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Reviews

Average Ratings

4.8
284 lifetime reviews.
  • Super service! Saved our vacation!

    I can't say enough good things about these guys! We had an alternator bracket break on our 04 Odyssey while driving through town on the freeway. I...


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    I can't say enough good things about these guys! We had an alternator bracket break on our 04 Odyssey while driving through town on the freeway. I was able to drive it to the dealer (about 2:30pm). I talked to parts, but the didn't have the part in stock, but could get it by the next morning. I talked to service, and they got my car in the following day as well. Car was completed on time and way under what I thought it would cost, and they did the recalls as well! For them to give someone this level of service that is from out of town and will probably never be able to purchase a vehicle from them in the future, or use their service center again, I was totally amazed! If they care this much about a out of town customer, they must be awesome for local customers!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent service!!

    I went to Rock County Honda for a service issue with my vehicle. Adam in the service department was helpful, patient and courteous. I am very ple...


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    I went to Rock County Honda for a service issue with my vehicle. Adam in the service department was helpful, patient and courteous. I am very pleased with my experience there. I will definitely be a repeat customer!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great job with everyone!!!!

    Great service Great people!!!! I am very happy with the people and the service I received!!!!!


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    Great service Great people!!!! I am very happy with the people and the service I received!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Rock County Honda

    Quick to return information, but not much movement on pricing.


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    Quick to return information, but not much movement on pricing.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best buying experience I've had

    I enjoyed working with Tom Stemm. He did not pressure me in any way to make the sale. I was allowed the opportunity to view vehicles at other deal...


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    I enjoyed working with Tom Stemm. He did not pressure me in any way to make the sale. I was allowed the opportunity to view vehicles at other dealerships to find the one that best suited my needs. When the vehicle had sold that I was interested in, Tom sent a brief email which offered a valid option within my specified price range that met the standards I had requested for fuel efficiency. I also had my financing in place prior to my arrival at the dealership. I was simply asked if I wanted to see if they could find a better rate, when I said "no", the sale proceeded without any other undue pressure. It was the no-pressure approach that led me to come back to Tom and Rock County Honda.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    Tim our salesman and Kirby in finance were extremely helpful. Really appreciated them taking the time to explain the car gadgets and the extended ...

    Dealer Response

    Congratulations on your purchase! At Rock County Honda, we strive to answer every question and address every concern, and it's encouraging to kno...


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    Tim our salesman and Kirby in finance were extremely helpful. Really appreciated them taking the time to explain the car gadgets and the extended warranty. They were really patient in answering questions and we really appreciated that. Great customer service. I was looking for a 2013 Accord EXL gray with gray interior and the car being 3 yrs old was almost in new like condition. Negotiated on the price and we are super happy we got the car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your purchase! At Rock County Honda, we strive to answer every question and address every concern, and it's encouraging to know Tim and Kirby were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Honda that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Great Service

    Everyone was very considerate and helpful, there was no pressure to purchase , they were patient with making sure I understood everything so glad...

    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hea...


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    Everyone was very considerate and helpful, there was no pressure to purchase , they were patient with making sure I understood everything so glad to have went there

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Rock County Honda. Thank you so much for your business and please let us know if there's anything else we can do for you. Best Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Timely Service, Clean Facilities

    Service manager explained the items suggested for service and why they were suggested. Impressive communication! I like the online appointment sch...

    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with friendly,...


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    Service manager explained the items suggested for service and why they were suggested. Impressive communication! I like the online appointment scheduling.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with friendly, courteous, and informative service on your car. We take pride in our customer service and always make sure our customers know everything that is going on. We hope you will give us the opportunity to help you again whenever it's time for your next car. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • clean, comfortable waiting area

    Excellent service: as usual. Leif, Kim, Steve and the service guys never disappoint. Marty was terrific also. I always go back to Janesville Hon...

    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from Leif, Kim, Steve and Marty is al...


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    Excellent service: as usual. Leif, Kim, Steve and the service guys never disappoint. Marty was terrific also. I always go back to Janesville Honda.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from Leif, Kim, Steve and Marty is always encouraging and reassures us of our commitment to our customers. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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  • Customer Service

    Burnie was very helpful in all aspects. He was willing to answer all of my questions and was very direct in his responses.

    Dealer Response

    Angela, I am happy to hear you are satisfied with the service we provide. At Rock County Honda, we strive to answer every question and address eve...


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    Burnie was very helpful in all aspects. He was willing to answer all of my questions and was very direct in his responses.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Angela, I am happy to hear you are satisfied with the service we provide. At Rock County Honda, we strive to answer every question and address every concern, and it's encouraging to know Burnie was able to show you dedicated and personalized service. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Regards, Richard Stockwell President of Rock County Honda rstockwell@rockcountyhonda.com


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