Reviews

Average Ratings

4.9
68 lifetime reviews.
  • Robert JAMES the best salesperson ever!

    I just bought a new car from Lexus of Chandler. I had the best experience. Robert James was the professional salesperson I had. He made the w...


    Show Full Review

    I just bought a new car from Lexus of Chandler. I had the best experience. Robert James was the professional salesperson I had. He made the whole experience so calm and no pressure, and really had my best interest at heart. If it wasn't for Robert James I would have not driven off with a new car. I had gotten a few people refer me to him because he doesn't just take this as a job, he puts his whole heart in to his customers. Thank You Robert for a great experience! Danette

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Retired Automobile Dealer management.

    My second purchase from Chandler Lexus. Gene Penna, the internet manager worked diligently with me until we got the right car and right price. Tom...


    Show Full Review

    My second purchase from Chandler Lexus. Gene Penna, the internet manager worked diligently with me until we got the right car and right price. Tom Watson took over and completed the sale, Tom was very professional. I would highly recommend both Gene and Tom.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • LEXUS OF CHANDLER

    I have just purchase a 2017 Rx350 FSPORT from Lexus Of Chandler. I didn't need to shop around, I service 2 Rx350's there. The service manger Jim D...

    Dealer Response

    Hello, Thank you for sharing your experience with our dealership, Lexus of Chandler. We're honored you have chosen us to purchase and service you...


    Show Full Review

    I have just purchase a 2017 Rx350 FSPORT from Lexus Of Chandler. I didn't need to shop around, I service 2 Rx350's there. The service manger Jim Deboy is the main reason for the first time in my life I didn't shop around before I bought. The buyer experience was a pleasure and even the haggling was a give and take. Everyone through the whole process was a pleasure to work with. Beautiful human beings top to bottom at the dealership. You want excellent service. The main man, service manager Jim Deboy you won't find a better manager or human being in Arizona or from NY where we moved from. For 46 yrs I have been buying new cars and truthfully this was a long experience for the day and the most pleasurable of all my buying experiences. I said it before I bought I don't need nor want to go anywhere else because of Jim Deboy and I'll say it after the experience. No better place in Arizona and NY, no better people or service. When a problem pops up which is part of owning a car. Jim always handles it and resolves it in the end and that's the 100% truth.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for sharing your experience with our dealership, Lexus of Chandler. We're honored you have chosen us to purchase and service your vehicles! Thank you for the kind remarks regarding our Service Manager, Jim. He's a great member of our team! Thank you for choosing Lexus of Chandler! Kind Regards, Lexus of Chandler


    Hide Full Review
  • New NX

    The facility is so clean & welcoming! Nina was very helpful, accommodating and answered all my question. Thank you! I love my new NX.


    Show Full Review

    The facility is so clean & welcoming! Nina was very helpful, accommodating and answered all my question. Thank you! I love my new NX.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience

    Had a great experience leasing a RX350 with Lexus of Chandler. Our sales associate Toddy Levy was knowledgeable & professional and wouldn't hesit...


    Show Full Review

    Had a great experience leasing a RX350 with Lexus of Chandler. Our sales associate Toddy Levy was knowledgeable & professional and wouldn't hesitate to recommend him to anyone. Great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • I think I got a good deal at Lexus of Chandler.

    I think I got a good deal at Lexus of Chandler. Couldn't say anything about repairs.

    Dealer Response

    Hello, Thank you for taking the time to review our dealership, Lexus of Chandler. We appreciate your feedback and look forward to the opportunit...


    Show Full Review

    I think I got a good deal at Lexus of Chandler. Couldn't say anything about repairs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to review our dealership, Lexus of Chandler. We appreciate your feedback and look forward to the opportunity on servicing your vehicle in the future. Thanks again, Lexus of Chandler


    Hide Full Review
  • Joel Levin

    Best overall car buying experience. Easy to deal with, thourough and polite. In and out the door with a test drive,new car, bill of sale and war...

    Dealer Response

    Hello, Thank you for taking the time to leave us a review, we truly appreciate it! We're thrilled the team took such great care of you. Thanks ...


    Show Full Review

    Best overall car buying experience. Easy to deal with, thourough and polite. In and out the door with a test drive,new car, bill of sale and warranty in 2.5 hours from the time I walked in. The certified car warranty and two year free service plan is unheard of. I would highly recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to leave us a review, we truly appreciate it! We're thrilled the team took such great care of you. Thanks again for choosing us, Lexus of Chandler


    Hide Full Review
  • Jean excels in customer orientaion and support

    Jean goes out of his way to support his customers. His patience, diligence, commitment to meet customer needs is above and beyond my expectations.

    Dealer Response

    Hello, Thank you for taking the time to review our dealership. We're thrilled to read your experience went above expectations. Thank you for cho...


    Show Full Review

    Jean goes out of his way to support his customers. His patience, diligence, commitment to meet customer needs is above and beyond my expectations.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to review our dealership. We're thrilled to read your experience went above expectations. Thank you for choosing Lexus of Chandler! Kind regards, Lexus of Chandler


    Hide Full Review
  • Great customer service!

    From the moment I contacted them about a vehicle they were very accommodating. They even work the financing before I stepped foot in the dealershi...

    Dealer Response

    Hello, Thank you for sharing your experience! All of us at Lexus of Chandler truly appreciate you taking the time to leave us a review. We are th...


    Show Full Review

    From the moment I contacted them about a vehicle they were very accommodating. They even work the financing before I stepped foot in the dealership. Toddy was the sales person I dealt with. I plan to recommend them to all of my friends and family who are in the market for a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for sharing your experience! All of us at Lexus of Chandler truly appreciate you taking the time to leave us a review. We are thrilled you had such a wonderful time purchasing your new car and we really value the referrals. Thanks again, Lexus of Chandler


    Hide Full Review
  • This was the best experience I have had in 30 year

    As a female buyer, my experience was top notch. I actually drove 50 miles to purchase my Lexus from this dealership. I completed everything on l...

    Dealer Response

    Hello, Thank you for sharing your experience while shopping at our dealership, Lexus of Chandler. We appreciate your feedback! We're thrilled to ...


    Show Full Review

    As a female buyer, my experience was top notch. I actually drove 50 miles to purchase my Lexus from this dealership. I completed everything on line. My sales executive Robert James was outstanding, the GM Mark Spinnley was the reason I choose this particular dealership. I have purchased many luxury cars in the past this by far was the best dealership and experience! Thank you Lexus of Chandler, you truly are the best.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for sharing your experience while shopping at our dealership, Lexus of Chandler. We appreciate your feedback! We're thrilled to read you kind remarks and to have provided you the best dealership experience. Thank you for choosing us! Kind regards, Lexus of Chandler


    Hide Full Review