[{"id":368104,"personPtyId":38387931,"firstName":"Angel","lastName":"Mendez","titleText":"Sales & Leasing Specialist","shortBioText":"I have been in the car business for close to 4 years. The complete satisfaction of my customers means everything to me. In my spare time I enjoy lots of time with my children, playing sports and going to sporting events.","emailTxt":"angelm1878@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":147,"imageUrl":"https://cdn-user.dealerrater.com/images/93e15920704a.jpg","drDealerId":13530,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":56207,"firstName":"David","lastName":"Nabel","titleText":"General Sales Manager","emailTxt":"dnabel@taylorautonet.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/users/taylorhyundai/6adc488b-04ee-485a-9396-95bd5081e985.jpg","drDealerId":13530,"dealerEmpStartDtUtc":"1346457600","industryStartDtUtc":"946684800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":395657,"personPtyId":38398932,"firstName":"Kimberly","lastName":"Varner","titleText":"Sales & Leasing Specialist","shortBioText":"I have been in sales my whole life. I enjoy working with the public and taking care of their Automotive needs. I currently live in Grovetown which is a booming town. My kids are grown, I have 4 grandkids from 4 to 18.","emailTxt":"kimberlyvarner@ymail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/c806262319d6.jpg","drDealerId":13530,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"612662400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":389356,"personPtyId":38398215,"firstName":"Ernest","lastName":"Eldridge","titleText":"Sales & Leasing Specialist","shortBioText":"In the car business for close to 6 years. Grew up in Augusta, have sold cars for Honda, Ford, Toyota, and Kia. First experience selling for Hyundai was in North Carolina, loved the product and came back home to Augusta to work for Taylor Hyundai. In my spare time I enjoy spending time with my son.","emailTxt":"eeldridge@taylorautonet.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/ec24624fdcf8.jpg","drDealerId":13530,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1296518400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":372235,"personPtyId":38390055,"firstName":"Doug","lastName":"Abfalter","titleText":"Sales & Leasing Consultant","emailTxt":"dabfalter@taylorautonet.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/0790aa35d705.jpg","drDealerId":13530,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":391199,"personPtyId":38394844,"firstName":"John","lastName":"Stringfield","titleText":"Internet Sales Consultant","shortBioText":"I have been a part of the Taylor Hyundai family for almost 10 years and have enjoyed each opportunity to help my customers through the car buying experience. In my spare time I like to play golf, soccer and spend time with my children","emailTxt":"jstringfield3@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/b00790d5f78b.jpg","drDealerId":13530,"dealerEmpStartDtUtc":"1230768000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":493175,"personPtyId":38921979,"firstName":"Daryl","lastName":"Pope","titleText":"Sales Consultant","shortBioText":"I've been in the auto industry on and off for over 15 years and have enjoyed each and every person I have helped purchase their next vehicle. In my spare time, I enjoy the occasional game of golf.","emailTxt":"d1_44@hotmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13530,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1009843200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":184169,"personPtyId":38382210,"firstName":"Jamie","lastName":"Grayson","titleText":"Internet Sales Consultant","shortBioText":"I am a life long car guy whose father was a car man and whose father before him was a car man. Three generations of the car business and that's where I got my start. My father owned an AMC/JEEP franchise in Raleigh N.C. where I grew up and went to High School and College at NCSU. I started at the bottom washing cars and changing oil and moved my way up the ladder. When we lost the franchise in 1982 I went to work with several other dealerships earning sales awards as I built my customer base. All that was left in Raleigh when I met my wife Regina at our 30th High School reunion. I soon moved to Augusta to continue serving my new customer base I have built over the past 7 years here at Taylor Hyundai where customers are not just a number they are part of the Taylor Hyundai Family that has been in business for over 30 years.","emailTxt":"jgrayson@taylorautonet.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":152,"imageUrl":"https://cdn-user.dealerrater.com/images/users/taylorhyundai/a0789c05-70ba-4913-b7b5-bb3f5bbbecda.jpg","drDealerId":13530,"dealerEmpStartDtUtc":"1243814400","industryStartDtUtc":"262828800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":184210,"firstName":"Ben","lastName":"Powell","titleText":"SALES","emailTxt":"bpowell@taylorautonet.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":99,"imageUrl":"https://cdn-user.dealerrater.com/images/users/taylorhyundai/92893ea3-3cfa-4201-95e1-d945aca33412.jpg","drDealerId":13530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":184167,"personPtyId":38388732,"firstName":"Jerry","lastName":"Valentine","titleText":"Internet Sales Manager","shortBioText":"I'm a former U.S. Marine who's been with the Taylor family for 7 years. I am married and have three children, ages 23, 21, and 4. I look forward to serving you!","emailTxt":"jvalentine@taylorautonet.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/89626cd01105.jpg","drDealerId":13530,"dealerEmpStartDtUtc":"1262304000","industryStartDtUtc":"1262304000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":391200,"firstName":"Denny","lastName":"Phillips","titleText":"Sales & Leasing Specialist","emailTxt":"dphillips@taylorautonet.net","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/197687f1767a.jpg","drDealerId":13530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":477572,"personPtyId":38915234,"firstName":"Terrance","lastName":"Golden","titleText":"Sales & Leasing Specialist","shortBioText":"Terrance Golden is a 26 year old Army veteran. As a child he owned a big bucket of Hot Wheels (toy cars) and that passion for cars has transferred into his adult life - on a much larger scale of course. He has lived in multiple states and in South Korea, which has contributed to his unique personality. Terrance's hobbies include bowling, billiards, and fishing.","emailTxt":"terrance.l.golden@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/a1e2130f84fc.jpg","drDealerId":13530,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:45 AM - 6:00 PM

