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Reviews

Average Ratings

5.0
61 lifetime reviews.
  • This was the best experience I have had in 30 year

    As a female buyer, my experience was top notch. I actually drove 50 miles to purchase my Lexus from this dealership. I completed everything on l...

    Dealer Response

    Hello, Thank you for sharing your experience while shopping at our dealership, Lexus of Chandler. We appreciate your feedback! We're thrilled to ...


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    As a female buyer, my experience was top notch. I actually drove 50 miles to purchase my Lexus from this dealership. I completed everything on line. My sales executive Robert James was outstanding, the GM Mark Spinnley was the reason I choose this particular dealership. I have purchased many luxury cars in the past this by far was the best dealership and experience! Thank you Lexus of Chandler, you truly are the best.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for sharing your experience while shopping at our dealership, Lexus of Chandler. We appreciate your feedback! We're thrilled to read you kind remarks and to have provided you the best dealership experience. Thank you for choosing us! Kind regards, Lexus of Chandler


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  • Jean excels in customer orientaion and support

    Jean goes out of his way to support his customers. His patience, diligence, commitment to meet customer needs is above and beyond my expectations.

    Dealer Response

    Hello, Thank you for taking the time to review our dealership. We're thrilled to read your experience went above expectations. Thank you for cho...


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    Jean goes out of his way to support his customers. His patience, diligence, commitment to meet customer needs is above and beyond my expectations.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to review our dealership. We're thrilled to read your experience went above expectations. Thank you for choosing Lexus of Chandler! Kind regards, Lexus of Chandler


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  • Great customer service!

    From the moment I contacted them about a vehicle they were very accommodating. They even work the financing before I stepped foot in the dealershi...

    Dealer Response

    Hello, Thank you for sharing your experience! All of us at Lexus of Chandler truly appreciate you taking the time to leave us a review. We are th...


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    From the moment I contacted them about a vehicle they were very accommodating. They even work the financing before I stepped foot in the dealership. Toddy was the sales person I dealt with. I plan to recommend them to all of my friends and family who are in the market for a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for sharing your experience! All of us at Lexus of Chandler truly appreciate you taking the time to leave us a review. We are thrilled you had such a wonderful time purchasing your new car and we really value the referrals. Thanks again, Lexus of Chandler


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  • Great Experience Great Car

    This is my 7th Lexus and 2nd from this dealer. Once again very easy and professional transaction. Thanks to Robert James and Randy Redd for all yo...

    Dealer Response

    Hello, Thank you for taking the time to review Lexus of Chandler. We appreciate your feedback regarding our dealership and sales team. We're so t...


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    This is my 7th Lexus and 2nd from this dealer. Once again very easy and professional transaction. Thanks to Robert James and Randy Redd for all your help. My 2017 RC350 F Sport is the best Lexus yet..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to review Lexus of Chandler. We appreciate your feedback regarding our dealership and sales team. We're so thrilled you love your new Lexus! Enjoy! Thanks again, Lexus of Chandler


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  • Lexus Love

    From start to finish, the process has been wonderfully smooth. I found the car with a great price initially at a special weekend tent sale a few w...

    Dealer Response

    Hello, Thank you for taking the time to review our dealership. We truly appreciate the kind feedback regarding your experience with Lexus of Chan...


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    From start to finish, the process has been wonderfully smooth. I found the car with a great price initially at a special weekend tent sale a few weeks previously. Everyone was so accommodating so much so they allowed the original salesman, Brian, from the tent sale to assist in the sale. It has been incredibly exciting. Gene spent time showing me all the great features of my Lexus certified preowned car. Finance was enjoyable-odd I know. Raad was constantly in touch with me of new yet beneficial changes regarding my paperwork. I'm so very happy with my decision to purchase from Lexus of Chandler.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to review our dealership. We truly appreciate the kind feedback regarding your experience with Lexus of Chandler and the team. If there is anything else we can do to assist, please don't hesitate to ask. Thank you! Lexus of Chandler


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  • Wonderful Lexus Experience

    Just bought a new Lexus RX 350 F-Sport this past Friday, and had a really great buying experience. I purchased the car from Andrew Shahin, and di...

