Napleton River Oaks

Very professional, courteous & reliable. Satisfied customer

Great fast service everytime... love this place will be returning for every oil change...

WAS FIXED RIGHT THE 1st TIME AND ON TIME !! THANKS

Ford Edge; Service was great. Explained what would be done and when the car would be ready.

Service was great, but a heater is needed in the customer waiting room!

Always satisfied with your service. I have all my oil changes done hear fast service and my car always get washed. Very Pleasant Service People to take care of any needs or questions I ask. Highly recommend the dealership.

this time around I can't complain. but I still cant get over the fact that at one point an oil change took 4 hrs! but lately it's been great.

My service experience was fantastic. Very few business provide both great mechanical service and customer service. Vince and Amber made my experience easy and hassle free. Over the last year I have dealt with Napleton Lincoln I have found all of Larry's (service manager) staff to follow his lead in actually care about not only vehicles but customers!! Thanks Jim Borgetti

Being a senior citizen, the ablity to trust your dealership to do the necessary work correctly, keeping our car safe is vital. For seniors, life depends on predictable outcomes while driving a top quality car. We love our Lincoln MKS. We know we can call Larry Housman with ANY concern because he is so amazingly knowledgeable about all aspects and watches all work being done each day. Larry understands how to build confidence in customers... he knows and remembers us like a friend. We also respect your mechanics. We have been helped by Vince and Amber regarding service matters with satisfaction in the past. We appreciate the nice waiting room with TV and fresh water to drink. We appreciate having our Lincoln returned freshly washed and running perfectly. We are at ease with your people and your repairs done at fair prices. We have already told others to buy from Napleton because we even got a fine Certified deal when we bought it! Napleton is our worry free dealership and we are proud to carry the name on the back of our car. We pass many competitors driving from Mokena to get here!

Everything went smoothly & in a timely manner.----------------------------------------------------------------------------------------------------------------