Taylor Hyundai Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:45 AM - 6:00 PM

Tuesday

7:45 AM - 6:00 PM

Wednesday

7:45 AM - 6:00 PM

Thursday

7:45 AM - 6:00 PM

Friday

7:45 AM - 6:00 PM

Saturday

7:45 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

TAYLOR HYUNDAI OF AUGUSTA

...



Taylor Hyundai is part of Taylor Auto Group, a respected group of dealerships created by Ann Taylor in North Augusta, SC, in July of 1983. Mrs. Taylor purchased the Augusta, Georgia, Hyundai franchise in 1992 and she and her sons have carefully nurtured its growth over the past 24 years.

Taylor Hyundai is a full-service center offering a suite of Hyundai services: New vehicle sales, pre-owned sales, Finance, Service and Parts. We pride ourselves on our customer service and strive to deliver the best customer satisfaction in a highly professional manner. Thank you for your consideration.

"2018 DealerRater Dealer of the Year"

Service

Oil, Filter Change

$34.95 and up*

Wheel Balance

$54.95 and up*

Tire Rotation

$18.95 and up*

Wiper Blade Replacement

$38.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
970 lifetime reviews. Includes reviews of Taylor Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 12, 2018

    Take your car in for a simple belt change and you are told things that MUST be done for at least 1200.00. Smelly waiting area, with uncomfortable seating,... no shuttle service, no rental availability, but hey, free coffee. They never seem to have anything on file regarding your appointment that you set up online so you have to go through the whole spiel again. Some service personnel will not even acknowlege you standing there. Svc mgr showed me a checklist of items that were '100% in great shape' when there were at least four items I was aware of (on that list and supposedly checked out) that needed attention such as cabin filter and windshield wipers. All in all the last couple of service visits left me wondering what to believe from the svc mgr or about my car. I can't speak to sales there as I haven't bought a vehicle there and wouldn't dare after years of subpar service and unconcerned personnel (which seems to have a high turnover in the service dept.)

