid and asked for an explanation of the fees. A week later the info was emailed--What a crock!!!! I had paid $425 in registration/transfer fees at the time of sale and knew there would be about $250 in additional sales tax to be paid at the end. So the tax and costs of registration were about $405 ----$20 less than what I had paid back in April . I want a refund of the $459 I paid as ransom to get the plates !!! Maybe a manager or an owner will read this review and understand my frustration.

To begin with, this dealership does not care about its customers at all. Once they have your money, you are on your own. Here are a few on the issues I experienced. 1) They did not overnight the buyers paperwork when they said they would. 2) They didn't deposit my bank check promptly. 3) They didn't ship my car when they agreed to. 4) They offered to apply a PERMAPLATE coating valued at $900 to keep the deal together but when I asked about the warranty paperwork they claimed that there would be no warranty. 5) They did not send me copies of all of the signed paperwork that they promised to do. 6) They delivered the car with 1/4 tank of gas when I was promised a full tank. When I reported this I was told that they would send me a gift card for the gas. This has not happened. 7) They did not disclose that there was only one key fob instead of two. This will cost me $544.15 to get a replacement. 8) They did not disclose that the front passenger floor mat was missing. 9) They did not disclose that the battery was weak and would need replacing within the first two weeks. Cost $455.30. Dealing with Spanos Motors has been the most horrific business dealing that I have ever had in my 72 years. They are not trustworthy as they do not do what they say they will do. There is certainly a lack of transparency with their staff. There is an overall lack of integrity with the entire organization. If I could go back and change history, Spanos Motors would not be part of mine.

This dealership is quite a revelation. I found it only because I was motorcycle shopping and they had what I was looking for at an amazingly price - I didn't even bother trying to negotiate, that's how good a price it was and I ALWAYS try to get a better deal. Dean was not only incredibly helpful and kind (especially to my wife and dog!), he is very personable. Most definitely NOT your typical car salesman (and I've BEEN in the biz and know the stereotypes are all too often true). I would highly recommend this dealership to anyone looking for.a nicer, high quality used import...AND they're a Ural dealer! Thanks again to everyone at Spanos!

The team at at Spanos worked with us and got us a great deal. I would recommend this place to anyone looking for a higher end vehicle. Special thanks to Gina and Lisa

Inconsiderate of other's time, poor customer service (Dean and Lisa), inflexible and outdated rules, nonsensical practices when accepting checks from credible financial institutions and overpriced warranties.

Inconsiderate of other's time, poor customer service (Dean and Lisa), inflexible and outdated rules, nonsensical practices when accepting checks from credible financial institutions and overpriced warranties.

Saw this vehicle online... I called and spoke with Miguel who was very prompt, courteous and friendly. Being from Detroit they were more than willing to work with me. I flew in from Detroit and they picked me up from the airport in my new car. Quality vehicle and Great price! The pictures were very accurate. I highly recommend Miguel and this dealership!

I enjoyed my time purchasing my car from here. I dealt with a guy named Miguel. Very laid back, doesn’t, hassle you, lets you test drive and really pick what you want.