Wilde Toyota

Reviews

4.7
(705 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Wilde Toyota from DealerRater.

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5.0

Great service

Prentiss and Waqas were great. Being a female buying a car on my own, I never felt pressured. Prentiss always kept me in the loop about my car and was very informative. I've bought a used car and now a new car from Wilde Toyota. Always great service.

Dealer response

We are happy to hear that you had a great car buying experience with Prentiss & Waqas! It was wonderful working with you, and we hope that you enjoy your new Wilde vehicle!

5.0

SMALL PROBLEM BUT GREAT SERVICE

My Mother had a small service requirement, your Assistant Service Manager DAVID OLGUIN, took care of it for her. I really appreciate his help for my 90 year old Mom.

Dealer response

We are thrilled to hear that David could help your mother with her vehicle! It was wonderful working with you, and thank you for choosing Wilde!

1.0

$900 NanoCure Essential Protection is a scam

Do NOT trust the used car manager or the salesmen at Wilde Toyota in West Allis! I purchased the NanoCure Essential Protection after being told it covers the exterior for light scratches and interior for things like small tears in the fabric. That seemed worth the $900 cost. Then I called the insurance company on a claim, only to findout, my $900 NanoCure Essential Protection only covers tree sap and bird droppings. I wasted $900 for tree sap and bird droppings coverage.

Dealer response

John, we are concerned by your comments, and we would like the opportunity to speak with you regarding your service experience. At your earliest convenience, please contact me, Mary Doherty, Customer Service Advocate, at 414-329-6042.

5.0

Prius Purchase

Jim Blake was exceptionally helpful in making the purchase of my Prius as painless as possible. He was also available after the purchase was completed for questions.

Dealer response

We are thrilled to hear that Jim could help you with your purchase! It was wonderful working with you, and we hope that you enjoy your new Wilde vehicle!

1.0

I Feel Slimy

I emailed Wilde Toyota about a used car that I saw online to see if it was still available. I received an email saying that it was, with the internet sales person asking me what time did I want to see it. I told him that I would be there in about an hour (2:30 pm). I dove the 25 minutes and arrived at 2:20 pm only to be told that the car had been sold that morning. The salesman then asked me if I wanted to see another car. It is these types of sales tactics to lure customers in to their business that gives used car salesmen a bad reputation. I feel "slimy" after dealing with them and will not ever look at a car from them again.

Dealer response

Jim, your feedback and satisfaction are our top priority. Unfortunately, our inventory is available on a first-come, first-serve basis in order to accommodate all of our customers. However, we would be happy to help you find a similar vehicle in a similar price range. At your earliest convenience, please contact me, Rachel Pigo, Customer Service Advocate, at (414) 329-6006.

5.0

New Toyota Tundra Purchase

Alex and his team were great to work with!!! Alex ensured my new Toyota Tundra purchase was a pleasant experience and provided the highest level of customer service and support!

Dealer response

Thank you for taking the time to share your feedback with us! We are so glad that Alex could help make your car buying experience a pleasant one. It was great working with you, and we hope that you enjoy your new Wilde vehicle!

4.7

Gary and Nancy Whitman

Wilde Toyota is a beehive of activity. The customer might be overwhelmed at first seeing the army of highly trained professionals busily servicing so many clients. As soon as you meet your sales representative, a pleasant experience begins. They are ready to help you find the vehicle you want.

Dealer response

Our team is always happy to be of service, and we are so glad that they could help you during your experience! It was a pleasure working with you, and thank you for choosing Wilde!

5.0

Car buyer not sure what you are asking here sorry!

We had a great experience. We were very happy with the help and knowledge that Giuseppe F had. He made our buying experience easy. Ken, the Finance Manager was great and explained everything very thoroughly.

Dealer response

Thank you for taking the time to share your feedback! We are thrilled that Giuseppe & Ken could help make your car buying experience so easy. It was wonderful working with you, and we hope that you enjoy your new Wilde vehicle!

4.5

Shopping for a new

The Sales Manager Phil Lo work at Wilde Toyota in He are Family member that why we all way come back in buy cars from WILDE TOYOTA...

Dealer response

Our team is always happy to be of service, and we are so glad to hear that our team could help. It was wonderful working with you, and thank you for choosing Wilde!

1.0

Bad Experience

I just bought a new car from Wilde and it was a bad experience. Issues included: 1. Dishonest. To justify a low trade in offer they made up a mechanical issue with my car. Then when I suggested I’d cancel the trade their sales manager threatened to raise the new car price because they “advertised the wrong price” and thought they could make up the money on the trade in. They also forgot to include a $1500 rebate in my initial purchase agreement. Good thing I saw the error. 2. Poor Communication. I live over an hour away so wanted to close the deal that day. To avoid a second trip I accepted the low trade offer. It was only after I signed the purchase agreement that the sales manager came out to tell me they couldn’t finalize everything that day and that I’d have to come back again. 3. Not COVID Safe. The sales rep I worked with kept his mask below his nose even after I asked him to cover up. Many other employees had masks below the nose too. Masks don’t work like that. Have some respect for customers.

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