Reviews

Average Ratings

5.0
80 lifetime reviews.
  • Lexus RX350 CPO

    My experience at Lexus of Warwick was great....thanks to Ernie. As a top salesperson, Ernie treated me with respect, took the time to understand ...

    Dealer Response

    We're happy to hear Ernie made your purchase easy! We will be sure to commend him for a job well done. Thank you for your business and hope you en...


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    My experience at Lexus of Warwick was great....thanks to Ernie. As a top salesperson, Ernie treated me with respect, took the time to understand what I wanted in a purchase, and felt he worked hard on my behalf. I was not ready to purchase a car when we first chatted and he did not pressure me in any way. In fact, he kept in touch and continued to provide me with the information I had asked for on possible cars. In the end, I felt I was not only getting a great car, but had made a friend in Ernie as well. Ernie followed through on all of my requests and couldn't be nicer to work with. He made the process very easy for me. I highly recommend working with Ernie for your next Lexus purchase needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy to hear Ernie made your purchase easy! We will be sure to commend him for a job well done. Thank you for your business and hope you enjoy your new vehicle! Best, Lexus of Warwick


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  • Car Shopping

    Our experience with Ernie Tommasiello leasing not only one but two LEXUS vehicles at the same time at the INSKIP Operation was one of the better “...

    Dealer Response

    Bob - We are certainly lucky to have Ernie on our team and happy that he provided you a smooth car buying experience. Thank you for choosing Lexus...


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    Our experience with Ernie Tommasiello leasing not only one but two LEXUS vehicles at the same time at the INSKIP Operation was one of the better “car-buying” experiences I’ve personally encountered. Even though Ernie was very candid by expressing his “newness” to the role of being a car Sales-person (likely a benefit), he was always courteous, friendly, knowledgeable about the vehicles we reviewed and never afraid of saying “I don’t know but will ask.” He always obtained the answer to all of our questions and responded back with an answer. Therefore the process was very smooth and resulted with minimal amount of stress than the typical dealership which is likely the stereotypical reputation for most all LEXUS owners since this being my first time selecting the LEXUS brand after Volvo, Mercedes, and Audi.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bob - We are certainly lucky to have Ernie on our team and happy that he provided you a smooth car buying experience. Thank you for choosing Lexus and look forward to assisting you with all your Lexus needs. Best, Lexus of Warwick


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  • Great experience

    Having to replace my 2010 Lexus ES350 due to an accident was very sad for me as I loved my car. Ernie Tommasiello made my day! It was such a ple...

    Dealer Response

    Elaine - We are sorry about your ES350, but thrilled to hear Ernie was able to help and replace yours with a 2016! Thank you for your kind words a...


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    Having to replace my 2010 Lexus ES350 due to an accident was very sad for me as I loved my car. Ernie Tommasiello made my day! It was such a pleasure working with Erie and I bought a 2016 ES350 that day. I would definitely recommend dealing with Ernie and all of the great staff at Lexus of Warwick.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Elaine - We are sorry about your ES350, but thrilled to hear Ernie was able to help and replace yours with a 2016! Thank you for your kind words and wish you many happy miles in your new Lexus! Best, Lexus of Warwick


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  • Ernie is terrific!!!!

    This is my second Lexus from Lexus of Warwick, 2017 RX 350 Sport. As much as I dislike the word "hate," I do "hate" buying a car because I always ...

    Dealer Response

    Joanne - Thanks so much for expressing your experience. We feel very lucky to have Ernie on our team. Thank you for your business and enjoy your n...


