Daniels BMW & MINI of Allentown

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Reviews

Average Ratings

4.8
737 lifetime reviews. Includes reviews from DealerRater.com
  • Satisfied!
    April 28, 2017

    My recent experience at Daniels BMW was flawless. Everyone with whom I worked with professional. This was one of the most satisfying new car purc...


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    My recent experience at Daniels BMW was flawless. Everyone with whom I worked with professional. This was one of the most satisfying new car purchase experiences I've had; if not the most satisfying.

    Does recommend this dealer

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  • WOW!!!!
    April 28, 2017

    My purpose for traveling to Daniel???s BMW was just to look at a 5 Series however the service was so exceptional, that I purchased one. Ashley, m...


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    My purpose for traveling to Daniel???s BMW was just to look at a 5 Series however the service was so exceptional, that I purchased one. Ashley, my salesperson, went beyond my expectations. This was truly the best car buying experience, I have ever had. Ashley took the time to explain all of the features that were in the 5 Series that I purchased and set these features in the new 5 Series. Ashley then made it a point to convey to my wife that if we ever experienced a problem in figuring something out, she would go into a 5 Series, videotape what needs to be completed and text the video to us. That is truly customer service at its best. I will be buying nothing but BMWs from this point forward, from Ashely at Daniel???s BMW.

    Does recommend this dealer

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  • Customer Service IS NOT a lost cause here!
    April 25, 2017

    This is our 2nd purchase from this dealership, & the 2nd time we've dealt with our sales associate Lauren. We've enjoyed working with Lauren in t...

    MINI of Allentown

    NoStripes2! Thank you for your repeat business, (esp given your proximity) and the positive review of the "team" here! We do try to be conscious...


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    This is our 2nd purchase from this dealership, & the 2nd time we've dealt with our sales associate Lauren. We've enjoyed working with Lauren in the past. However, we were particularly impressed by her professionalism, listening skills, multi tasking & her willingness to assist & accommodate us. Lauren is super knowledgeable about the Mini Cooper & enjoys the vehicle. We've enjoyed many high end vehicles, but not had many enjoyable experiences from other dealerships. In fact, everyone at this dealership chipped in to take care of our requests in a timely fashion as we don't live close by the dealership. It was a very positive experience, and we look forward to more positive experiences with this dealership!

    Does recommend this dealer
    MINI of Allentown

    NoStripes2! Thank you for your repeat business, (esp given your proximity) and the positive review of the "team" here! We do try to be conscious of the time invested by our customers and look to do all we can to have things handled in a timely manner. Your words describing Lauren could be copied and pasted by pretty much all of her customers! She's a great asset to us and to our customers alike. We're looking forward to providing an exceptional ownership experience and hope to see you for # 3! All the best, thanks again!


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  • Great Customer Service
    April 23, 2017

    My experience was great from the beginning to the end. Eric Kunkle was my client advisor, he was great very courteous very thoughtful very frien...


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    My experience was great from the beginning to the end. Eric Kunkle was my client advisor, he was great very courteous very thoughtful very friendly took his time to show me everything about the car my whole experience was awesome I recommend this dealer to everyone ! 👍🏽

    Does recommend this dealer

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  • Just what you would expect
    April 21, 2017

    Mini owners are just a bit different: they love to drive; they love having fun; they feel young when around their mini's. This dealership provides...

    MINI of Allentown

    scoland wrote: "Mini owners are just a bit different: they love to drive; they love having fun; they feel young when around their mini's" ...and w...


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    Mini owners are just a bit different: they love to drive; they love having fun; they feel young when around their mini's. This dealership provides the atmosphere that keeps that happy myth going. Young knowledgeable sales folks, quick and professional service, and a dedication to the 'mini spirit' is obviously present. I bought a certified pre-owned mini at a great price and was ready to drive away when we realized an oil change would soon be due. No problem. My sales person Lauren walked me over to watch and chat with the service technician Ryan during the oil change; others might let you watch from a distance. Very happy with my deal and the whole experience.