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 24, 2018

    Couldn't be more pleased Excellent service & friendliness of staff. They will go to great lengths to help you obtain vehicle you desire. Always a sales... team & service member to help with any questions during & especially after sale.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Nabel

    General Sales Manager

    (4.9) 56 reviews

    Kimberly Varner

    Sales & Leasing Specialist

    (5.0) 38 reviews

  • September 2, 2015

    And outstanding dealership with excellence in all areas of the car buying business. Knowledgable sales staff, polite employees throughout the dealership... and an excellent maintenance department that truly works with you. Free car wash with service and free scheduled detailing inside and out. I would not buy a car from any other dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, we strive to take care of every customer we serve. Todd Torchia, GM

  • 5.0 out of 5
    September 8, 2018

    We had a great salesperson that made our experience awesome. Kim made everything we wanted happen. She has been there still for any questions we have.... She was such a pleasant surprise. Will tell all that we know to come there first!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Taylor Hyundai

    Thank you for taking the time to give Kim a great review. We appreciate your business ! Enjoy your vehicle ! Sincerely, Todd T, GM


    Worked with:
    Kimberly Varner

    Sales & Leasing Specialist

    (5.0) 38 reviews

  • 5.0 out of 5
    July 25, 2018

    I have traded with Taylor Hyundai for over 30 years. They are the most professional dealers I have ever seen. Mr Pope was awesome and super helpful. ... No one else has given me the exceptional service all around as Taylor.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Nabel

    General Sales Manager

    (4.9) 56 reviews

    Daryl Pope

    Sales Consultant

    (5.0) 13 reviews

  • 5.0 out of 5
    July 8, 2018

    Outstanding service here. Angel was very honest and upfront about this vehicle. He was very knowledgeable about all the features of this car. He also took... time to explain all the features the car had and that was excellent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Angel Mendez

    Sales & Leasing Specialist

    (5.0) 147 reviews

  • 5.0 out of 5
    June 22, 2018

    All of your personal were so friendly and helpful. Especially Kimberly. I appreciate the exceptional customer service that was provided. Thanks again for... the great experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kimberly Varner

    Sales & Leasing Specialist

    (5.0) 38 reviews

    Daryl Pope

    Sales Consultant

    (5.0) 13 reviews

  • 5.0 out of 5
    June 4, 2018

    Wonderful service! Was able to match price from another dealer in order to keep my business! Highly recommend you go see angel mendez for all your new... car purchases!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Taylor Hyundai

    Thank your for your review, we appreciate your business ! Enjoy your new Hyundai. Sincerely, Todd Torchia, GM


    Worked with:
    Angel Mendez

    Sales & Leasing Specialist

    (5.0) 147 reviews

  • 1.0 out of 5
    June 1, 2018

    Had a female family member go into the service department to have a noisy console checked in her Hyundai Sonata. She was then told that she needed brakes... and rotors. (car has around 60 K miles on it). This, no doubt, was suggested because she is a woman, and the department figured now is a good time to bring in extra revenue for the day. She figured she'd take it to another repair shop for a second opinion. This should not have been necessary if the service department was doing their job and being honest. At this point, they were just trying to bring in extra revenue for the dealership, instead of properly assessing the situation. If you can't trust a DEALER, then who can you trust? They're supposed to know the car better than anyone else. The next shop she visited asked her who told her that she needed brakes and rotors, because she did not need that at this time. I would have never expected this from this dealership, as the owner has been very successful over the years. The problem is she has no idea what is going on in these situations.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 30, 2018

    Staff is very courteous and don???t pressure you into buy a vehicle. Their knowledge of the vehicles is very impressive, they know everything about the... cars you look at.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kimberly Varner

    Sales & Leasing Specialist

    (5.0) 38 reviews

    Doug Abfalter

    Sales & Leasing Consultant

    (5.0) 47 reviews

    Daryl Pope

    Sales Consultant

    (5.0) 13 reviews

View More Reviews