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    This is my second Lexus from Lexus of Warwick, 2017 RX 350 Sport. As much as I dislike the word "hate," I do "hate" buying a car because I always feel that I'm getting screwed. I worked with Ernie, who made the experience palatable. He was delightful and extremely helpful. If he could have taken more off of the sticker, I feel that he would have. Ernie followed up with a phone call several days subsequent to the purchase to ask if I was enjoying my new ride. I would definitely buy from Lexus of Warwick again and most DEFINITELY deal with Ernie again. He is an asset to the company and he should get a raise!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joanne - Thanks so much for expressing your experience. We feel very lucky to have Ernie on our team. Thank you for your business and enjoy your new RX! Best, Lexus of Warwick


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  • Great experience

    Ernie was wonderful. He was professional, honest and courteous. This was by far the best experience I have had buying a car. The service was great...

    Dealer Response

    DA - Thanks so much for taking time to leave a review. We appreciate your 5-star review are happy to hear that Ernie provided you with a great exp...


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    Ernie was wonderful. He was professional, honest and courteous. This was by far the best experience I have had buying a car. The service was great. I never felt pressured and all my questions were answered.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    DA - Thanks so much for taking time to leave a review. We appreciate your 5-star review are happy to hear that Ernie provided you with a great experience! Best, Lexus of Warwick


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  • Great customer service

    Very helpful , great customer service , answered every question I had


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    Very helpful , great customer service , answered every question I had

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Exceptional Experience

    I've had the greatest pleasure and satisfaction in owning a Lexus vehicle. Besides owning one the best vehicles on the market, dealing with this ...


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    I've had the greatest pleasure and satisfaction in owning a Lexus vehicle. Besides owning one the best vehicles on the market, dealing with this dealership is always a great experience whether it's the service department or the sales team. My latest visit was a new car purchase. We were so lucky to be helped by Kyle Phillips. He made the entire process smooth and pleasant. He's extremely knowledgeable with all of the technological advances Lexus has brought to their new car line, and efficient with his communication. Thank you Kyle! In addition, I would like to thank Neil Fried, the Sales Manager, Karine Correia, the Finance Manager and Richard Johnson for introducing me to Kyle. You all provided superb service. Thank you team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buy

    I had a great experience at Lexus of Warwick. The salesperson I worked with, Kyle, was extremely knowledgeable, patient and truly took the time t...

    Dealer Response

    Nick - We are delighted to hear about your experience with Kyle. We will be sure to commend him for his outstanding customer service and for takin...


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    I had a great experience at Lexus of Warwick. The salesperson I worked with, Kyle, was extremely knowledgeable, patient and truly took the time to answer all of my questions. I received superior service throughout and I would absolutely shop there again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Nick - We are delighted to hear about your experience with Kyle. We will be sure to commend him for his outstanding customer service and for taking such excellent care of you. We sincerely thank you for taking the time to review our dealership.


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  • Great!:)

    Thank you so much for everything Kyle Phillips! I bought my car a few weeks ago and I must've bothered Kyle a dozen times a day with questions. Ev...

    Dealer Response

    Brianna, Thank you for choosing Lexus of Warwick and taking the time to review your experience with Kyle. We will be sure to share your kind words...


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    Thank you so much for everything Kyle Phillips! I bought my car a few weeks ago and I must've bothered Kyle a dozen times a day with questions. Even so, he was always available and easy to get in touch with, as well as professional. Always super sweet and caring and willing to help with anything I needed. Thank you for everything! :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Brianna, Thank you for choosing Lexus of Warwick and taking the time to review your experience with Kyle. We will be sure to share your kind words with him! Happy driving, Lexus of Warwick


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  • Great Experience

    I thought the service was excellent, Ernie was a fantastic salesman and helped me through all the processes with buying the car and all the steps ...

    Dealer Response

    Brett - We are delighted to hear about your experience with Ernie. We will be sure to commend him for his outstanding customer service. We sincere...


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    I thought the service was excellent, Ernie was a fantastic salesman and helped me through all the processes with buying the car and all the steps along the way

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Brett - We are delighted to hear about your experience with Ernie. We will be sure to commend him for his outstanding customer service. We sincerely thank you for taking the time to review our dealership. Best, Lexus of Warwick


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