Palmen Chrysler Dodge Jeep RAM of Racine

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4.5
(3,108 reviews)
Visit Palmen Chrysler Dodge Jeep RAM of Racine
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
New (262) 671-4629 (262) 671-4629
Used (262) 671-3736 (262) 671-3736
Service (262) 456-5186 (262) 456-5186

Inventory

See all 130 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2005.
For years Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler Dodge Jeep and RAM vehicles for the Racine Wisconsin area. Our dedicated sales staff knowledgeable finance associates and expertly trained technicians are all here to make your experience fast fun easy and hassle-free. We also carry an inventory of OEM auto parts so anything and everything automotive you may need is here at Palmen Chrysler Dodge Jeep RAM in Racine!
Great People Products and Prices - That's the Power of Palmen!

Service center

Phone number (262) 456-5186

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.5
(3,108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Chrysler Dodge Jeep RAM of Racine from DealerRater.

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1.0

Unscrupulous.

Unscrupulous. Wasn't told about an accident. Touch up paint washed away after first rainfall. I wouldn't buy from them again.

1.0

Unscrupulous.

Unscrupulous. Wasn't told about an accident. Touch up paint washed away after first rainfall. I wouldn't buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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4.0

The final bill seemed a little pricey (one hundred

The final bill seemed a little pricey (one hundred dollars) for an oil change and rotation.

4.0

The final bill seemed a little pricey (one hundred

The final bill seemed a little pricey (one hundred dollars) for an oil change and rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Everyone is great and so pleasant to work with.

Everyone is great and so pleasant to work with. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff.

5.0

Everyone is great and so pleasant to work with.

Everyone is great and so pleasant to work with. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

There was some contention when I got to the dealership.

There was some contention when I got to the dealership. I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took care of me and was extremely customer friendly. I was very happy when I left the dealership.

5.0

There was some contention when I got to the dealership.

There was some contention when I got to the dealership. I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took care of me and was extremely customer friendly. I was very happy when I left the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

I was on my way to Door County WI.

I was on my way to Door County WI. from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my service advisor along with everyone else at the dealership was truly amazing. Since I had to leave my truck up in Racine while I was back in St. Louis I never had any doubts that everything was going to be ok. I know that Autumn Roeder and this dealership went to bat for me to get the approval of a new engine from the extended warranty that I had on my truck and I am so thankful. Also a big shout out to Roger the mechanic who put the new engine in, it runs amazing. Thank again Jeff and Deanna

5.0

I was on my way to Door County WI.

I was on my way to Door County WI. from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my service advisor along with everyone else at the dealership was truly amazing. Since I had to leave my truck up in Racine while I was back in St. Louis I never had any doubts that everything was going to be ok. I know that Autumn Roeder and this dealership went to bat for me to get the approval of a new engine from the extended warranty that I had on my truck and I am so thankful. Also a big shout out to Roger the mechanic who put the new engine in, it runs amazing. Thank again Jeff and Deanna

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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3.0

scheduled apps take to long.

scheduled apps take to long. I have waited in the past two hours for a scheduled oil change

3.0

scheduled apps take to long.

scheduled apps take to long. I have waited in the past two hours for a scheduled oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

The service itself was quick and great, but my problem

The service itself was quick and great, but my problem was not fixed. I spent over $600 to have Palmen look into and fix my engine this past Wednesday. After 3 days, my Check Engine light came back on. It looks like I will be back in the dealership. Hopefully it will not cost me more!

1.0

The service itself was quick and great, but my problem

The service itself was quick and great, but my problem was not fixed. I spent over $600 to have Palmen look into and fix my engine this past Wednesday. After 3 days, my Check Engine light came back on. It looks like I will be back in the dealership. Hopefully it will not cost me more!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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3.0

Oil change and tire rotation costs $129 PLUS….

Oil change and tire rotation costs $129 PLUS….that is crazy….yet Their web site includes a coupon for TWO oil changes for $100.

3.0

Oil change and tire rotation costs $129 PLUS….

Oil change and tire rotation costs $129 PLUS….that is crazy….yet Their web site includes a coupon for TWO oil changes for $100.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Had an absolutely flawless and seamless experience

Had an absolutely flawless and seamless experience leasing a new Grand Cherokee from Randy Rogers! In & out in about 2 hours, and everyone else that was part of the process was great too; Steve Scwhaab in Finance, Sales Manager Joshua Wampole, Used Car Manager Ron Ward, and lastly Eric Profahl, the porter who did an especially nice job of cleaning up my blacked out Grand Cherokee Altitude! Can't imagine buying or servicing my vehicles anywhere else but Palmen in Racine. Thank-you...

5.0

Had an absolutely flawless and seamless experience

Had an absolutely flawless and seamless experience leasing a new Grand Cherokee from Randy Rogers! In & out in about 2 hours, and everyone else that was part of the process was great too; Steve Scwhaab in Finance, Sales Manager Joshua Wampole, Used Car Manager Ron Ward, and lastly Eric Profahl, the porter who did an especially nice job of cleaning up my blacked out Grand Cherokee Altitude! Can't imagine buying or servicing my vehicles anywhere else but Palmen in Racine. Thank-you...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Everyone was pleasant and there was no pressure.

Everyone was pleasant and there was no pressure. We felt we were treated fairly and were very pleased with the whole experience.

5.0

Everyone was pleasant and there was no pressure.

Everyone was pleasant and there was no pressure. We felt we were treated fairly and were very pleased with the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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