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Reviews

Average Ratings

4.8
Average based on 279 reviews.
  • Outstanding Service

    I had some body work completed. It was such a pleasure dealing with Dave. Things went exactly as he said it would - on time and on estimate. Ha...

    Dealer Response

    Thank you for writing about your visit with us, Jonathan! I am happy to hear that Dave was able to provide you with the outstanding service we st...


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    I had some body work completed. It was such a pleasure dealing with Dave. Things went exactly as he said it would - on time and on estimate. Having a loaner car was most convenient. Having my car washed and cleaned was super.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, Jonathan! I am happy to hear that Dave was able to provide you with the outstanding service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Great Service

    Tim our salesman and Kirby in finance were extremely helpful. Really appreciated them taking the time to explain the car gadgets and the extended ...

    Dealer Response

    Congratulations on your purchase! At Rock County Honda, we strive to answer every question and address every concern, and it's encouraging to kno...


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    Tim our salesman and Kirby in finance were extremely helpful. Really appreciated them taking the time to explain the car gadgets and the extended warranty. They were really patient in answering questions and we really appreciated that. Great customer service. I was looking for a 2013 Accord EXL gray with gray interior and the car being 3 yrs old was almost in new like condition. Negotiated on the price and we are super happy we got the car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your purchase! At Rock County Honda, we strive to answer every question and address every concern, and it's encouraging to know Tim and Kirby were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Honda that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Great Service

    Everyone was very considerate and helpful, there was no pressure to purchase , they were patient with making sure I understood everything so glad...

    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hea...


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    Everyone was very considerate and helpful, there was no pressure to purchase , they were patient with making sure I understood everything so glad to have went there

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Rock County Honda. Thank you so much for your business and please let us know if there's anything else we can do for you. Best Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Timely Service, Clean Facilities

    Service manager explained the items suggested for service and why they were suggested. Impressive communication! I like the online appointment sch...

    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with friendly,...


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    Service manager explained the items suggested for service and why they were suggested. Impressive communication! I like the online appointment scheduling.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with friendly, courteous, and informative service on your car. We take pride in our customer service and always make sure our customers know everything that is going on. We hope you will give us the opportunity to help you again whenever it's time for your next car. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • clean, comfortable waiting area

    Excellent service: as usual. Leif, Kim, Steve and the service guys never disappoint. Marty was terrific also. I always go back to Janesville Hon...

    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from Leif, Kim, Steve and Marty is al...


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    Excellent service: as usual. Leif, Kim, Steve and the service guys never disappoint. Marty was terrific also. I always go back to Janesville Honda.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from Leif, Kim, Steve and Marty is always encouraging and reassures us of our commitment to our customers. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Customer Service

    Burnie was very helpful in all aspects. He was willing to answer all of my questions and was very direct in his responses.

    Dealer Response

    Angela, I am happy to hear you are satisfied with the service we provide. At Rock County Honda, we strive to answer every question and address eve...


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    Burnie was very helpful in all aspects. He was willing to answer all of my questions and was very direct in his responses.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Angela, I am happy to hear you are satisfied with the service we provide. At Rock County Honda, we strive to answer every question and address every concern, and it's encouraging to know Burnie was able to show you dedicated and personalized service. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Service

    They were able to work me in without an appointment. People who work there are always polite and courteous. I feel that I am treated more like a...

    Dealer Response

    Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that this...


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    They were able to work me in without an appointment. People who work there are always polite and courteous. I feel that I am treated more like a person than just someone who comes in to have their auto worked on.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that this was the case for you. Reviews like yours help us to make sure that we're meeting the needs of our customers. We look forward to seeing you for your next service appointment Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Satisfactory

    Very Friendly staff. Very nice waiting area. Clean facility. Very efficient in getting my vehicle in at the scheduled time.

    Dealer Response

    We appreciate your marvelous feedback, Melissa. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilit...


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    Very Friendly staff. Very nice waiting area. Clean facility. Very efficient in getting my vehicle in at the scheduled time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Melissa. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Best Car Buying Experience Ever

    Stopped in for three reasons 1) based on reputation of Rock County Honda 2) had a current Honda we were looking to trade in 3) met salesperson Tim...

    Dealer Response

    Thank you for sharing this great feedback with us, Kimberly. We are very happy to hear that Tim and Kirby were so attentive and informative durin...


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    Stopped in for three reasons 1) based on reputation of Rock County Honda 2) had a current Honda we were looking to trade in 3) met salesperson Tim Thompson at the Forward Janesville event a few months back. Loved working with Tim. He is extremely knowledgeable and listened to our needs in order to show us our best options. On top of that we were given a very generous offer on our trade in. Then Tim and Kirby were so fast at giving us numbers on financing versus lease and down payment options. They made it very easy to understand and make a decision. We only stopped in one day to test drive and look into some options but because of the ease, quickness and overall feeling we were in good hands, it happened that day! We couldn't be happier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing this great feedback with us, Kimberly. We are very happy to hear that Tim and Kirby were so attentive and informative during your visit to our dealership. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and professional service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Great Experience

    Everything went very smoothly. Mike kept in constant contact throughout. Would recommend this dealership. No high pressure sales, just tried to ...

    Dealer Response

    Pamela, thank you for your kind words! We are very happy to hear Mike was there to help find the perfect vehicle for you. We are pleased to hear y...


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    Everything went very smoothly. Mike kept in constant contact throughout. Would recommend this dealership. No high pressure sales, just tried to work out the best deal for our trade-in.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Pamela, thank you for your kind words! We are very happy to hear Mike was there to help find the perfect vehicle for you. We are pleased to hear your experience was smooth from start to finish. We're eager to assist you with every aspect of your automotive inquiries in the future. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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