Zimbrick Volkswagen of Madison

New 877-292-4449 Dealer Website
Used 877-294-0747 Email Dealer
Service 888-228-5429

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Reviews

Average Ratings

1.0
5 lifetime reviews.
  • Shopping for Used

    Was in the Market for a used VW. Customer service was great, very informative and not pushy at all. Although I did not buy a used vehicle from t...


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    Was in the Market for a used VW. Customer service was great, very informative and not pushy at all. Although I did not buy a used vehicle from this lot, I did purchase from a different Zimbrick location. Kudos to Zimbrick, great overall experience!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • bad service

    Service department, bad experience! I've been driving for the last hour without windshield wipers working to my Touareg. Stopped by, asked them to...

    Dealer Response

    I'm sorry you had a bad service experience and thank you for your valuable feedback. I would cherish the opportunity to speak with you about your ...


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    Service department, bad experience! I've been driving for the last hour without windshield wipers working to my Touareg. Stopped by, asked them to help me, I have kids and wife with me, all they had to do is check the fuse panels. But they didn't. Said that it's more than a fuse, how would they know if they didn't even checked it??? Other local shop helped out.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I'm sorry you had a bad service experience and thank you for your valuable feedback. I would cherish the opportunity to speak with you about your experience. Please contact me at your earliest convenience. Bill Fritz Service and Parts Director Zimbrick Volkswagen of Madison www.zimbrickvw.com 608-443-5753


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  • Good experience, but no sale

    Shopped for a used vehicle through this dealer recently. The dealership was flexible to my test-drive and inspection requests. We were unable to a...


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    Shopped for a used vehicle through this dealer recently. The dealership was flexible to my test-drive and inspection requests. We were unable to agree on a price, but I would have no problem working with them again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Outstanding customer relations.

    Marcel May did an excellent job of answering all of our questions during the buying process. His explaination and preperation of our vehicle and i...


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    Marcel May did an excellent job of answering all of our questions during the buying process. His explaination and preperation of our vehicle and its systems at delivery was the best we've ever received. We look forward to our continued relationship with Zimbrick.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Selection, treated us super

    Great Selection of VW's. Fair prices and outstanding service.


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    Great Selection of VW's. Fair prices and outstanding service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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