Napleton Autowerks River Oaks

New 888-859-7912 Dealer Website
Used 866-412-1599 Email Dealer
Service 888-457-6804

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Reviews

Average Ratings

4.9
103 lifetime reviews.
  • outstanding customer service

    My family has purchased several cars form Napleton Lincoln. They are really great. We dont dread the usual car buying process. Always very fair on...


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    My family has purchased several cars form Napleton Lincoln. They are really great. We dont dread the usual car buying process. Always very fair on new pricing and trade-ins. Highly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Miss. kimberly Joseph

    Am always pleased with you'll services. And I would recommend you'll to others. I feel that the services you'll have are very good and I will alwa...

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Kimberly! We hope to be of service to you again! Take care!


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    Am always pleased with you'll services. And I would recommend you'll to others. I feel that the services you'll have are very good and I will always be a customer. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Kimberly! We hope to be of service to you again! Take care!


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  • Great service as usual!

    I needed a replacement wheel for my vehicle. I was able to get the wheel ordered on Friday, delivered on Saturday and installed on Monday morning....

    Dealer Response

    Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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    I needed a replacement wheel for my vehicle. I was able to get the wheel ordered on Friday, delivered on Saturday and installed on Monday morning. The staff was helpful, thorough, efficient and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • Great service

    Very professional, courteous & reliable. Satisfied customer


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    Very professional, courteous & reliable. Satisfied customer

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great!!!!

    Great fast service everytime... love this place will be returning for every oil change...


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    Great fast service everytime... love this place will be returning for every oil change...

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • CAR OWNER

    WAS FIXED RIGHT THE 1st TIME AND ON TIME !! THANKS


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    WAS FIXED RIGHT THE 1st TIME AND ON TIME !! THANKS

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service, Cold in Waiting room

    Service was great, but a heater is needed in the customer waiting room!

    Dealer Response

    Thanks, Katherine! We hope you continue to choose Napleton's River Oaks Lincoln for all your vehicle needs! Take care!


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    Service was great, but a heater is needed in the customer waiting room!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks, Katherine! We hope you continue to choose Napleton's River Oaks Lincoln for all your vehicle needs! Take care!


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  • Car repair

    Ford Edge; Service was great. Explained what would be done and when the car would be ready.


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    Ford Edge; Service was great. Explained what would be done and when the car would be ready.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Raymond Penkala Retired Ford Skilled Tradesmen

    Always satisfied with your service. I have all my oil changes done hear fast service and my car always get washed. Very Pleasant Service People t...


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    Always satisfied with your service. I have all my oil changes done hear fast service and my car always get washed. Very Pleasant Service People to take care of any needs or questions I ask. Highly recommend the dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Oil change

    this time around I can't complain. but I still cant get over the fact that at one point an oil change took 4 hrs! but lately it's been great.

    Dealer Response

    Jose, your positive review means a lot to us, and we?re happy we could help you. If you have any additional needs or questions, we will be more th...


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    this time around I can't complain. but I still cant get over the fact that at one point an oil change took 4 hrs! but lately it's been great.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jose, your positive review means a lot to us, and we?re happy we could help you. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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