    Dealer Response

    Victor, Thank you very much for taking the time to leave a review with us. We're very pleased to hear that Andrew and Raad were able to make the...


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    Just bought a new Lexus RX 350 F-Sport this past Friday, and had a really great buying experience. I purchased the car from Andrew Shahin, and did my financing with Raad Thomasian. What great people to work with! I strongly recommend their dealership after my car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Victor, Thank you very much for taking the time to leave a review with us. We're very pleased to hear that Andrew and Raad were able to make the experience a pleasant one! Congratulations on your new RX 350 F-Sport! Thank you, again, for taking the time to leave your review with us and we hope you have a wonderful week. Best regards, Lexus of Chandler


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  • True Luxury Experience

    I had an AMAZING experience at this dealership! After communicating with many dealerships, I finally made the decision to visit Lexus of Chandler....

    Dealer Response

    Bridgette, thank you for taking the time to write us a review. We are more than happy to hear about your exceptional experience and that Nina and ...


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    I had an AMAZING experience at this dealership! After communicating with many dealerships, I finally made the decision to visit Lexus of Chandler. They were extremely busy, but I was able to have the complete attention of Nina DiCarlo. She was extremely patient in letting me fully examine the car and ask several questions before and after the test drive. She made sure I was completely satisfied with my decision. I didn't feel pressured at any point to buy the car. I wasn't even purchasing a Lexus but I felt as if I was getting the Lexus experience. The process was fairly quick considering how busy they were (under 2 hours) and Nina kept me updated at every single step. She even made sure my credit union was apart of their financing network. I'm very happy with my purchase and would recommend this dealership to those looking for a luxury car buying experience without pushy sales people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bridgette, thank you for taking the time to write us a review. We are more than happy to hear about your exceptional experience and that Nina and the team were able to assist you. We take pride in customer service and it's always great to hear this kind of feedback. Thank you, again, and have a wonderful day! Best regards, Lexus of Chandler


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  • Great service.

    Nina, Leon and the other representatives were knowledgeable and helpful. Great service. They made the process very enjoyable and low key with th...

    Dealer Response

    Happy Owner, Thank you for taking the time to leave us a review! We appreciate it and are happy to hear that Nina, Leon and the rest of the team ...


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    Nina, Leon and the other representatives were knowledgeable and helpful. Great service. They made the process very enjoyable and low key with there friendly conversations during the process of my car purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Happy Owner, Thank you for taking the time to leave us a review! We appreciate it and are happy to hear that Nina, Leon and the rest of the team were able to accommodate and make the process enjoyable! Again, thank you and we hope you have a wonderful Thanksgiving! Best regards, Lexus of Chandler


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  • Jim & Billie Gregory

    So far we have been very pleased with Lexus of Chandler. They are committed to their customers and their customers needs. Our Sales Rep, Nina, ...

    Dealer Response

    Jim and Billie, thank you very much for taking the time to leave a review with us. We appreciate you business and we're happy our team was able to...


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    So far we have been very pleased with Lexus of Chandler. They are committed to their customers and their customers needs. Our Sales Rep, Nina, was exceptionally helpful with everything.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jim and Billie, thank you very much for taking the time to leave a review with us. We appreciate you business and we're happy our team was able to exceed expectations. We will sure to pass the word along to Nina. Thank you again and have a wonderful week! Best regards, Lexus of Chandler


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  • Andrew Shahin, Great Lexus of Chandler Salesman

    Recently obtained another LEXUS from Lexus of Chandler. This is the fourth RX 350 I got from this dealership. This time Andrew Shahin put the this...

    Dealer Response

    Hello, Thank you for taking the time to review our dealership, Lexus of Chandler. We appreciate the kind words and feedback regarding your experi...


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    Recently obtained another LEXUS from Lexus of Chandler. This is the fourth RX 350 I got from this dealership. This time Andrew Shahin put the this deal together for me and was very impressive as to how he handled the situation from start to finish. A very nice individual and handled the deal extremely well. I'd highly recommend Andrew for a obtaining a new vehicle. Gary Stockford

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to review our dealership, Lexus of Chandler. We appreciate the kind words and feedback regarding your experience with Andrew and team. We hope you are loving your new car! Thanks again for choosing Lexus of Chandler. - Lexus of Chandler


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