    Does recommend this dealer
    MINI of Allentown

    scoland wrote: "Mini owners are just a bit different: they love to drive; they love having fun; they feel young when around their mini's" ...and we couldn't agree more! Thanks for noticing we keep it light around here. We know that it boils down to two things, people and the love of cool cars, the rest is easy. (Slightly embarrassed the pending oil service slipped past by us but glad we got that settled up!) I'm glad you appreciated Lauren giving you the "behind the scenes" tour of our incredible facility. Easy to tell Lauren is "into it" and it demonstrates why she has enjoyed high levels of success over the years. Thanks again, and here's to "feeling young" whilst Motoring! Be Well!


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  • Out with the old, in with the new(er)!
    April 19, 2017

    We brought our MINI in for a recall service task and ended up leaving with a newer vehicle. Matt is very knowledgeable of the units he sells. He n...

    MINI of Allentown

    trickylace! So glad to hear your recent service visit lead you to a new(er) MINI to love! Also glad to hear you appreciated our "no pressure" st...


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    We brought our MINI in for a recall service task and ended up leaving with a newer vehicle. Matt is very knowledgeable of the units he sells. He not only sells them but has two of his own. He was courteous and professional and best of all, he didn't pressure us on anything to do with the transaction. Everyone we dealt with was friendly and accommodating. It was a pleasure to do business with both the service folks and sales alike. This is where your next MINI is! Come and get it!

    Does recommend this dealer
    Came in for service or repair
    MINI of Allentown

    trickylace! So glad to hear your recent service visit lead you to a new(er) MINI to love! Also glad to hear you appreciated our "no pressure" style and professional approach. Both Matt and Luis are awesome ambassadors of what we strive to do here everyday. (Luis has been with us for like 18 years, which is really weird seeing how he's only 30 something!) Matt, continues to show us why he's a MINI Top Performer. We are proud as heck of them both! Thanks again and enjoy your new(er) MINI!


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  • Awesome!
    April 18, 2017

    My wife and I have purchased several vehicles through the years. I can honestly say the Mini Cooper experience at Allentown Mini was amazing. We t...

    MINI of Allentown

    The pleasure was all ours, but thank you for the kind words! We are very proud of our staffs commitment to helping your family select the perfect ...


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    My wife and I have purchased several vehicles through the years. I can honestly say the Mini Cooper experience at Allentown Mini was amazing. We took every model for a test ride some multiple times. After 3 days Jolene, Lauren, and Keith still treated us amazingly. I don't know how they didn't throw us out. Thank you all for the fun experience. Jolene did an awesome job. She was knowledgeable, courteous, and supper helpful.

    Does recommend this dealer
    MINI of Allentown

    The pleasure was all ours, but thank you for the kind words! We are very proud of our staffs commitment to helping your family select the perfect MINI! Wishing you many thrilling and safe miles of Motoring!


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  • Quick and easy
    April 17, 2017

    This experience was perfect for me. Found and negotiated a fair price online, salesman was friendly and informative. I didn't have a lot of time a...


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    This experience was perfect for me. Found and negotiated a fair price online, salesman was friendly and informative. I didn't have a lot of time and drove an hour to make purchase. Car was delivered to my door without any problem, would most definitely recommend Daniels BMW, Tony Genao and Joe Grazier to anyone in the market.

    Does recommend this dealer

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  • It was amazing
    April 17, 2017

    I am completely satisfied with the service I received at Daniels BMW the staff was amazing! Very patient and extremely knowledgeable! I would re...


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    I am completely satisfied with the service I received at Daniels BMW the staff was amazing! Very patient and extremely knowledgeable! I would recommend them to anyone! Ashley, Joe and Rick were so helpful and personable which gave me the absolute best experience! I am now a proud owner of a brand-new 2017 340XI M performance BMW and completely in love with it!

    Does recommend this dealer

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  • excellent overall experience
    April 17, 2017

    We dealt with Joe Grazer and Jane Billings. Both were highly knowledgeable and had excellent customer service skills. We would highly recommend ...


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    We dealt with Joe Grazer and Jane Billings. Both were highly knowledgeable and had excellent customer service skills. We would highly recommend this dealership and these individuals to anyone interested in a BMW.

    Does recommend this dealer

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