Luxury of Queens Inc.

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    July 30, 2019

    Thank you Luxury of Queens for putting me in my dream car at the right place. I live in Utah but was in Long Island for a few weeks so the day before I... left NY, they got me in my Mercedes GLC. I was impressed with how willing they were to take my current lease off my hands and send me off in a new car. I love it so much. Very helpful team!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 11, 2019

    Im very satisfied with my purchase of a 2015 Honda odyssey, these guys are really nice and honest - my sales person was Carlton Edwards who was very good... on his job, he was very clear explaining me the process, and very friendly - wasn't pushy at all, was very helpful. Overall i like the honesty in this place, very transparent with there fees without all kind of hidden nonsense fees you find elsewhere, they dont try to trick you, they just try to help you with your needs! Highly recommended!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • November 11, 2016

    I just recently purchased a car from here and couldn't be happier! Carlton was fantastic!!! He helped me buy the car I really wanted even though I had... some credit issues. He took care of all the details and followed through on everything. Carlton made sure that went smoothly and in less than 24hrs I had my new car. If you need a car ask for Carlton!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    This was sale I remembered vividly. I was happy to inform you of the approval interest rate because it lower than what you expected by a ton. I defini...tely appreciate your review and look forward to helping you or anyone you refer in the near future.

  • 4.0 out of 5
    May 28, 2019

    Love my Mercedes GLC I bought from them. The fees were kind of pricey but they handled the registration and paperwork which was nice. They’ve been responsive,... helpful, and honest as far as I can tell. They worked hard to put me in this car on a time crunch. Would recommend!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 21, 2019

    Just picked up a 2014 Altima and I couldn’t be happier. After searching all over the area at various used car lots Luxury of queens was the only place... I felt comfortable buying from. Great guys at the dealership very informative and they made the process quick and easy. Carlton was very helpful and is a great sales associate at Luxury Of Queens. They have a very large selection of cars to choose from at a reasonable price.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    February 27, 2019

    Dealer was dishonest. Vehicle revealed damages not told to us. Pricing a vehicle unfair due to damage the one side rear and front. Extensive wear in tear... on interior

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 14, 2018

    I Got a 5 cars from this dealer. They are friendly and trustable.. I suggest everyone to get their car without hasitate.. Specially thanks to Ralph as... a sales person very nice and friendly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 1, 2017

    I genuinely had a better car buying experience here than ANY previous purchases and I've owned over 20+ cars, new and used, dealer and private party. ... Granted I walked in and knew exactly what I wanted and I knew they had the car in stock. Didn't haggle on the price to waist the dealer's time and Carlton certainly didn't waste my time. Everyone worked around my time restrictions. Easiest and smoothest transaction ever in my experience. ZERO REGRETS. I was pleased enough to ask for another car from them when they get it in stock. That says a lot. Returning customer for sure. Carlton, YOU'RE THE MAN.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 23, 2017

    Let me start off by saying that I have been going there for years. I remember when they only had the front lot, before they expended into the back lot.... These people are stand up, operated by 2 brothers. I have never had any pressure to purchase a car or any headache you get with other dealerships trying to "CON" you. Their lenders are awesome, with good rates. They do sneak in any fees like warranty, most other shady dealers do. Its very hard in NY trying to find a dealership with good people and I have even paid a little more on a comparable car since the buying process is very easy here. every time I want a particular car, I contact these guys first to see what they can do.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 9, 2017

    I goy a used 2016 Nissan and realized it was missing a piece that connects to the jack. Went back and got it all sorted out. They helped with everything... I needed to get the car. They stayed later than regular hours the day I purchased the car. I would recommend this place.

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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